Overview
Work History
Education
Skills
HOBBIES
Timeline
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FLORENCE MANTOMBI-MWANGE

WINDHOEK,KHOMAS

Overview

12
12
years of professional experience

Work History

PRIVATE BANKER ADVISOR

STANDARD BANK NAMIBIA LTD
01.2015 - 06.2022
  • Established new accounts for high net worth individuals and serviced existing accounts to maximize revenue.
  • Developed tailored solutions to meet individual banking needs.
  • Helped clients protect assets through variety of strategies.
  • Worked directly with clients investing minimum of $[Amount].
  • Resolved customer complaints and disputes to maintain satisfaction and loyalty.
  • Cultivated strong customer relationships by providing tailored advice and services.
  • Analyzed customers' financial information to deliver personalized account guidance.
  • Assisted customers with completing required forms for opening and closing bank accounts.
  • Answered customer questions and explained available services such as deposit accounts, bonds, and securities.
  • Implemented strategies to increase customer retention, enabling investment growth.
  • Continually boosted branch production and revenue by [Number]% by consistently meeting all monthly and quarterly sales goals.
  • Helped clients make informed decisions about financial future.

FOREX TEAM LEADER

STANDARD BANK NAMIBIA LTD
06.2010 - 12.2014
  • Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
  • Supervised team members to confirm compliance with set procedures and quality requirements.
  • Built strong relationships with customers through positive attitude and attentive response.
  • Worked with team to identify areas of improvement and devised solutions based on findings.

Education

High School Diploma -

OUR LADY OF SORROWS HIGH SCHOOL
SWAZILAND
12.1980

Skills

  • Corporate Social Responsibility
  • Client Inquiry Management
  • Account Servicing
  • Cash Handling
  • Account Closing
  • Opening and Closing Procedures
  • Financial Advising
  • Business Structure Planning
  • Business Management Principles
  • Creative Thinking
  • Asset Protection Strategies
  • Sales Expertise
  • Market Structures

HOBBIES

READING

SINGING

TRAVELING

DANCING

HIKING

DANCING

Timeline

PRIVATE BANKER ADVISOR

STANDARD BANK NAMIBIA LTD
01.2015 - 06.2022

FOREX TEAM LEADER

STANDARD BANK NAMIBIA LTD
06.2010 - 12.2014

High School Diploma -

OUR LADY OF SORROWS HIGH SCHOOL

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FLORENCE MANTOMBI-MWANGE