Elize Maureen Krohne

• Ensure company policies and procedures are adhered to for maintaining effective Risk Management:

Applicable areas

Losses due to error

MAS report outcome on Branch Assessment

Near Loss events

Cashier Shortages

Daily Balancing

Cash Control

Fraud & Forgeries

Data Quality

FIA

Card and Pin ControlsCheque Book Control

Engraved Forms control

Duty of Care regarding procedures

• Handled incoming calls and queries, improving customer satisfaction levels.
• Improved office efficiency by implementing streamlined administrative processes.

Applicable areas

1. Checking of daily reports

2. Checking of new accounts

3. Checking of daily client instructions and requests

4. Checking Teller transactions

5. Cash control of Tellers and Vault

6.Branch filing system

• Developed positive customer relationships for enhanced business reputation.
• Maintained detailed records to ensure accuracy and compliance with regulations.
• Monitored inventory of Branch and Office equipment
• Handled sensitive information confidentially-maintained trust within the workplace.
• Provided support to branch management, enhancing operational workflow.
• Hire candidates and effectively led staff to maximize productivity and eliminate process lags.
• Uphold a professional and ethical behaviour at all times. Live the Values, Norms and Behaviors as per The Capricorn Way.

Ensure that our working environment, signage and brand is maintained professionally

• Management of Operational Expenses