Hi, I’m
Frans Namwaapo
Swakopmund Namibia
Summary
With over a decade of hands-on experience in bartending and hospitality, I take pride in creating exceptional guest experiences through quality service, precision, and professionalism. From crafting signature cocktails to managing busy bar operations, I’ve built a reputation for efficiency, teamwork, and a positive attitude in fast-paced environments.
I’m passionate about delivering service that leaves a lasting impression whether behind the bar or on the floor as a bar server. Known for my reliability, strong communication, and leadership skills, I’m fully prepared to bring my talent, discipline, and energy to an international cruise ship team.
Overview
6
years of professional experience
1
year of post-secondary education
Work History
Bar Zonder NaamSwakopmund
Bartender/Bar Server
08.2023 - Current
Job overview
- Prepare and serve a wide variety of cocktails, spirits, wines, and beers to international standards.
- Deliver friendly and professional service to guests, ensuring satisfaction and repeat visits.
- Maintain bar cleanliness and uphold all hygiene and safety standards at all times.
- Manage daily bar setup and closing duties, including stock rotation and cash handling.
- Work efficiently under pressure in a fast-paced environment while maintaining attention to detail.
- Engage guests through product knowledge, upselling beverages, and creating a positive bar atmosphere.
- Collaborate closely with waitstaff and kitchen teams to ensure smooth, coordinated service.
Wild Rocket CafeSwakopmund, Namibia
Barista/Bar Manager
11.2019 - 08.2023
Job overview
- Managed daily bar and café operations, ensuring smooth workflow and excellent customer satisfaction.
- Prepared and served a variety of espresso-based beverages, cocktails, and specialty drinks to consistently high standards.
- Supervised and trained a team of baristas and waitstaff, fostering teamwork, professionalism, and service excellence.
- Handled stock control, ordering, and inventory management to minimize waste and maintain cost efficiency.
- Oversaw cash handling, daily reconciliations, and opening/closing procedures with accuracy and accountability.
- Ensured full compliance with hygiene, safety, and quality standards at all times.
- Contributed to creating a welcoming, energetic atmosphere that encouraged repeat business and positive reviews.
Education
International University of Management Swakopmund , Namibia
Diploma in Finance Management from Financial Management
02.2017 - 11.2017
Skills
- Advanced Bartending & Mixology
- Cocktail Creation & Presentation
- Guest Service & Hospitality Excellence
- Teamwork in Fast-Paced Environments
- Stock Control & Inventory Management
- Cash Handling & POS Operation
- Bar Setup & Closing Procedures
- Beverage Knowledge (Spirits, Wines, Cocktails, Beers)
- Hygiene & Safety Compliance (HACCP Standards)
- Upselling & Product Knowledge
- Conflict Resolution & Professional Communication
- Cruise Ship Readiness & Adaptability
- Multicultural Service Experience
- Time Management & Efficiency
- Positive Attitude & Strong Work Ethic
Languages
English
First Language
German
Beginner (A1)
A1
Afrikaans
Advanced (C1)
C1
Achievements
- Successfully trained and mentored junior bartenders and bar servers, improving overall service standards.
- Increased cocktail sales and guest satisfaction through engaging service and personalized recommendations.
- Played a key role in organizing and executing special bar events and promotions, boosting customer engagement.
- Maintained 100% hygiene and safety compliance throughout all shifts and inspections.
- Commended by regular guests and management for professionalism, teamwork, and positive attitude.
References
References available upon request.
Timeline
Bartender/Bar Server
Bar Zonder Naam
08.2023 - Current
Barista/Bar Manager
Wild Rocket Cafe
11.2019 - 08.2023
International University of Management
Diploma in Finance Management from Financial Management
02.2017 - 11.2017