Fillemon Tuhafeni Haufiku
Windhoek
Summary
A highly skilled professional with expertise in computer operating systems, hardware, and software, complemented by strong analytical thinking skills. Demonstrates a thorough attention to detail and possesses excellent verbal communication abilities. Adept at working collaboratively with others and knowledgeable in engineering science and technology.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
Work history
Relief Support (Biometrics) (Facial Recognition) (Customer Migration)
Bank Windhoek (Capricorn Group)
2025.10 - 2026.05
- Monitoring customer and staff adoption stats for Digital Channels.
- Training of staff, on onboarding clients on digital channels.
- Hosting activations for Upselling of Digital Services.
- Increased most Digital Channel metrics.
Customer Migration (Digitized Enquiries)
Bank Windhoek
2024.07 - 2024.10
- Delivering good customer service, when selling digital products to clients .
- Motivating clients to bank digitally, for more convenience.
- Migrating clients from the old digital platforms to the new platforms.
APPI Technician
3G Mobile (Samsung)
2021.01 - 2023.01
- Diagnosing and repairing of mobile devices.
- Software ordering and updating, for newly launched devices.
- Working on customer devices, that are still with warranty.
Education
Grade 12 (Matric) - Science
Jan Jonker Afrikaner Secondary High School
Windhoek 2014.01 - 2018.01
Bachelor’s Degree - Computer Science
Namibia University of Science And Technology
WindhoekSkills
- Ability to work well with others
- Knowledge of computer operating systems, hardware, and software
- Analytical thinking skills
- Knowledge of engineering science and technology
- To be thorough and pay attention to detail
- Excellent verbal communication skills
LANGUAGE PROFICIENCY
English: Excellent
Oshiwambo: Excellent
Afrikaans: Excellent
REFERENCE
- Loini, Eelu, Branch Manager (Outapi), +264 811297114
- Krista, Shaduka, +264 81 3388955, 3G Mobile (Samsung)
- Carmen-Rae, Bridgens, +264 818697459, Bank Windhoek
- George, Nghipangelwa, +264 81 2260 265, Fundbros Financial Services
Timeline
Relief Support (Biometrics) (Facial Recognition) (Customer Migration)
Bank Windhoek (Capricorn Group)
2025.10 - 2026.05
Customer Migration (Digitized Enquiries)
Bank Windhoek
2024.07 - 2024.10
APPI Technician
3G Mobile (Samsung)
2021.01 - 2023.01
Grade 12 (Matric) - Science
Jan Jonker Afrikaner Secondary High School
2014.01 - 2018.01
Bachelor’s Degree - Computer Science
Namibia University of Science And Technology