Esau Heynes
Walvisbay
Summary
Supportive and strategic Key Accounts Manager and Projects Manager with expertise in supply chain management, procurement, and marine logistics. Proven track record in managing large-scale vessel projects, leading cross-functional teams, and ensuring seamless operations in marine and offshore industries. Adept at relationship-building, vendor negotiation, and project coordination, with hands-on experience in coatings, fire detection, and technical supply solutions. Over 20 years of experience servicing global marine clients such as Tidewater Marine, Bourbon, Seacor Marine, and Boskalis.
Overview
16
16
years of professional experience
Work History
Key Accounts Manager & Projects Manager
Walvisbay Ship Chandlers / Daron Namibia
01.2023 - Current
- Oversee key client accounts, ensuring timely supply of provisions, technical items, and vessel services
- Lead procurement and logistics operations for major vessel projects, including Hermit Baron, Hermit Brilliance, and Union Warrior
- Coordinate with international suppliers to fulfill urgent technical requests, such as fire detection, safety equipment, and coatings
- Manage end-to-end project execution for vessel maintenance, including deck wood replacements, alternator overhauls, fan motor installations, and extensive paint works
- Collaborate with ship superintendents, contractors, and technical teams to align project schedules and ensure compliance with industry standards
- Develop and maintain a technical product database to streamline RFQ processing and improve response times for client quotations
- Spearhead cost negotiations with suppliers, optimizing supply chain efficiency and ensuring competitive pricing for marine consumables and parts
- Enhance customer relationships by delivering reliable, high-quality service, reinforcing Daron Namibia's reputation as a trusted marine supplier
- Conduct market research on fire suppression systems, sourcing competitive solutions for tanker vessels
Logistics and Supply Chain Manager
Acero Welding
07.2017 - Current
Supply Chain Procurement Manager
Elgin Brown & Hamer
03.2013 - 05.2016
- Applied supply chain management knowledge to provide sourcing and influence electronic mediated environments
- Monitored, analyzed and reported domestic freight and carrier management performance against set goals to ensure that costing met forecasts
- Led the implementation of effective supply chain planning systems while improving the demand, sales and operations planning processes for the distribution network including 3PL management
- Established the vision and master plan for the company's regional supply chain end-to-end structure, across planning, sourcing, production and delivery
- Formulated demand planning and generated supply chain management metrics
- Identified, selected and maintained logistic suppliers and achieved optimum costs and service qualities
- Ensured consistency in product content, quality, trade compliance and warehousing for timely delivery
- Built supplier relationships to mitigate risk and establish effective purchasing arrangements with indirect and logistics customers
- Ensured that production operations met demand requirements by determining work priorities and scheduling repairs, maintenance and the installation of machines, tools and equipment used for production
- Challenged teams to achieve high-performance within the distribution network to meet inventory targets
- Improved, standardized and documented planning and scheduling processes
- Managed the regional distribution network, including purchasing, order processing, reverse logistics, customer service, product quality, trade compliance and warehouse management
- Led change management initiatives and designed the functional area infrastructure to support demand planning and supply strategy
- Drove key performance indicators and continuous improvements throughout logistics and supplier operations
- Designed plant layouts, tooling fixtures and flowcharts of materials to meet delivery targets
- Devised and implemented short-term and long-term plans, optimizing supply chain management and improving value relating to annual expenditures
- Integrated financial and operation plans with strategic objectives to deliver improved operational and financial results to ensure customer satisfaction, profitability and working capital
- Collaborated with internal teams to improve outputs to meet demand and supply requirements, ensuring inventory integrity targets for finished goods
- Balanced demand and supply while aligning volume and mix to achieve production objectives
- Implemented standard manufacturing system procedures and process practices
- Handled production, manufacturing, purchasing, procurement, warehouse management, logistics management, import and exporting and other supply chain functions to facilitate business operations
- Negotiated contracts, policies and deadlines with suppliers and vendors
- Established inventory targets, stock level and risk mitigation targets and managed flexibility strategy to optimize inventory
- Monitored the performance of external vendor supply chains while handling internal logistics
- Deployed logistics systems and outsourced transportation to maximize efficiency, cost and benefit
- Optimized the supply chain infrastructure to reduce operating costs by 59%
- Created mechanisms to maintain an open dialogue with product and service users and key suppliers, facilitating communication and helping prioritize opportunities
- Established inventory targets, stock level and risk mitigation targets and managed flexibility strategy to optimize inventory
- Displayed exemplary negotiation skills when communicating with suppliers and vendors regarding contracts, policies and deadlines
Fleet Manager
Elgin Brown & Hamer
02.2009 - 03.2013
- Accurately analyzed the delivery cost to identify the most cost-effective method of transportation, resulting in cost savings
