Summary
Overview
Work History
Education
Skills
Refferences
Timeline
CustomerServiceRepresentative

Ester Victory

Namibia

Summary

Responsible Technician with excellent troubleshooting, customer service and analytics skills coupled with more than 3 years of experience. Highly effective in complying with safety requirements evidenced by zero work loss days. Broad skills in maintenance and bench builds. Enthusiastic individual experienced in analyzing issues on service calls and finding effective solutions. Offering engaging and pleasant personality with expertise building customer relationships. Outstanding diagnostics skills.

Overview

8
8
years of professional experience

Work History

Junior IT Technician

Malala Gaming Services
06.2020 - Current

Responsible for installing windows , configuring money devices (NV9 & NV10 notes acceptor, coin acceptor WH & RM5), Installing Printers, installing touch screens and calibrating them, installing betting and bingo software in terminals and POS or cash register. Maintaining Terminals and computers with Betting and Bingo software.

Making clients quotations and Tax invoices. Overseeing that all our devices are working properly.

Electrical Apprentice

Sunrise Solar Solution cc
03.2018 - 08.2018

Doing installation of new solar systems in houses. Mounting solar panels. Wiring lights,switches and plugs so as distribution boards.

Electrical Apprentice

Electro blitz
01.2018 - 02.2018

Chasing walls, installing PVC conduits, setting up plug/sockets and light points. Pulling cables and wiring lights,plugs and switches.

Electrical Apprentice

Ohorongo Cement
09.2016 - 02.2017

Maintenance on electrical motors, transformers and generators. Take voltage reading of batteries. Repair and fix lights and sockets in the plant.

Electrical Apprentice

E-control & Panels
03.2015 - 08.2015

Wiring of small control panels, doing fault findings on panels. Wiring distribution boards.

Education

L6 Diploma - Information Technology

Triumphant College
Windhoek
11.2022

N3 Certificate - General Electrical

Institute of Mining And Technology
Tsumeb
11.2018

Skills

  • Low-Voltage Cabling
  • Technician Assistance
  • Extensive Organizational Skills
  • Power Tools and Equipment
  • Troubleshooting
  • Electric Motors
  • Product Reliability
  • Troubleshooting and Diagnostics
  • Computer Configurations
  • Equipment Troubleshooting and Repair
  • Power Supplies
  • File and Record Maintenance
  • Customer Inquiries
  • Program Support
  • Electrical Panel Wiring
  • Wiring Diagrams
  • Deadline Compliance
  • Safety Meetings
  • Technical Installations

Refferences

1. Asalia Iileka

    Manager at Malala Gaming

    Cell:081 3001695


2. Warren Guibeb

     Senior IT Technician at Malala Gaming

     Cell: 081 7123251

Timeline

Junior IT Technician

Malala Gaming Services
06.2020 - Current

Electrical Apprentice

Sunrise Solar Solution cc
03.2018 - 08.2018

Electrical Apprentice

Electro blitz
01.2018 - 02.2018

Electrical Apprentice

Ohorongo Cement
09.2016 - 02.2017

Electrical Apprentice

E-control & Panels
03.2015 - 08.2015

L6 Diploma - Information Technology

Triumphant College

N3 Certificate - General Electrical

Institute of Mining And Technology
Ester Victory