Dynamic individual with hands-on experience in the diverse human capital space and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
12
12
years of professional experience
2
2
Certification
Work History
People & Culture Practitioner
MTC
Windhoek, Khomas, Namibia
09.2024 - Current
Coordinated employee recognition events to celebrate accomplishments and boost morale.
Enhanced employee engagement by implementing innovative People and Culture initiatives and programs.
Facilitated open communication channels between employees and leadership, fostering a supportive work environment.
Monitored HR metrics such as employee satisfaction scores, identifying areas for improvement through data-driven insights.
Developed comprehensive onboarding programs to ensure successful integration of new hires into the organization.
Developed and implemented project plans and budgets to ensure successful execution.
Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
Maintained open communication by presenting regular updates on project status to customers.
Reported regularly to managers on project budget, progress, and technical problems.
Monitored project progress, identified risks and took corrective action as needed.
Consulting Mentee
Allaboard Africa
Remote
01.2022 - Current
Company Overview: Mentorship Training
Talent Management
Succession Planning
Competency Assessments
Skills Gap Analysis
Business Strategy
Organizational Culture
Change Management
Organisational Development Practitioner
MTC
Windhoek, Khomas, Namibia
01.2018 - 08.2024
Developed comprehensive succession plans for key positions, ensuring organizational continuity and stability.
Developed tools for tracking employee performance metrics, enabling more informed talent management decisions over time.
Conducted thorough workforce analyses to identify skills gaps and develop tailored training solutions.
Created customized onboarding programs, improving new hire productivity and time-to-proficiency metrics.
Partnered with senior leaders on succession planning activities, identifying potential successors within the organization.
Streamlined the performance review process, promoting ongoing feedback and development opportunities for employees.
Increased employee engagement levels by designing and executing effective communication strategies.
Facilitated leadership development initiatives, cultivating a strong pipeline of future leaders within the organization.
Introduced mentorship programs that connected experienced professionals with newer employees for mutual learning benefits.
Managed high-potential employee programs, providing targeted development opportunities for top performers.
Optimized talent acquisition efforts by leveraging data-driven insights to inform strategic decisionmaking.
Designed career path frameworks to support employee growth and advancement opportunities within the organization.
Conducted regular talent reviews to assess individual performance against established benchmarks.
Enhanced employee retention rates by implementing effective talent management strategies.
Collaborated with HR teams to refine recruitment processes, resulting in higher-quality candidate pools.
Drove communication between directors, producers, talent agents and actors to maintain efficient casting practices and execution.
Aligned employee development programs with strategic business objectives, ensuring a skilled workforce prepared to meet future challenges.
Implemented talent management practices that attracted, retained, and developed top performers within the organization.
Enhanced employee engagement with targeted training programs and workshops on communication, collaboration, and innovation.
Collaborated with senior leaders to develop long-term organizational strategy incorporating aspects such as structure, governance, culture, and people management.
Strengthened leadership capabilities through customized development programs focusing on coaching, mentoring, and feedback skills.
Improved organizational efficiency by analyzing and redesigning company processes and systems.
Advised HR teams on best practices in recruitment, selection, retention, training and development to build a diverse workforce capable of achieving corporate goals efficiently.
Coached managers on effective leadership techniques resulting in improved team dynamics and increased engagement levels throughout the organization.
Assessed organizational culture to identify areas for improvement, implementing tailored solutions for sustainable growth.
Collected, arranged, and input information into database system.
Generated reports detailing findings and recommendations.
Conducted regular reviews of operations and identified areas for improvement.
Developed effective improvement plans in alignment with goals and specifications.
Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
Created smooth onboarding processes to help new hires adjust to company policies, procedures and processes.
Led professional and thorough orientation sessions, introducing new hires to key company information.
Evaluated the effectiveness of onboarding strategies, continually updating approaches based on feedback and best practices.
Optimized orientation schedules to minimize downtime for new hires, maximizing their early contributions to the organization''s success.
Collaborated with cross-functional teams to ensure seamless integration of new staff into company culture and practices.
Customized onboarding plans for employees in different departments, ensuring relevance and effectiveness.
Facilitated smooth transition for new hires by coordinating with various departments to prepare workstations and access to necessary tools.
