Emmanuel Iita
Windhoek
Summary
Developed strong organizational and problem-solving skills within fast-paced office environment. Excel in managing workflows, coordinating tasks, and ensuring smooth operations. Seeking to transition into new field where these transferrable skills can contribute to organizational success.
Overview
2
2
years of professional experience
1
1
Certification
Work History
IT & Digital Operations Assistant
Ascension Global
03.2024 - 11.2025
- Managed IT troubleshooting, device setups, network issues, and basic system monitoring.
- Coordinated digital operations for creative and marketing teams
- Edited high-volume video content (5–15 short-form videos daily) under tight deadlines
- Maintained data files, content libraries, and backup processes
- Supported remote teams using modern collaboration tools
- Key Achievements:
- - Improved team turnaround speed for video assets by 20% through file organization and workflow optimisation
- - Reduced repeated IT issues by documenting solutions and implementing simple SOPs
Education
Business management, operations, and basic accounting concepts
GED -
Kaplan
Windhoek, Khomas, Namibia11-2025
BBA - Business Analytics, Business Management
University of Science And Technology
Windhoek, Namibia04-2024
Skills
- Python: Libraries: pandas, Numpy,
- SQL: Software: SQLite, MySQL
- Power Bi: Tools: DAX, API, Power Query
- Excel: Tools: Pivot Table, Pivot Chart, VLOOKUP, HLOOKUP, VBA
- MS office
- Attention to detail
- Positive attitude
- Professional and friendly
- Customer support
Certification
- Python Programming – Angela Yu (Udemy) – In Progress
- Python for Data Analysis – DataCamp – In Progress
- SQL for Data Analysis – DataCamp – In Progress
- Excel for Data Analytics – DataCamp – In Progress
- Tableau/Power BI Beginner to Advanced – In Progress
- IT Support Fundamentals – Alison – Completed / In progress
Timeline
IT & Digital Operations Assistant
Ascension Global
03.2024 - 11.2025
Business management, operations, and basic accounting concepts
GED -
Kaplan
BBA - Business Analytics, Business Management
University of Science And Technology
Projects
LOAN DEFAULT RISK MODEL – NAMIBIA (PYTHON, SQL, TABLEAU) – Personal Project – Windhoek, NA Oct 2025
- Built a predictive analytics project simulating Agribank/FNB borrower behavior
- Cleaned and transformed loan dataset using Python (Pandas)
- Created risk bins and default probability categories,
- Built SQL queries to analyze borrower histories,
- Designed an interactive Tableau dashboard for risk distribution,
Tools: Python, Pandas, SQL, Tableau,
- RETAIL SALES FORECASTING FOR A NAMIBIAN SUPERMARKET CHAIN (EXCEL, POWER BI)– Virtual Client’s Project November 2025
- Modeled 12-month sales forecast to support inventory planning.
- Transformed and processed client’s data by using DAX and Excel to ensure data completeness and validity
- Cleaned unstructured POS data,
- Built PivotTables to analyze trends
- Used DAX measures for revenue KPIs,
- Built a Power BI interactive forecasting dashboard,
Tools: Excel, Power BI,
CUSTOMER SEGMENTATION FOR A MOBILE OPERATOR (PYTHON, SQL) – Personal Project – Windhoek, NA December 2025,
- Analyzed simulated MTC/TN Mobile customer usage patterns
- Performed clustering using Python, Segmented customers into value groups, Extracted customer lifetime value metrics,
- Provided data-driven recommendations for retention campaigns
Tools: Python, Pandas, SQL
ADDITIONAL INFORMATION
- Open to relocation within Namibia and internationally
- Strong interest in financial analytics, business intelligence, and public sector data work
- Available for immediate start