Franklin Möller

Duties & Responsibilities

• Accepting payments from clients
• Register clients new service, program cards and upload units/credit purchases
• Activating new clients on the system
• Prepare Daily Balancing Procedures and Banking
• Record Keeping and Filing
• Liaise with other departments on payments related matters

Acting as an Assistant Accountant - 4 Months

• Bank Reconciliations
• Allocating of Funds
• Supervising of Cashiers
• Missing payment Queries from Clients

Duties & Responsibilities

• Process meter and non-meter municipal payments

• Security standards were created and put into place to safeguard private information.
• Made reports outlining any anomalies or inconsistencies to keep proper records.
• Oversaw day-to-day interactions between clients and bank employees.
• Found opportunities for process improvement within the department.
• Investigated and settled out-of-balance transactions using paper or electronic receipts, as well as the transaction manager naming system to get check items back.

Duties & Responsibilities

• Developed and implemented security protocols for the protection of sensitive documents and materials.
• Created reports detailing any discrepancies or irregularities in order to maintain accurate records.
• Researched and resolved out-of-balance transactions via electronic or paper receipts and transaction manager naming system for retrieving check items.
• Managed daily transactions between customers and bank personnel.
• Identified areas of improvement within the departmental processes.
• Adhered to regulatory and company security and audit procedures.