Emerencia Nguarambuka
Windhoek
Summary
Highly organized administrative professional with experience in providing high quality support services to executives. Strengths include strong multitasking ability, maintaining confidentiality, and providing top-notch support to executives. Proven track record of enhancing office efficiency by taking initiative in streamlining processes and improving communication flow. Experienced in the field of corporate communications, stakeholder engagement, business process re-engineering, public speaking, media engagement and innovation.
Overview
18
18
years of professional experience
Work History
Personal Assistant
Ministry of Information & Communication Technology
Windhoek
05.2008 - Current
- Coordination of implementation of Cabinet directives.
- Manage office supplies inventory and place orders when necessary.
- Organise travel arrangements.
- Assist with special projects as needed by researching topics, organising data, summarising findings.
- Coordinate meetings between internal departments and external partners.
- Provide administrative support to the executive.
- Monitor deadlines for tasks assigned to staff members on behalf of the executive.
- Compile quarterly project execution reports highlighting key accomplishments.
- Prepare documents such as reports, presentations, agendas and correspondence.
- Perform calendar management and scheduling of appointments for the executive.
- Develop processes for efficient workflow within the departmental structure.
- Proofread documents for accuracy before submission to the executive.
- Process invoices related to business expenses incurred by the executive.
- Assist in planning and coordinating events.
- Monitoring and Evaluation of Projects.
- Facilitate smooth internal and external communication, acting as the first point of contact for the executive.
- Managed special projects, contributing to team efforts and meeting project deadlines.
- Stakeholder Engagement.
- Preparing and dispatching correspondences.
- Coordinate implementation and review of performance management system.
- Coordinate implementation of Customer Service Charter & Business Process Re-engineering.
- Implementation of electronic documents record management system.
- Administrative Functions
Project Administrator
German Development Corporation (GTZ)
07.2007 - 04.2008
- Provide administrative support to the Project Manager including scheduling meetings, taking notes.
- Maintain a database of key contacts related to the project activities.
- Develop and maintained project plans, schedules, budgets, and other documents to ensure the successful completion of projects.
- Ensure that all relevant documentation was up-to-date throughout the life cycle of each project.
- Review vendor contracts related to projects and negotiated better terms when needed.
- Organise team meetings and ensured timely delivery of deliverables from each team member.
- Collect feedback from stakeholders to improve the quality of future projects.
- Monitor project performance against established goals and objectives.
- Prepare presentations related to ongoing projects for senior management review.
- Create and distributed reports on project progress to stakeholders.
- Coordinate with internal and external teams to ensure that all tasks were completed on time.
- Interface with suppliers and vendors to coordinate services required by the project team.
Education
Masters of Business Administration - Public Sector Management
Namibia Business School
Windhoek01.2025
Post Graduate Diploma - Business Administration
Namibia Business School
Windhoek01.2020
Bachelor of Arts Degree - Psychology & Sociology
University of Namibia
Windhoek01.2005
High School Qualification -
Swakopmund Secondary School
01.1999
Skills
- Project management
- Stakeholder engagement
- Data analysis
- Report writing
- Communication skills
- Team collaboration
- Budgeting skills
- Multitasking and organization
- Excellent communication skills
- Strong interpersonal skills
- Advanced computer skills
Physical Address
Erf 1302, Delta St., Windhoek, Khomasdal
Personal Information
- Date of Birth: 06/14/81
- Gender: Female
- Driving License: code b
References
- Mr. Ziegie Willemse, Deputy Director: General Services, Ministry of Information and Communication Technology, (061) 2832342, +264 811 245667, Ziegie.Willemse@mict.gov.na
- Ms. Linda Aipinge-Nakale, Director: ICT Development, Ministry of Information and Communication Technology, (061) 2832076, +264 811 424247, Linda.Aipinge@mict.gov.na
- Mr. Mbeuta Ua-Ndjarakana, Former Executive Director (Supervisor), +264 81 127 8171, kavi2018@gmail.com
Capacity Building And Skills Development
- Training on the Public Procurement Act, Act nr 15 of 2015, August 2022, NUST/NIPAM/UNAM Consortuim
- Mandela Washington Fellows’ Young African Leadership Programme, 2017, University of Wisconsin, Madison, Wisconsin, United States of America
- Public Relations Writing Course, 2009, Public Relations Institute of Southern Africa (PRISA), 08/31/09 - 09/04/09, Namibia
- Public Relations Practice Course, 2011, Public Relations Institute of Southern Africa (PRISA), 08/31/11 - 09/04/11, Namibia
- Seminar for Press Officials and Journalists in Developing Countries, 2009, 11/24/09 - 12/08/09, Beijing, China
- Protocol, Diplomacy & International Relations Training, 2014, 07/14/14 - 07/17/14, Ministry of Foreign Affairs & Truelead Training Institute, Namibia
- Administrative Assistant Conference, 2014, 03/17/14 - 03/21/14, High Pro-skills Training Institute, Johannesburg
Leadership Experience
- Led organising committees for Ministerial ICT meetings/foras and engagements.
- Chaired committee meetings (Wellness, Customer Service Charter, Innovation and Strategy)
- Coordinated institutionalization of the Government Communication Strategy.
- Serve on the Ministerial Branding Committee.
- Coordinate the function of the Public Relations Officer.
- Supervise staff in sub-division.
- Allocating and Coordinating tasks
- Coordinate Performance Management System.
- Provide Strategic Business support to the executive.
- Oversee the implementation of Ministerial brand and image policy.
- Review and edit all policy documents for presentation to executive.
Timeline
Personal Assistant
Ministry of Information & Communication Technology
05.2008 - Current
Project Administrator
German Development Corporation (GTZ)
07.2007 - 04.2008
Masters of Business Administration - Public Sector Management
Namibia Business School
Post Graduate Diploma - Business Administration
Namibia Business School
Bachelor of Arts Degree - Psychology & Sociology
University of Namibia
High School Qualification -
Swakopmund Secondary School
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