Foibe Shali
Windhoek
Summary
Highly skilled and detail-oriented personal assistant/receptionist with over three years of experience in front office management. Proficient in switchboard operation, MS Office, and office equipment. Adept at maintaining organized records, managing boardroom schedules, and handling incoming and outgoing communications. Possesses a strong verbal and written communication skills. Seeking a dynamic role in an organization that supports professional and personal growth.
Overview
7
7
years of professional experience
Work History
Broker Assistant
Mutaleni Insurance Agency, Santam
01.2023 - 12.2024
- Managed office operations, including scheduling meetings, organizing files, and handling correspondence
- Prepared and edited reports, presentations, and other documents
- Acted as the point of contact between executives and clients, ensuring smooth communication and prompt resolution of inquiries
- Assisted in managing budgets, monitoring expenses, and ensuring cost-effective operations
- Supported project management activities, including tracking deadlines and facilitating communication among team members
Receptionist
Amupolo and Co
01.2018 - 01.2020
- Greeted and directed visitors, providing a warm and professional first impression of the company
- Managed a multi-line phone system, routing calls to appropriate departments and taking detailed messages
- Handled incoming and outgoing mail, ensuring timely distribution and collection
- Maintained an organized reception area, keeping it clean and presentable at all times
- Scheduled and confirmed appointments, meetings, and events for staff and clients
- Assisted with administrative tasks such as data entry, filing, and maintaining office supplies inventory
Education
Diploma (incomplete ) - Junior Primary Education
University of Namibia
National Senior Secondary Certificate -
Andimba Toivo Ya Toivo Senior Secondary School
Skills
- Switchboard operation
- Proficient in MS Office
- Office equipment proficiency
- Record keeping
- Boardroom management
- Excellent verbal and written communication
- Professional telephone etiquette
- Customer service oriented
- Friendly and pleasant demeanor
- Proactive and assertive
- High emotional intelligence
- Confidential and discreet
- Commitment to professional development
References
Johanna Mutaleni
Broker- Mutaleni Insurance Agency
+264 813772940
Marcia Amupolo
Director- Amupolo and Co
+264 811277773
Timeline
Broker Assistant
Mutaleni Insurance Agency, Santam
01.2023 - 12.2024
Receptionist
Amupolo and Co
01.2018 - 01.2020
Diploma (incomplete ) - Junior Primary Education
University of Namibia
National Senior Secondary Certificate -
Andimba Toivo Ya Toivo Senior Secondary School
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