GAZANDRA M SNEWE
KEETMANSHOOP, //KHARAS
Summary
Results-driven professional with extensive experience in transaction and cash management at KEETMANSHOOP MUNICIPALITY. Expertise in Excel and exceptional customer service skills have led to significant improvements in customer satisfaction and operational efficiency. Proven ability to manage digital platforms while fostering positive customer relations. Career goals include leveraging this experience to drive further enhancements in financial operations.
Overview
5
5
years of professional experience
Work History
Cashier
KEETMANSHOOP MUNICIPALITY
04.2021 - Current
- Full Cashier functions
- Greets customers entering establishment
- Receives payments by cash and cards
- Issue receipts, refunds and change due to customers
- Marketing management
- Information sharing
- ADHOC Duties:
- Allocate daily EFT – online payments on the customers’ accounts on MUNSOFT
- Filing duties
- Monthly Reports
- Meet up with customers face to face
- Account Reconciliations
- Cash-Up the Cashiers
- Rectifications on wrongly allocated payments
Graduate Trainee: Ass Accountant Debtors
KEETMANSHOOP MUNICIPALITY
03.2020 - 03.2021
- Full Debtors functions
- Enquiries – Face to Face Customer Care Services
- Account Reconciliations – All Organization’s
- Data Capturing on System - MUNSOFT
- Create Accounts for New Customers on the System
- Filing management
- Extract Reports from system monthly
- Adjusts customer accounts if over or undercharged
- Update customer information on system
Education
Certificate - Accounting and Auditing
University of Namibia-Southern Campus
true04-2019
Certificate - Advance Office Administration
Women’s Action for Development
Skills
- Skilled in Microsoft Word Applications
- PowerPoint Proficiency
- Excel Proficiency
- Effective Email Management
- Web Navigation Skills
- Effective Email Correspondence
- Strong Digital Literacy
- Transaction Management
References
- Mr. P. Skeyer, Principal, P.K De Villiers Secondary School, 063-223231, admin@pkdevilliers.school.na
- Errolleen Poulton, UNAM: Southern Campus, 063 220 2000, http://www.unam.edu.na
- S. Witbooi, Keetmanshoop Municipality, 063-221211, switbooi@khpmun.com
Timeline
Cashier
KEETMANSHOOP MUNICIPALITY
04.2021 - Current
Graduate Trainee: Ass Accountant Debtors
KEETMANSHOOP MUNICIPALITY
03.2020 - 03.2021
Certificate - Accounting and Auditing
University of Namibia-Southern Campus
Certificate - Advance Office Administration
Women’s Action for Development
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