Coordinated with hiring managers to update onboarding materials, keeping content current with job role expectations.
Enhanced onboarding experience with focus on building connections between new hires and existing team members.
Monitored and reported on effectiveness of onboarding programs, using data to drive decisions and improvements.
Developed and delivered engaging onboarding training sessions, leading to more informed and prepared workforce.
Developed online onboarding resources to provide flexible learning options for remote employees.
Improved company culture by incorporating team-building activities into onboarding program.
Collaborated with HR team to integrate diversity and inclusion training into onboarding curriculum.
Ensured compliance with internal policies and external regulations throughout onboarding process.
Implemented mentorship program within onboarding process, enhancing support for new hires.
Facilitated engaging and informative onboarding sessions, fostering positive first impression of company culture.
Analyzed feedback from new hires to refine and enhance onboarding experience continually.
Developed and implemented onboarding and orientation programs for new employees.
Developed and monitored employee recognition programs.
Created and delivered HR training sessions to staff, managers and executives.
Coordinated implementation of people-related services, policies and programs through departmental staff.
HR Officer: Support & Development
Pack Safari
Windhoek, Khomas, Namibia
01.2017 - 01.2018
Coordinated new hire onboarding, completing background checks and reference checks to complete screenings.
Managed employee benefits programs, ensuring timely enrollment and accurate recordkeeping.
Supervised job interviews and conducted exit surveys to verify compliance with HR best practices.
Coordinated onboarding processes for new hires, integrating them seamlessly into the workplace environment.
Evaluated the effectiveness of current HR systems; identified areas requiring enhancement or replacement.
Advised department managers on best practices in regard to labor relations, conflict resolution, and disciplinary actions.
Developed and implemented comprehensive human resources policies and procedures in compliance with applicable federal and state laws.
Ensured compliance with labor laws and regulations through diligent review of company practices and policies.
Facilitated employee relations, benefits administration and performance management initiatives to support workforce needs.
Streamlined recruitment processes for improved efficiency in hiring top talent.
Conducted job analysis, salary surveys and market analysis to deliver competitive compensation and benefits packages.
Processed paperwork and hiring details for promotions and lateral position changes.
Coordinated employee placements and administrative details.
Conducted thorough performance evaluations to identify areas of improvement and provide constructive feedback to employees.
Enhanced employee satisfaction by implementing effective HR policies and procedures.
Coordinated annual open enrollment activities; communicated changes/updates regarding benefit offerings.
Fostered an inclusive workplace culture by promoting diversity initiatives and awareness programs.
Assisted in workforce planning efforts by analyzing staffing needs based on organizational goals and growth projections.
Collaborated with management teams to establish clear succession plans for key roles within the organization.
Participated in cross-functional projects aimed at improving overall organizational performance.
Supported talent acquisition and allocation procedures by facilitating targeted recruitment campaigns.
Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
Assisted managers and supervisors with employee disputes, disciplinary actions and other workplace issues.
Reduced employee turnover by addressing concerns, mediating conflicts, and providing support for staff members.
Provided thoughtful and engaging new employee onboarding presentations to energize workforce and set organizational expectations.
Developed relationships with local colleges/universities to build a pipeline of potential candidates for internships/full-time positions.
Developed comprehensive training programs to enhance employee skillsets and productivity levels.
Organized regular team-building events to promote camaraderie among employees and boost morale.
Drafted and documented employee handbook and company policies to reduce compliance risks.
Promoted employee engagement with organizational objectives during new employee orientations and industry conventions.
Negotiated favorable contracts with external vendors for services such as health insurance plans and training providers.
Implemented fair compensation structures that rewarded top performers while maintaining budgetary constraints.
Conducted check-ins with employees to assess workplace health and personnel engagement.
Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
Developed and monitored employee recognition programs.
Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
Developed and implemented onboarding and orientation programs for new employees.
Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
Collaborated with managers to identify and address employee relations issues.
Conducted performance reviews and provided feedback to managers on employee performance.
Maintained accurate personnel records, ensuring privacy standards were met in accordance with relevant regulations.
Assisted with writing job postings and job descriptions for boards.
Completed human resource operational requirements by scheduling and assigning employees.
Generated and analyzed reports to monitor employee engagement and attrition trends.
