Squash
Years of professional experience
Francois Briedenhann
Information Security And Network Security Specialist
Windhoek
Summary
Information security professional with 16 years of progressive experience in the information technology industry. Specialist with passion for aligning security architecture plans and processes with security standards and business goals.
Talented Manager with expert team leadership, planning and organizational skills built during a successful career. Equip employees to independently handle daily functions and meet customer needs.
Dedicated professional with 5 years of experience developing and implementing security solutions in fast-paced environments.
Extensive experience maintaining security for Managed Service Providers and versed in various network and security solutions.
Skilled in vulnerability assessment and remediation with proven history of delivering exceptional risk management support.
Overview
16
16
6
6
Years of cyber security experience
14
14
Certificates
Work History
Manager, Information Security
Complete Enterprise Solutions
Windhoek
2023.01 - Current
- Maximized performance by monitoring daily activities and mentoring team members.
- Developed and maintained relationships with customers and suppliers through account development.
- Cross-trained existing employees to maximize team agility and performance.
- Conducted security audits to identify vulnerabilities.
- Developed and implemented business strategies to achieve business goals and stay competitive.
- Reviewed violations of computer security procedures and developed mitigation plans.
- Implemented security measures to reduce threats and damage related to cyber attacks.
- Administered and monitored firewalls, intrusion detection systems and anti-virus software to detect risks.
- Drafted security reports and metrics to track security performance and strategize improvements.
- Maintained professional, organized, and safe environment for employees and patrons.
Information Security Specialist
Complete Enterprise Solutions
Windhoek
2018.03 - 2022.12
- Consulted with team members to assess flawed root causes and plan for remediation.
- Conducted security audits to identify vulnerabilities.
- Administered and monitored firewalls, intrusion detection systems and anti-virus software to detect risks.
- Implemented security measures to reduce threats and damage related to cyber attacks.
- Executed penetration testing to identify security weaknesses and develop disaster recovery plans.
- Maintained and configured security systems and security related devices.
Technical Support Engineer
Complete Enterprise Solutions
Windhoek
2017.02 - 2018.02
- Explained technical information in clear terms to non-technical individuals to promote better understanding.
- Served as primary point of contact for support relating to owned solutions, products and customers.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Provided guidance on installing and integrating new hardware components and software to remote clients.
- Performed root cause analysis of reported issues to enact corrections.
- Delivered support and technical input to customers.
- Maintained Customer Environments.
Warranty Service Engineer
Complete Enterprise Solutions
Windhoek
2016.03 - 2017.01
- Warranty Claim Processing, manage and coordinate warranty claims with hardware and software vendors.
- Identify and diagnose hardware and software issues covered under warranty. Test and assess equipment to determine the cause of problems.
- Perform repairs or replacements of faulty components or systems within warranty coverage.
- Create detailed reports on warranty claims, repairs, and maintenance tasks.
- Vendor Communication Collaborate with vendors to obtain technical support and solutions.
Technical Support Engineer
Business Connexion
Windhoek
2014.02 - 2016.02
- Explained technical information in clear terms to non-technical individuals to promote better understanding.
- Served as primary point of contact for support relating to owned solutions and customers.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Assessed system hardware and software and suggested modifications to improve performance or turn around time.
- Primary Support for the European Union and a few other customers.
- Maintained response times to support business continuity.
- Worked directly with clients in rollout and post-rollout stages to train and support new applications and systems.
Warranty Service Engineer
Business Connexion
Windhoek
2012.01 - 2014.01
- Warranty Claim Processing, manage and coordinate warranty claims with hardware and software vendors.
- Identify and diagnose hardware and software issues covered under warranty. Test and assess equipment to determine the cause of problems.
- Perform repairs or replacements of faulty components or systems within warranty coverage.
- Create detailed reports on warranty claims, repairs, and maintenance tasks.
- Vendor Communication Collaborate with vendors to obtain technical support and solutions.
Repair Center Technician
Business Connexion
Windhoek
2004.12 - 2008.07
- Installed and maintained computer systems and related devices.
- Updated and replaced drives, operating systems and various applications for computers systems and office machines.
- Assisted customers with technical support inquiries.
- Inspected and tested faulty computer systems and related devices.
