Emilia Wilhelm
Windhoek
Summary
Dedicated and detail-oriented procurement professional with over 10 years of experience in the pharmaceutical sector, including 4+ years in pharmaceutical procurement and 6 years as a pharmacy assistant. Skilled in public procurement processes, contract management, supplier negotiations, and regulatory compliance. Strong understanding of procurement laws, budgeting, and supply chain management. Adept at ensuring transparency, efficiency, and adherence to procurement policies.
Overview
12
12
years of professional experience
Work History
Procurement and Supply Chain Officer
Cospharm Investments T/a Mplus Distributors
Windhoek
10.2021 - Current
- Source and evaluate suppliers to ensure quality, cost-effectiveness, and reliability.
- Prepare and issue purchase orders and contracts.
- Negotiate prices, terms, and delivery schedules with vendors.
- Ensure procurement processes comply with legal and regulatory requirements.
- Oversee inventory levels to prevent shortages, or excess stock.
- Develop and implement strategies for efficient supply chain operations.
- Coordinate with internal teams to forecast demand and manage supply needs.
- Maintain strong relationships with suppliers, contractors, and service providers.
- Work closely with finance and logistics teams to ensure smooth operations.
- Ensure procurement activities follow company policies and government regulations.
- Identify risks related to supply chain disruptions and develop mitigation strategies.
- Maintain accurate procurement records and reports.
- Track key performance metrics and provide reports to management.
Telesales Representative and Dispatch Clerk Cospharm
Pharmaceuticals
Windhoek
04.2018 - 09.2021
- Make outbound calls to promote products/services and generate sales.
- Handle inbound customer inquiries and process orders efficiently.
- Build and maintain relationships with clients to encourage repeat business.
- Provide accurate product information and assist customers in making purchasing decisions.
- Process sales orders and ensure accurate data entry.
- Liaise with the warehouse and logistics teams to schedule deliveries.
- Track orders and update customers on delivery status.
- Ensure proper documentation and invoicing of dispatched goods.
- Coordinate with drivers and couriers for timely dispatch and delivery.
- Maintain sales and dispatch records.
- Provide reports on sales performance and delivery metrics.
- Monitor inventory levels and inform procurement teams when stock is low.
Community Pharmacy Assistant
MPLUS Pharmaceuticals cc
04.2013 - 02.2018
- Monitored and checked expiration dates on drugs in stock.
- Responsible for receiving, processing of invoices and credit note.
- Inventory Management
- Maintaining a good relationship with suppliers and customers.
- Submitting Medical Aid Claims weekly and helping to dispense medication
- Maintained clean and organized pharmacy shelving and work areas.
- Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts
- Followed strict confidentiality protocols to protect customers' private medical information
- Till operator
- Translate medication doses in Oshiwambo, Herero and Khoekhoegowab.
Education
Some College (No Degree) - Strategic Public And Private Procurement
University of Namibia
Windhoek04-2024
Bachelor - Marketing Management
International University of Management (IUM)
06.2022
Some College (No Degree) -
CTC Associates
01-2013
High School Diploma -
S.I. GOBS SENIOR SECONDARY SCHOOL
12.2009
Certificate in Introduction To Computer Literacy S -
Some College
01-2009
Skills
- Supply Chain Forecasting
- Telephone and Email Etiquette
- Writing and Verbal Communication
- Good Work Ethics
- Knowledge of Microsoft Office
- Relationship Building
- Regulatory compliance
- Supplier evaluation
- Customer relationship management
- Meeting management
- Confidentiality and data protection
- Database and client management systems
- Procurement management
References
Mr. Wayne Mamutse, Former Manager, +264 81 398 3420
Mrs. Natasha Sithole, Mplus Pharmaceuticals CC, Operations Manager, +264 81 203 6696
Mrs. Theresa Van Der Westhuize, Cospharm Investment, Human Capital, +264 81 294 8945
Languages
- English, Oshiwambo, Herero, Khoekhoegowab.
Timeline
Procurement and Supply Chain Officer
Cospharm Investments T/a Mplus Distributors
10.2021 - Current
Telesales Representative and Dispatch Clerk Cospharm
Pharmaceuticals
04.2018 - 09.2021
Community Pharmacy Assistant
MPLUS Pharmaceuticals cc
04.2013 - 02.2018
Bachelor - Marketing Management
International University of Management (IUM)
Some College (No Degree) -
CTC Associates
High School Diploma -
S.I. GOBS SENIOR SECONDARY SCHOOL
Certificate in Introduction To Computer Literacy S -
Some College
Some College (No Degree) - Strategic Public And Private Procurement
University of Namibia
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