Fiina Heita
Windhoek
Overview
11
11
years of professional experience
Work History
Business Development Consultant
South Haven Pty
Windhoek
02.2021 - Current
- Met with current clients to assess needs and develop improvement plans.
- Arranged potential client contacts, cultivated relationships, and followed through all service needs.
- Developed customized solutions for clients, resulting in enhanced customer satisfaction and retention.
- Elevated client engagement levels through regular communication updates and strategically planned touchpoints.
- Conducted market research and analyzed industry trends to inform business development strategies.
- Negotiated contracts and closed sales with new and existing clients.
- Mentored junior team members, cultivating a culture of continuous improvement within the organization.
- Negotiated favorable contract terms with clients, maximizing profitability while maintaining strong relationships.
- Delivered compelling sales presentations that clearly communicated value propositions tailored to client needs.
- Increased client base by identifying new business opportunities and developing strategic partnerships.
- Optimized sales funnel management practices, leading to increased lead conversion rates and shorter sales cycles.
- Maintained extensive knowledge of company products and services to provide top-notch expertise to customers.
- Streamlined internal processes to improve efficiency, enabling the team to focus on revenue-generating tasks.
- Guided client teams by proactively mentoring and developing staff in intellectual and professional development.
Office Administrator
AIJ Project Cost Consultant
Ongwediva
06.2014 - 01.2021
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Contributed to a positive work environment by fostering strong working relationships among colleagues.
Education
Bachelor Of Commerce In Law - Business Law
Stadio
Windhoek 10.2021
Skills
- Competitive analysis
- Account development
- CRM management
- Data analytics
- Industry networking
- Business process improvement
- Contract negotiation
- Product knowledge
- Staff training
- Product expertise
- Sales presentation
- Account research
- Market research
- Business analysis
- Teamwork
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking Abilities
- Excellent communication
- Organizational skills
- Effective communication
- Adaptability and flexibility
Timeline
Business Development Consultant
South Haven Pty
02.2021 - Current
Office Administrator
AIJ Project Cost Consultant
06.2014 - 01.2021
Bachelor Of Commerce In Law - Business Law
Stadio