Ettiene Duncan
Windhoek,Namibia
Summary
Detail-oriented professional with expertise in record keeping accuracy, managing supply inventory, and medical billing. Proficient in data entry, medical coding, and the Microsoft Office suite. Demonstrates strong computer literacy, telephone etiquette, and knowledge of operating systems. Skilled in PC and laptop builds with a focus on efficiency and precision. Career goal includes leveraging technical skills to enhance operational efficiency within a dynamic healthcare environment.
Overview
1
1
year of professional experience
1
1
year of post-secondary education
Work History
Medical receptionist and administrator
Dr. Mberira phycology practice
Windhoek, Namibia
03.2024 - 04.2024
- Assisted doctors with administrative tasks to facilitate smooth clinic operations.
- Ensured patient comfort by providing clear communication and timely service.
- Increased office productivity by managing supplies inventory effectively.
- Coordinated insurance paperwork for seamless claim processing.
- Maintained clean reception area to promote a positive clinic environment.
- Handled sensitive information discreetly, fostering trust amongst patients.
- Enhanced office efficiency by maintaining organised records and schedules.
Medical receptionist and administrator
Petwa medical practice
Windhoek , Namibia
10.2023 - 12.2023
- Ensured patient comfort by providing clear communication and timely service.
- Maintained clean reception area to promote a positive clinic environment.
- Streamlined patient check-in procedures for improved experience.
- Managed high-volume phone calls, resulting in efficient appointment setting.
- Assisted doctors with administrative tasks to facilitate smooth clinic operations.
- Enhanced office efficiency by maintaining organised records and schedules.
- Coordinated insurance paperwork for seamless claim processing.
Education
Medical reception and administration - Medical Field
Edi health institute
Windhoek 02.2023 - 07.2023
Systems administration and networks - IT field
CITI College
Windhoek 01.2014 - 12.2014
Skills
- Record keeping accuracy
- Managing supply inventory
- Medical billing familiarity
- Data entry speed
- Medical coding knowledge
- Microsoft office suite proficiency
- Computer literate
- Telephone etiquette
- Knowledge of operating systems
- PC and laptop builds
Timeline
Medical receptionist and administrator
Dr. Mberira phycology practice
03.2024 - 04.2024
Medical receptionist and administrator
Petwa medical practice
10.2023 - 12.2023
Medical reception and administration - Medical Field
Edi health institute
02.2023 - 07.2023
Systems administration and networks - IT field
CITI College
01.2014 - 12.2014
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