Summary
Overview
Work History
Education
Skills
Languages
experiences
Volunteering
Timeline
Waitress
Elne Brand

Elne Brand

Swakopmund,Erongo

Summary


Dedicated and service-oriented waiter with a passion for delivering exceptional dining experiences, I am thrilled to apply my extensive waitressing expertise to contribute to the unique atmosphere and guest satisfaction at your esteemed lodge. With a proven track record of providing top-notch customer service and attention to detail, I am confident in my ability to cater to the diverse needs of lodge patrons. My strong communication skills, ability to remain composed under pressure, and adeptness in anticipating guest preferences make me a valuable asset in ensuring seamless dining operations. I am eager to bring my enthusiasm and professionalism to your lodge, creating memorable moments for guests while upholding the lodge's reputation for excellence.

Overview

2
2
years of professional experience
12
12
years of post-secondary education

Work History

Waitress

Restaurant Altstadt
Swakopmund, Erongo
2023.04 - Current
  • Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
  • Provided friendly, courteous service, maximizing positive customer satisfaction ratings.
  • Created a friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability.
  • Kept guest tables neat and tidy by regularly clearing away dirty dishes and used glasses and wiping down surfaces.
  • Regularly communicated with kitchen and bar staff to maintain smooth front-of-house operations, minimizing potential service delays.
  • Arranged tables and set up linens and silverware in preparation for guests.
  • Warmly greeted guests upon arrival to create welcoming atmosphere.
  • Assisted waiters during big events and functions to preserve smooth workflow.

Babysitter

The Saayman's
Swakopmund, Erongo
2021.12 - 2023.02
  • Enforced rules and managed behavior through appropriate discipline.
  • Prepared healthy snacks and meals according to individual needs, promoting positive nutrition and well-being.
  • Ensured children were put to bed promptly after bath and bottle, to exact times specified by parents.
  • Established lasting, professional connections with families and children by encouraging open, honest communication.
  • Cared for children and completed associated household tasks with professionalism and efficiency.

Hair Salon Assistant

Ilana's hair gallery
Swakopmund, Erongo
2021.11 - 2021.12
  • Implemented creative Instagram campaigns, resulting in significant customer base growth.
  • Supported delivery of cuts, colors, and blow-outs.
  • Effectively promoted additional services, products, and treatments to generate additional revenue.
  • Carried out regular sweeping and mopping to maintain immaculate salon cleanliness.
  • Ensured customers were greeted warmly, providing attentive care to enhance salon experiences.
  • Stocked hair products and equipment with excellent merchandising techniques.
  • Checked on customers throughout long appointments, maintaining continued comfort and contentment.
  • Provided regular refreshments and snacks for continued customer satisfaction.

Education

AS-Levels - High School

Horizon College
Namibia
2011.01 - 2023.05

Skills

  • Outstanding customer service
  • Efficient under pressure
  • Efficient payment processing
  • Enthusiastic communicator
  • Table check-ins
  • Effective sales techniques
  • Extensive beer knowledge

Languages

English
Fluent
Afrikaans
Native
German
Intermediate

experiences


Miss Teen Namibia 2022

I am a former Miss Teen Namibia pageant contestant, achieving a place among the esteemed top 12 finalists. Beyond the glitz and glamour, I wholeheartedly engaged in a campaign to support Dagbreek, a school for disabled children, where I successfully raised R7500 through impactful fundraisers hosted at various schools. This experience profoundly shaped my character, teaching me invaluable lessons in collaboration, empathy, and public speaking.

Navigating diverse backgrounds and personalities during the fundraising process enriched my ability to work harmoniously with people from all walks of life. As a result, my communication skills have flourished, enabling me to effectively connect with others and advocate passionately for meaningful causes.

The campaign's success not only brought essential resources to Dagbreek ,but also instilled in me a sense of purpose and commitment to making a positive impact on the lives of others. I am eager to harness these qualities and experiences in contributing to new endeavors, where I can further utilize my skills and genuine passion for creating a difference in the world.

Volunteering

Volunteering with ERHA

My volunteering trip with ERHA left an indelible mark on my character and instilled a deep appreciation for wildlife conservation and community engagement. Serving to conserve Namibia's free-roaming desert elephants and foster harmonious coexistence with local communities, this experience has equipped me with invaluable skills and perspectives that directly align with the lodge's commitment to environmental sustainability and community well-being.

During my time with ERHA, I actively participated in initiatives aimed at promoting responsible tourism, educating visitors about wildlife protection, and supporting local livelihoods. This hands-on involvement honed my ability to engage guests with compelling narratives, fostering a deeper understanding and appreciation for the lodge's conservation efforts.

Furthermore, the experience nurtured my adaptability, resilience, and problem-solving acumen, as I navigated diverse challenges in the remote wilderness. As a result, I am eager to bring this unique blend of passion, knowledge, and skills to contribute meaningfully to the lodge's mission, creating unforgettable experiences that honor nature, wildlife, and the surrounding communities.

Timeline

Waitress

Restaurant Altstadt
2023.04 - Current

Babysitter

The Saayman's
2021.12 - 2023.02

Hair Salon Assistant

Ilana's hair gallery
2021.11 - 2021.12

AS-Levels - High School

Horizon College
2011.01 - 2023.05
Elne Brand