Network Cabling Engineer
Business Connexion
Windhoek
2004.02 - 2004.11
- Installation of data network cables in data centers.
- Maintain network physical infrastructure for customers.
- Troubleshooting data network cable related problems for customers.
- Fiber optical cable installations and splicing.
Education
Primary School -
Tsumeb Junior Secondary School
Tsumeb Namibia 1990.01 - 1997.12
High School Diploma -
Etosha Secondary School
Tsumeb Namibia 1998.01 - 2002.11
Mega Kids: Beginners Computer Course - Information Technology Fundamentals
Computer Academy
Tsumeb Namibia 1998.02 - 1998.10
Microsoft Certified Systems Engineer Cerificate - Information Technology
National Institute of Technology (NIT)
Namibia, Windhoek 2003.01 - 2003.11
CompTIA - Information Security
Certification
2018.01 - Current
Fortinet - Information Security
Certification
2018.04 - Current
CheckPoint - Information Security
Certification
2018.06 - Current
Ruckus - Computer Wireless And Networking
Certification
2017.07 - Current
Cisco - Computer Networking
Certificate
2023.06 - Current
Other - Information Technology
Certification
2017.01 - Current
Skills
Security Infrastructure Architecture
Security Vulnerability Assessment
Security Firewall Management
Ruckus
Cisco
Fortinet
Checkpoint
Tenable/Nessus
Flexible and Adaptable
Critical Thinking
Accomplishments
- Performed comprehensive investigations of security breaches and implemented appropriate solutions.
- Made recommendations to management on new security software to improve [System or process].
- Educated management on how to minimize risk of cybersecurity attacks.
- Developed and implemented security procedures to achieve [Result].
- Supervised team of [Number] staff members.
- Collaborated with team of [Number] in the development of [Project name].
- Achieved [Result] by completing [Task] with accuracy and efficiency.
Additional Information
will edit alter
Certification
CompTIA Network+
Interests
Cycling
Rock Climbing
Timeline
Cisco - Computer Networking
Certificate
2023.06 - Current
Cisco CCNA - Implementing and Administering Cisco Solutions
2023-06
Check Point Certified Security Master CCSM
2023-04
Manager, Information Security
Complete Enterprise Solutions
2023.01 - Current
CompTIA CySA+
2021-02
CompTIA Security Analytics Professional
2021-02
CompTIA Network Security Professional
2021-02
CompTIA PenTest+
2020-10
CompTIA Network Vulnerability Assessment Professional
2020-10
Check Point Certified Security Expert CCSE
2020-02
Fortinet Network Security Expert 7 [NSE7]
2019-12
Fortinet Network Security Expert 5 [NSE5]
2019-04
CheckPoint - Information Security
Certification
2018.06 - Current
Check Point Certified Security Administrator CCSA
2018-06
Fortinet - Information Security
Certification
2018.04 - Current
Fortinet Network Security Expert 4 [NSE4]
2018-04
Information Security Specialist
Complete Enterprise Solutions
2018.03 - 2022.12
CompTIA - Information Security
Certification
2018.01 - Current
CompTIA Security+
2017-10
Ruckus - Computer Wireless And Networking
Certification
2017.07 - Current
CompTIA Network+
2017-05
Technical Support Engineer
Complete Enterprise Solutions
2017.02 - 2018.02
Other - Information Technology
Certification
2017.01 - Current
Warranty Service Engineer
Complete Enterprise Solutions
2016.03 - 2017.01
Technical Support Engineer
Business Connexion
2014.02 - 2016.02
Warranty Service Engineer
Business Connexion
2012.01 - 2014.01
Repair Center Technician
Business Connexion
2004.12 - 2008.07
Network Cabling Engineer
Business Connexion
2004.02 - 2004.11
Microsoft Certified Systems Engineer Cerificate - Information Technology
National Institute of Technology (NIT)
2003.01 - 2003.11
Mega Kids: Beginners Computer Course - Information Technology Fundamentals
Computer Academy
1998.02 - 1998.10
High School Diploma -
Etosha Secondary School
1998.01 - 2002.11
Primary School -
Tsumeb Junior Secondary School
1990.01 - 1997.12