Gabriella Matawa Chanza
Windhoek
Summary
Dynamic professional with a proven track record at Pupkewitz Group of Companies, excelling in document organization and customer service support. Leveraged systematic record management to enhance office efficiency by 50%. Skilled in strategic meeting planning and inventory management, consistently achieving beyond set goals with a keen focus on improving client engagement and operational workflows.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Certified Lash Technician
Gabriella Chanza- Founder
Windhoek, Namibia
11.2022 - Current
- Bonded individual eyelash extensions to natural eyelashes with liquid adhesive.
- Cleaned client eyes prior to lash application with gentle eye makeup remove wipes.
- Applied primer and adhesive to natural lashes prior to attaching the synthetic lash extensions.
- Took pictures before and after each procedure in order to document results achieved.
- Ensured that all products used were within their expiration date and properly stored away from direct sunlight or heat sources.
- Shaped eyebrows and removed facial hair using depilatory cream, tweezers or wax.
- Built strong relationships with customers by providing exceptional customer service.
- Trained new lash technicians on proper application of eyelash extensions.
- Processed customer payments accurately on a daily basis.
- Responded to customer inquiries by phone, email, and in person.
- Followed strict hygiene standards at all times while performing treatments.
- Adhered to safety protocols when working with chemicals used in the lash application process.
- Self-marketed and promoted services online to obtain new clients and retain prior clients.
- Organized appointments according to availability while ensuring that no double bookings occurred.
Administration Clerk
Pupkewitz Motors
Windhoek
10.2021 - 03.2022
- Assist Manager in Handling Administrative operations
- Organized meetings and maintained calendar appointments for staff members.
- Handle office expenditure within the budgetary limits
- Prepare Meeting Agendas, Notes and Minutes
- Liaise between Clients and Office
- Assist Accounts and HR Department
- Assist and Support sales team
- Compile and Maintain Office business transactions
- Operate office machinery, including photocopiers, scanners, telephone and voicemail and computers
- Take inventory, order of Materials, supplies and service as needed
- Maintain updated Filling Systems, inventory, mailing and data basis for the office
- Maintain Stationery, office equipment and inventories
- Completed and mailed contracts, invoices or checks.
- Coordinated office activities to streamline operations and promote compliance with organizational policies.
- Typed, formatted and edited correspondence and other documents.
- Compiled weekly and monthly reports on sales performance, budget expenses and project progress updates.
Assistant-Finance & Human Resource
Pupkewitz Motors AFC
Windhoek
10.2021 - 03.2022
- Company Overview: Accessory fitment Centre
- Ensure all Monthly and yearly budgets are not exceeded
- Ensure correct procedures before and after Purchase from Suppliers
- Creating Supplier Orders
- Capturing of Supplier Invoice
- Daily Bank Reconciliation and Reports
- Monthly creditor statements
- Monthly record of Demo Vehicles
- Assist Manager with HR related tasks
Assistant-Debtors Clerk
Pupkewitz Holdings
Windhoek
04.2018 - 10.2021
- Company Overview: Catering
- Allocation of credit notes
- Reconcile Cash Accounts Allocations
- Stock Capturing
Invoicing Clerk
Pupkewitz Holdings
Windhoek
04.2017 - 04.2018
- Reconcile cash, cheque and credit card payments received daily
- Daily Bank Deposits
- Petty Cash Handling
- Verifies credit cards via speed point
- DAILY INVOICING of all Sales
- Filing Invoices & Credit Notes Daily
Education
OSH representative - HEALTH&SAFTEY
Osh-Med International Khomas
11.2020
Grade 12 -
Jobs Unlimited
09.2019
Sales Training -
HR Solutions for Tomorrow
09.2017
Telephone Etiquette -
NEF Namibian Employer’s Federation.
11.2016
Skills
- Effective Meeting Preparation
- Document Organization
- Systematic File Arrangement
- Document Refinement
- Ordering of supplies
- Travel Logistics Management
- Systematic Record Management
- Customer Service Support
- Spreadsheet Design
- Inventory management
- Efficient Document Scanning
- Data Management Skills
- Clear Customer Engagement
- Strategic Meeting Planning
- Shipping and receiving tasks
- Timely Appointment Management
References
- Louis Putter, Pupkewitz Holdings (Catering), +264 8133 853 13
- Julia Nuses, Pupkewitz AFC, +26481 78132 43
Languages
- English, 1, 1, 1
- Afrikaans, 1, 1, 1
Personal Information
- Date of Birth: 04/22/92
- Nationality: Namibian
- Marital Status: Married
Firstnames
Gabriella Matawa
Affiliations
- singing
- Beauty Lash Technician
Languages
English
First Language
Afrikaans
Proficient (C2)
C2
Certification
- Certified Lash Techncian
Timeline
Certified Lash Technician
Gabriella Chanza- Founder
11.2022 - Current
Administration Clerk
Pupkewitz Motors
10.2021 - 03.2022
Assistant-Finance & Human Resource
Pupkewitz Motors AFC
10.2021 - 03.2022
Assistant-Debtors Clerk
Pupkewitz Holdings
04.2018 - 10.2021
Invoicing Clerk
Pupkewitz Holdings
04.2017 - 04.2018
OSH representative - HEALTH&SAFTEY
Osh-Med International Khomas
Grade 12 -
Jobs Unlimited
Sales Training -
HR Solutions for Tomorrow
Telephone Etiquette -
NEF Namibian Employer’s Federation.
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