Advocated for staff members, helping to identify and resolve conflicts.
Pre-screened resumes prior to sending to corporate hiring managers for consideration.
Improved office efficiency by effectively managing internal communications and correspondence.
Developed disaster and recovery strategy to prepare company for hazardous weather conditions, nuclear accidents and terrorist attacks.
Reduced expenses by analyzing compensation policies and implementing competitive programs while ensuring adherence to legal requirements.
Administered employee benefits programs and assisted with open enrollment.
Managed end-to-end processing of bi-weekly and monthly payrolls for a diverse workforce within strict deadlines.
Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
Provided exceptional customer service by responding to employee inquiries regarding payslips, deductions, taxes, and benefits in a timely manner.
Maintained confidentiality by securely storing sensitive employee information according to established data protection protocols.
Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
Supported employees during transitions such as promotions or terminations by ensuring proper adjustments were made in their payrolls.
Improved payroll accuracy by thoroughly reviewing timesheets and addressing discrepancies.
Reviewed time records for [Number] employees to verify accuracy of information.
Produced payroll activities documentation and reports to meet corporate guidelines and promote transparency.
Streamlined the payroll process for increased efficiency through implementing new software tools.
Managed garnishments, deductions, and other adjustments to ensure accurate payroll calculations and compliance with legal requirements.
Kept management informed about important changes in tax laws that could impact company finances or operations.
Ensured compliance with federal, state, and local tax regulations by maintaining updated knowledge of laws and guidelines.
Resolved complex payroll issues promptly, maintaining a high level of employee satisfaction.
Generated paper checks for employees and printed stubs for associates who received direct deposits to complete payroll distribution.
Played a key role in implementing a new timekeeping system that led to more accurate reporting of hours worked across departments.
Prepared accounts for scheduled audits and assisted with audit process to facilitate faster completion of tasks.
Conducted regular audits of payroll processes to identify areas for improvement and maintain best practices.
Applied knowledge of regulations, employment law, and tax code to keep operations in compliance with applicable standards.
Prepared detailed reports analyzing payroll trends and identifying opportunities for cost savings or increased efficiencies.
Contributed significantly to successful completion of year-end financial audits through diligent record keeping and attention to detail in reconciling accounts.
Liaised with external auditors during annual reviews to provide necessary documentation and answer questions related to the company''s payroll processes.
Assisted in the development of company-wide payroll policies and procedures to standardize processes and improve overall efficiency.
Reconciled health care benefits, tax contributions, and retirement accounts to facilitate large-scale account reconciliations.
Assisted employees with navigating online self-service portals for accessing paystubs, updating direct deposit information, and managing tax withholdings.
Successfully transitioned the company to a new payroll service provider by coordinating data migration efforts and training staff on new processes.
Investigated payroll variances and employee claims to resolve discrepancies and balance financial records.
Resolved payroll discrepancies by collecting and analyzing information.
Tracked employee vacation, sick and personal time.
Maintained confidentiality of employee records and payroll information.
Calculated wages, deductions and bonuses in accordance with company policies.
Responded to employee questions and requests for information in timely and knowledgeable fashion.
Managed and updated employee benefits information.
Completed payroll accurately and timely to meet employee expectations.
Prepared and submitted payroll taxes and reports to regulatory agencies.
Updated employee files with new details such as changes in address or salary levels.
Coordinated resolution of payroll discrepancies.
Reviewed personnel records to determine names, rates of pay, occupations of new hires and changes in wage rates.
Processed timecards and payroll data for team of employees.
Served as a liaison between employees and management, addressing concerns related to workplace wellness policies and practices.
Increased participation in wellness initiatives by effectively promoting and marketing available resources.
Organized schedules for comprehensive group fitness programs.
Facilitated open communication channels within the organization regarding wellness goals and progress updates, maintaining transparency and accountability among all stakeholders involved in the process.
Maintained up-to-date knowledge of industry trends and best practices in health promotion, integrating innovative approaches into ongoing wellness programming.
Educated staff on new fitness industry developments and provided effective health and fitness solutions to clients.
Coordinated team-building activities focused on physical activity, fostering camaraderie among coworkers while promoting active lifestyles.
