Eugene Izaks
Summary
Sales Representative with a solid record of consistently achieving customer retention goals through relationship building and advanced product knowledge. Customer-oriented sales professional with several years of experience building relationships, cultivating partnerships and growing profit channels. Strategic thinking leader with expertise in expanding network connections, persuasively introducing products, territory development, and revealing customer needs to deliver solutions.
Overview
20
20
years of professional experience
Work History
Sales Advisor
Bridgestone (Supa Quick)
Walvis Bay, Namibia
10.2020 - Current
- Provided customers with information on products and services available.
- Demonstrated product features and benefits to potential customers.
- Gathered customer feedback to improve sales strategies.
- Resolved customer complaints in a timely manner.
- Identified customer needs and tailored solutions accordingly.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Stayed up-to-date on latest trends in sales promotions, product updates and service changes.
- Developed key customer relationships to increase sales.
- Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
Transport Coordinator
Rennies Transport
Walvis Bay, Namibia
07.2014 - 08.2020
- Coordinated daily transport schedules for multiple teams and locations.
- Monitored shipment progress to ensure on-time delivery of goods.
- Developed and maintained relationships with transportation partners, carriers and vendors.
- Reviewed driver logs, fuel consumption records and other data to ensure compliance with regulations.
- Maintained updated records of vehicle maintenance services performed by external contractors.
- Prepared invoices for customers detailing charges for transportation services rendered.
- Provided guidance to drivers on routes, traffic conditions, hazardous materials handling procedures and safety protocols.
- Assisted in resolving disputes or complaints from customers regarding late deliveries or damaged goods.
- Negotiated rates with carriers and ensured timely payment of invoices according to terms agreed upon.
- Implemented new technologies such as GPS tracking systems to improve operational efficiency.
- Acted as a liaison between the company's management team and its transportation partners.
- Collaborated with internal departments such as Sales, Logistics and Operations when needed.
- Organized delivery schedules and provided customers with timely updates.
Machine Operator
Langerheinrich
Walvis Bay, Namibia
08.2011 - 06.2014
- Set up and operate machine tools to produce precision parts and instruments.
- Monitor the feed and speed of machines during the machining process.
- Check products for accuracy using measuring instruments such as calipers, micrometers, gauges.
Security Officer
Valencia Uranium
Walvis Bay, Namibia
06.2009 - 07.2011
- Investigated all reported incidents of theft or vandalism on premises.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Enforced access control measures in accordance with established procedures.
- Checked for safety hazards and took corrective action when necessary.
Salesperson
Bears Furnitures
Walvis Bay, Namibia
01.2006 - 05.2009
- Developed and implemented strategies to meet sales quotas.
- Analyzed customer feedback to identify areas of improvement in product offerings.
- Gathered data on competitors' pricing, products, and promotional activities.
Education
High School Diploma - undefined
Rehoboth High School
12.2004
Skills
- Communication Skills
- Ability to Work in a Team
- Sales
- Customer Service
- Handling and Load Carrying
- Logistics Operations
- Transportation Management
- Tracking Systems
- Profit-Based Sales Targets
- Machinery
- Negotiation Skills
- Forklift Trucks
- First Aid and Preparedness
- Firefighting
- Health and Safety Rep
Languages
Afrikaans
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
German
Beginner (A1)
Dutch
Beginner (A1)
Timeline
Sales Advisor
Bridgestone (Supa Quick)
10.2020 - Current
Transport Coordinator
Rennies Transport
07.2014 - 08.2020
Machine Operator
Langerheinrich
08.2011 - 06.2014
Security Officer
Valencia Uranium
06.2009 - 07.2011
Salesperson
Bears Furnitures
01.2006 - 05.2009
High School Diploma - undefined
Rehoboth High School