Fenny Iyamboh
Ongwediva
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
17
17
years of professional experience
Work History
Sales & Marketing Coordinator
N&F Investments Cc
01.2016 - Current
- Established and maintained relationships with key stakeholders for growth opportunities and successful partnerships.
- Formulated recommendations and effective solutions to improve overall profitability and success.
- Implemented marketing strategies to generate leads and increase sales revenue.
- Developed new proposals, contracts and procedures to draw in more clients and streamline work operations.
- Evaluated situations and delivered targeted solutions using various tools and resources.
- Devised processes to boost long-term business success and increase profit levels.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Collected, arranged, and input information into database system.
- Evaluated customer needs and feedback to drive product and service improvements.
- Generated reports detailing findings and recommendations.
- Helped meet changing demands by recommending improvements to business systems or procedures.
Personal Financial Advisor
Old Mutual Namibia
09.2019 - 06.2021
- ets, liabilities, insurance coverage and cash flow to create investment strategies.
- Monitored clients' accounts to determine changes to improve performance or accommodate life changes.
- Analyzed clients' financial situations to offer products to improve standard of living.
- Examined clients' overall financial situation by reviewing income, assets, debts, expenses and credit reports.
- Advised clients on portfolio allocation and various investment types.
- Initiated customer relationships through prospecting, lead utilization, local market and community involvement.
- Developed and maintained strong relationships with clients to maximize satisfaction.
- Helped clients make informed decisions about financial future.
- Analyzed financial needs of clients and developed tailored strategies to meet goals.
- Used Xplan to calculate client assets, liabilities, insurance coverage and cash flow to create investment strategies.
Language Translator
Watchtower Bible And Track Society Inc
09.2012 - 12.2015
- Translated documents from English to Oshindonga.
- Researched cultural etiquette and specific use of slang words.
- Applied cultural understanding to discern specific meanings beyond literal written words.
- Reviewed final works to spot and correct errors in punctuation, grammar, and translation.
- Listened to recordings and translated confidential information.
- Proofread, edited and improved documents of different sizes.
Assistant Accountant & Debtors Clerk
Jan Olivier & Co Legal Practitioners
10.2011 - 08.2012
- Maintained detailed financial records of accounts receivable and payable status and bank reconciliations.
- Maintained accurate and complete documentation to facilitate accounting and filing functions.
- Facilitated month-end and year-end closing processed to support accuracy and completeness of financial reports.
- Checked general ledger entries to increase accuracy, prevent significant errors and identify adjustments.
- Tracked funds, prepared deposits and reconciled accounts.
Bookkeeper and Administrator
(Global Sawblade) Sand Dragon Restaurant
08.2009 - 09.2011
- Organize work permits, events and train employees on hygiene and health standards.
- Maintained and processed invoices, deposits, and money logs.
- Completed payroll for employees and maintained detailed records of procedures.
- Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
- Completed tax forms in compliance with legal regulations.
- Handled day-to-day accounting processes to drive financial accuracy.
- Recorded deposits, reconciled monthly bank accounts and tracked expenses.
- Reconciled company bank, credit card and line of credit accounts, investigating and resolving discrepancies to keep accounts audit-ready.
Office Bookkeeper
Elmarie Thompson Incorporated
07.2006 - 09.2007
- Eliminated errors in financial recordkeeping through careful forecasting and budget administration.
- Maintained and processed invoices, deposits, and money logs.
- Completed payroll for employees and maintained detailed records of procedures.
- Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
- Reported financial data and updated financial records in ledgers and journals.
- Reconciled and corrected issues with financial records.
- Used knowledge of local laws to comply with reporting requirements.
- Recorded deposits, reconciled monthly bank accounts and tracked expenses.
Education
Theocratic Ministry School
OngwedivaNo Degree - Financial Accounting
Institute of Certified Bookkeepers - SA
Walvis Bay11.2024
Namibia Estate Agent Board
09.2020
Embassy of the United States of America
03.2018
Watchtower Organization
06.2015
Kuisebmond Secondary School
11.2003
Skills
- Microsoft Office Suite
- Interpersonal and communication
- Analytical Thinking
- Presentation
- Negotiation
- Networking
- Innovative
- Pro-active
- Planning and administration
- Trustworthy
Health
Good
Highest Grade
Grade 12
Tertiary
Pursuing a National Diploma in Financial Accounting
Personal Information
- ID Number: 85063010105
- Place of Birth: Tsumeb
- Gender: Female
- Marital Status: Married
- Date of Birth: 06/30/85
- Nationality: Namibian
Driver License
Code B
Physical Address
Ondangwa-Ongwediva Main Road, Omaalala
Awards
Certificate of Performance (Record Breakers) 2017- Tupperware Certificate in Diligence - Centaurus High School Certificate in My Future is My Choice
References
Ms Helena Ivali, Old Mutual Oshakati, 0812721754 Mrs Sonja Olivier, Jan Olivier & Co Legal Practitioners, +264 64 207871/0811244114 Miss Rachel Amadhila, Onandjokwe State Hospital, +264 81 3013855
Languages
Oshiwambo
Native language
English
Proficient
C2
Herero
Beginner
A1
Timeline
Personal Financial Advisor
Old Mutual Namibia
09.2019 - 06.2021
Sales & Marketing Coordinator
N&F Investments Cc
01.2016 - Current
Language Translator
Watchtower Bible And Track Society Inc
09.2012 - 12.2015
Assistant Accountant & Debtors Clerk
Jan Olivier & Co Legal Practitioners
10.2011 - 08.2012
Bookkeeper and Administrator
(Global Sawblade) Sand Dragon Restaurant
08.2009 - 09.2011
Office Bookkeeper
Elmarie Thompson Incorporated
07.2006 - 09.2007
Theocratic Ministry School
No Degree - Financial Accounting
Institute of Certified Bookkeepers - SA
Namibia Estate Agent Board
Embassy of the United States of America
Watchtower Organization
Kuisebmond Secondary School
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