FRIEDA P. SHALI
Windhoek
Summary
- Highly-motivated individual with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
INSURANCE INTERN
Hollard Namibia
Windhoek
10.2024 - 04.2025
- Experience in short term insurance: Hollard Personal Lines wording.
- Conducted risk assessments and verified supporting documentation, as well as Provided customer support, resolving policyholder inquiries efficiently at the Processing and underwriting departments.
- Assisted in processing and reviewing insurance claims, ensuring accuracy and compliance at the Claims registration and negotiation departments.
- An introduction to Commercial insurance: Multi lll wording where I conducted a basic survey on small commercial risk, as well as underwriting criteria and cover suggestions.
- Commercial general administration on policies.
- Commercial insurance fast-track claims negotiations.
PROCUREMENT/LOGISTICS INTERN
S.A True Avroy Shlain
Windhoek
11.2024 - 01.2025
- Enhanced communication within the team by creating effective reporting procedures.
- Analyzed data to identify potential improvements in the logistics process.
- Engaged in problem-solving sessions for operational challenges, developing practical solutions.
- Handled customer enquiries promptly, resolving issues effectively to maintain high satisfaction levels.
- Promoted sustainability in logistics processes by suggesting eco-friendly alternatives.
- Executed tasks under tight deadlines whilst maintaining high attention to detail.
PRINTING PRESS OPERATOR
Quiet Gadgets Investment cc
Okahandja
12.2022 - 02.2023
- Ensured highest quality prints by meticulously checking colors, alignment and print quality.
- Adhered strictly to health and safety guidelines whilst operating heavy machinery in a busy environment.
SENIOR SALES ASSISTANT
Legit and Beaver Canoe
Windhoek
12.2019 - 03.2022
- Managed large inventory for efficient stock rotation and minimized waste.
- Enhanced store presentation with strategic merchandise placement.
- Solved complex customer queries, ensured satisfaction and repeat business.
Education
Bachelor's degree - Procurement And Supply Chain Management NQF:7
Namibia University of Science and Technology
Namibia05.2025
High School Diploma -
Eldorado Secondary School
Windhoek11-2019
Bachelors Degree Honors - Sustainable Transport Management Honors NQF:8
Namibia University of Science And Technology
WindhoekSkills
- Risk assessment
- Customer service
- Problem solving
- Effective communication
- Ethical standards
- Confidentiality maintenance
- Paperwork processing
- Organizing and prioritizing work
- Technical writing
- Regulatory compliance
- Record keeping organization
- Written communications
- Computer proficiency
- Adaptability
- Organizational skills
- Time management
- Multitasking Abilities
- Professional writing
- Microsoft Outlook
- Microsoft Excel
- Microsoft word
- Microsoft PowerPoint
Languages
- Afrikaans, Beginner
- English, Advanced
- Oshiwambo, Advanced
Languages
English
Proficient
C2
Afrikaans
Beginner
A1
Oshiwambo
Advanced
C1
References;
- Elmarie de Wet: Hollard Insurance Company Namibia-Trainer, Email: edewet@hollardnam.com-061 422 300/+27 82 883 8788
- Jafet: S.A True Avroy Shlain Warehouse Namibia-Supervisor-+264 81 8264360
- Paulus Paulus: Quiet Gadgets Investment Okahandja- Owner/Supervisor- +264 81 2727272
- Emma Kaptein: Legit,Beaver Canoe Windhoek-Store manager- +264 81 4645974
Timeline
PROCUREMENT/LOGISTICS INTERN
S.A True Avroy Shlain
11.2024 - 01.2025
INSURANCE INTERN
Hollard Namibia
10.2024 - 04.2025
PRINTING PRESS OPERATOR
Quiet Gadgets Investment cc
12.2022 - 02.2023
SENIOR SALES ASSISTANT
Legit and Beaver Canoe
12.2019 - 03.2022
Bachelor's degree - Procurement And Supply Chain Management NQF:7
Namibia University of Science and Technology
High School Diploma -
Eldorado Secondary School
Bachelors Degree Honors - Sustainable Transport Management Honors NQF:8
Namibia University of Science And Technology
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