Gabriel Ntjamba
Windhoek
Summary
I'm a highly motivated and customer-focused professional with a proven track record of exceeding targets and delivering exceptional service. Proficient in Microsoft Office Suite, including Excel for data analysis and sales reporting, as evidenced by advanced Excel training. Fluent in English and Afrikaans, with a valid C1 Driver's License, and eager to obtain a BE License. Seeking to leverage sales expertise and customer service excellence to contribute to Auas Motors' success as a Sales Executive.
Overview
2
2
years of professional experience
Work History
Driver
Nictus
07.2024 - Current
- Successfully complete an average of 6-10 deliveries per day, consistently meeting or exceeding daily delivery targets by 10%
- Maintain a 90% customer satisfaction rating based on post-delivery feedback surveys
- Maintained 100% accuracy in delivery logs, including customer signatures, delivery confirmations, and any incident reports
Trainee
The Document Warehouse
07.2024 - 07.2024
- Refined proficiency in Microsoft Office Suite, including Word, excel and PowerPoint from 83% to 95%, enabling the creation of professional sales materials, presentations, and client communications
Guard and Reception
The Lofts Prestige Guest House
05.2024 - 07.2024
- Interacted with an average of 15 guests weekly, providing information about services, amenities, and local attractions
- Consistently received positive feedback from guests, resulting in an average rating of 4.5 out of 5 stars
Waiter
The Village Garden Restaurant
08.2023 - 02.2024
- Served an average of 10 customers per shift, providing attentive and personalized service, building rapport, and ensuring a positive dining experience
- Effectively resolving order discrepancies, or managing wait times and successfully solved 80% customer complaints
Internship
Salients Alliance PTY Limited
08.2023 - 10.2023
- I presented research findings to two (2) stakeholders
- I prepared one report weekly summarizing research findings and recommendations, showcasing my written communication and data analysis skills
Education
Bachelor's degree - Regional and Rural Development NQF 07
Namibia University of Science and Technology
Windhoek04.2023
Grade 12 - Social Sciences
Centaurus High School
Windhoek11.2018
Skills
- Customer Service
- Microsoft Office, excel, word, and PowerPoint
- Verbal Communication/ written Communication
- Teamwork / collaboration
- Organizational and analytical Skills
- Time Management and prioritization
- Interpersonal Skill and networking
- Customer-Focuse and results-Oriented
- Proficient in Digital tools
Languages
English
Advanced (C1)
Afrikaans
Upper intermediate (B2)
Timeline
Driver
Nictus
07.2024 - Current
Trainee
The Document Warehouse
07.2024 - 07.2024
Guard and Reception
The Lofts Prestige Guest House
05.2024 - 07.2024
Waiter
The Village Garden Restaurant
08.2023 - 02.2024
Internship
Salients Alliance PTY Limited
08.2023 - 10.2023
Bachelor's degree - Regional and Rural Development NQF 07
Namibia University of Science and Technology
Grade 12 - Social Sciences
Centaurus High School
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