Managed health fair activities to expose customers to health and wellness businesses.
Created a supportive environment for employees pursuing mental health resources, reducing stigma associated with seeking help.
Contributed to program development initiatives, incorporating innovative methodologies to enhance performance outcomes.
Collaborated closely with executive leadership to develop long-term strategic plans aligned with company objectives.
Delivered successful projects within deadlines through effective time management and resource allocation.
Led staff training initiatives that enhanced employee skillsets and job satisfaction levels.
Oversaw budget planning and financial analysis, ensuring accurate forecasting and prudent fiscal decisionmaking.
Facilitated regular team meetings focused on problem-solving discussions that led to practical solutions.
Spearheaded talent acquisition efforts by developing targeted recruitment strategies which attracted top-tier candidates.
Championed change management efforts to successfully implement new systems or processes within the organization.
Managed client relationships effectively by maintaining open lines of communication and promptly addressing concerns or issues as they arose.
Developed strong relationships with stakeholders, ensuring clear communication and alignment on project objectives.
Implemented strategic plans to meet company objectives, resulting in increased revenue and market share.
Established key performance indicators for measuring team success, leading to improved overall performance.
Managed cross-functional teams to drive business growth, fostering a collaborative work environment.
Streamlined management processes by implementing efficient organizational systems and policies.
Enhanced team productivity by providing consistent feedback and guidance on performance goals.
HR Generalist
Tata Consultancy Services - India
01.2015 - 01.2016
Managed three Accounts consist of 300 employees
Maintained 50% attrition through the implementation of retention strategies
Improved communication between Managers & Employees
Manage the termination process and conducted exit interviews
Compiling monthly HR reports & conciliation of employee data
Prepared detailed reports on key HR metrics for senior leadership''s review, facilitating informed decision-making related to human resources operations strategy adjustments.
Served as a trusted advisor to employees at all levels of the organization regarding career development, workplace policies, and conflict resolution.
Business Development Officer
Premier Human Capital Coorporation
01.2013 - 01.2015
Recruitment & Selection: Assessed recruitment trends; proactively recruited candidates through direct; head-haunting; internet mining & other creative methods, Performed screening: interviewing; Applicant assessment & presenting of candidates to potential clients to finalize the recruitment process and assisted in the hiring decision making. Identified new cost effective resources for recruitment
Personal Assistance: dealt with managing the Directors appointments, through scheduling and briefing the MD on daily tasks
Administration: created & maintained a filing system; created and typed office correspondence; maintained confidentiality of property information. Prepared and reviewed written documents accurately.
Education
Master of Science - Managerial Psychology
UNICAF University
04-2026
Bachelor of Science - Human Resources & Management
The International University of Management
Windhoek, Khomas, Namibia
01.2013
Skills
Good verbal & written Communication Skills
Professional & Personal Development
Excellent presentation & facilitation skills
HR collaboration
Microsoft office
Attention to detail
Customer Services
Critical thinking
Conflict resolution
Analytical thinking
Expert problem solving
Customer relations
Team collaboration
Multitasking
Teamwork and collaboration
Certification
INTERNATIONAL TALENT MANAGEMENT ACADEMY
2022 Chartered Organizational Development Practitioner Certification (International Board of Standards of GAFM)
2023 Chartered Organizational Development Practitioner Certification (International Board of Standards of GAFM)
THOMAS INTERNATIONAL
2020 Personal Profile Analysis Accreditation
High Potential Trait Indicator Accreditation
References
Tim, Ekandjo, Chief Human Capital and Corporate Affairs, Tekandjo@mtc.com, +264811002144
Languages
English
Bilingual or Proficient (C2)
Afrikaans
Intermediate (B1)
Timeline
People & Culture Practitioner
MTC
09.2024 - Current
Consulting Mentee
Allaboard Africa
01.2022 - Current
Organisational Development Practitioner
MTC
01.2018 - 08.2024
HR Officer: Support & Development
Pack Safari
01.2017 - 01.2018
HR Generalist
Tata Consultancy Services - India
01.2015 - 01.2016
Business Development Officer
Premier Human Capital Coorporation
01.2013 - 01.2015
Master of Science - Managerial Psychology
UNICAF University
Bachelor of Science - Human Resources & Management