- Effectively negotiated contracts with transportation vendors, minimizing division costs by 19% within 12 Months
- Created and Supervised scheduling for the day-to-day transportation of 800+ transportation employees
- Conducted Quarterly employee training sessions on subjects such as transportation hazards and quality improvement through proper risk assessment
- Analyzed road traffic patterns to increase schedule efficiency, exceeding on-time delivery targets by 27%
- Identified and implemented process improvement strategies to ensure optimum delivery reliability
- Performed Monthly investigations, ensuring company compliance in Health & Safety, transport policies, legislation
- Established long-term customer relationships, increasing client retention rate by 99%
- Coordinated the maintenance and repair of all equipment to avoid disruptions
- Maintained high levels of customer satisfaction, promptly communicating emergencies, delays, and schedule changes
- Maintained workplace safety by involving employees to maximize engagement and team morale
- Ensured staff followed administrative policies and compliance regulations by closely monitoring daily operations and performing safety audits
- Supervised all facets of routine deliveries by effectively routing loads, managing drivers, and meeting DFT requirements
- Used Vehicle Tracking system and Vehicle Database to input and manage important information such as Movements, status and condition of company vehicles into company database
- Set routes for optimal deliveries, coordinated driver and staff schedules, and assigned out specific tasks
- Developed new branding initiatives, including implementing uniform fleet design to increase brand exposure
- Provided all drivers with pertinent safety materials regarding rules and regulations
- Increased regulatory compliance by monitoring vehicles to verify adherence to operational, to all Roads Authorities requirements
- Trained drivers to manage time effectively, improving overall mileage performance
- Documented equipment transfers and sales details for accurate record keeping
- Increased productivity and overall output by 87% through managing production times
- Completed projects by effectively delegating tasks and overseeing employee performance
- Positively interact with all personnel, including drivers, upper management, and shop department, which helped improve overall communication
- Inspected and repaired buses to increase longevity and finish projects
- Inspected vehicles and requested maintenance tasks are completed within specific timeframes
- Executed design concept and build requirements for several vehicles to align with job requirements
- Managed employee scheduling, payroll, and data collection to maximize project outcomes
- Reduced expenditures by overseeing equipment acquisition to attain the best value and price negotiation
- Coordinated safety meetings to educate team members on best practices to mitigate hazard opportunities
- Maintained accurate driver information, including estimated time of arrival, which became the foundation for all delivery schedules
Education
Diploma in Logistics & Supply Chain Management - Logistics & Supply Chain Management
Unisa
South Africa09.2015
Alison Certificate - Marine Engineering
Alison
Ireland01.2025
Alison Certificate - Procurement Sap 4/Hana
Alison
Ireland08.2022
Alison Certificate - Car Mechanic
Alison
Ireland08.2022
Diploma Supply Chain Management - Supply Chain management
Alison Online
Ireland04.2022
Diploma of Higher Education - Stores and Stock Control
Mast Namibia
Windhoek, Khomas02.2015
Certificate of Higher Education - Fleet & Transport Management
Constancy Business Consultancy Services
Windhoek, Khomas04.2013
Skills
- Supply chain management
- International purchasing
- Staff management
- ISO 9001-2015 standards
- Ms Office
- Ms Windows
- Pastel
- Relationship building
- Syspro proficiency
- Systems evaluation
- Compliance standards
- Logical reasoning
- Coordination
- Routing
- Problem-solving
- Schedule development
- Budget analysis
- Project management
- Supplier negotiation
- Key account management
- Analytical thinking
Project Highlights
- Hermit Baron Project, Managed fire detection system installations and technical supply chain operations. Oversaw deck wood replacements, painting works, and cleaning operations before inspections. Coordinated urgent fire-fighting equipment deliveries, ensuring compliance with safety regulations.
- Hermit Brilliance Project, Led flooring and carpet replacements in accommodation areas, including messrooms, office decks, and shower rooms. Managed overhauling of alternators, bow thrusters, and fan extractions for servicing. Worked with subcontractors and riggers to execute vessel maintenance tasks efficiently.
- Union Warrior Coatings Project, Supervised supply and application of Hempel coatings for vessel maintenance. Attended client meetings with Boskalis project superintendents, ensuring alignment with project scope. Managed daily RFQs for technical supplies, fender chains, shackles, and valves, strengthening Daron Namibia’s position as a trusted supplier.
Timeline
Key Accounts Manager & Projects Manager
Walvisbay Ship Chandlers / Daron Namibia
01.2023 - Current
Logistics and Supply Chain Manager
Acero Welding
07.2017 - Current
Supply Chain Procurement Manager
Elgin Brown & Hamer
03.2013 - 05.2016
Fleet Manager
Elgin Brown & Hamer
02.2009 - 03.2013
Diploma of Higher Education - Stores and Stock Control
Mast Namibia
Certificate of Higher Education - Fleet & Transport Management
Constancy Business Consultancy Services
Diploma in Logistics & Supply Chain Management - Logistics & Supply Chain Management
Unisa
Alison Certificate - Marine Engineering
Alison
Alison Certificate - Procurement Sap 4/Hana
Alison
Alison Certificate - Car Mechanic
Alison
Diploma Supply Chain Management - Supply Chain management
Alison Online
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