Dr Tomica Tehetena Zarou
Windhoek
Summary
Dr. Zarou is a Medical Practitioner with experience in the Namibian public healthcare system, particularly in pediatrics. She has provided critical care and inpatient Paediatric services within the state hospitals in Windhoek and has developed a deep understanding of the challenges faced in resource-limited settings.
She is a Certified Professional in Healthcare Quality (CPHQ – NAHQ) with a strong focus on improving health outcomes through well-structured quality improvement programmes. Dr. Zarou is dedicated to advancing affordable, accessible, and equitable healthcare, and is passionate about building systems that prioritise dignity, safety, and people-centered care. Through her combined clinical expertise, teaching contributions, and quality improvement leadership, she remains committed to supporting the strengthening of health systems at all levels.
Children remain her absolute passion.
Overview
2026
2026
years of professional experience
Work History
Certified Professional in Health Care Quality
Visionary Health Care Consultancy Services-co Founder
05.2025 - Current
- Equipped to lead QI initiatives, enhance patient safety, interpret healthcare data, and contribute to system-wide performance improvement
Practice Manager
Mawiba Maternity & Gynaecology Clinic
01.2013 - Current
- Ensured all administrative and accounting aspects required to run a private practice were implemented and adhered to
- Performed payroll duties and made appropriate returns to
Receiver of revenue - Participated in interviewing, hiring and orientation of new
staff, to meet practice needs. - Monitored and evaluated performance of practice
- Risk management
General Practitioner /telemedicine
Private Practice /On Call
2019 - Current
- Provision of Face to face and telephonic Medical consultations
Medical Officer /General Practitioner
Ministry of Health and Social Services
08.2021 - 07.2023
- -Clinical Management of Patients in the COVID Respiratory unit, and Paediatric general Wards. (Intermediate Hospital
Katutura) - Clinical Management of Patients in COVID ICU, Paediatric ICU & Neonatal ICU (Windhoek Central Hospital)
Medical Officer/General Practitioner
Private Practice -
01.2020 - 08.2021
- Medical Managment of patients in the outpatient setting
Lecturer Dept of Paediatrics- Volunteer
UNAM School of Medicine
12.2012 - 11.2013
- Assisted with giving lectures to third year medical students as requested
- Ran tutorials with third year medical students
- Assisted with clinical exams for third year medical students
Lecturer
Tulipohamba Training and Assessment Institute
12.2012 - 11.2013
- Delivered lectures across Three subjects.; Anatomy, Physiology and Phlebotomy
- Designed exams, assessments and course content, including
lecture material and writing assignments.
Medical Officer
CDC/Ministry of Health and Social Services -
04.2006 - 02.2011
- Pioneered setting up of the Katutura Health Center HIV Clinic
- Led and Participated in Quality improvement projects in the HIV setting
- Provision of medical care to patients in inpatient and
Outpatient setting in the Erongo and Khomas regions region - Administered HIV medication in line with treatment plans.
Career Pause -
Dedicated Period Supporting Family Responsibilities
2000 - 03.2006
Medical Officer
Mekelle Hospital , MOH
1984 - 1999
- Clinical medicine - inpatient and out patient care and
- Public health roles including leadership of Mekelle Health Centre and
- HIV/AIDS coordinator for Mekelle region
Education
Quality in Health Care
Certificate-Certified Professional In Health Care Quality
National Association Of Health Care Quality (NAHQ)01-2025
Diploma - General Paediatrics
Diploma in Child Health (DCH)
Royal College Of Physicians Ireland (RCPI)12-2021
Master of Science - Paediatrics
Emergency Medicine
University Of Edinburgh 11-2016
M.D. - General Medicine
Doctor of Medicine
Addis Ababa University 07-1984
Skills
- Dedicated to strengthening service delivery, patient safety, and equitable care across all levels of the health system
- Equipped to run and participate in QI projects, including process analysis, identification of system gaps, and implementation of improvement strategies
- Excellent written and verbal communication, able to convey complex information clearly to clinical teams, leadership, and stakeholders
- Consistently promotes dignity, empathy, an respect in all patient interactions and clinical environments
- Digital & Technical Proficiency: Skilled in Microsoft Word, Excel, PowerPoint, Blackboard Learn, Canvas, and telemedicine platforms
- Able to build rapport with colleagues, facilitate multidisciplinary teamwork, and support coordinated improvement efforts
- Experienced in planning and organising course materials, lectures, assignments, and assessments to meet learning objectives
Languages
English
Full Professional
Timeline
Certified Professional in Health Care Quality
Visionary Health Care Consultancy Services-co Founder
05.2025 - Current
Medical Officer /General Practitioner
Ministry of Health and Social Services
08.2021 - 07.2023
Medical Officer/General Practitioner
Private Practice -
01.2020 - 08.2021
Practice Manager
Mawiba Maternity & Gynaecology Clinic
01.2013 - Current
Lecturer Dept of Paediatrics- Volunteer
UNAM School of Medicine
12.2012 - 11.2013
Lecturer
Tulipohamba Training and Assessment Institute
12.2012 - 11.2013
Medical Officer
CDC/Ministry of Health and Social Services -
04.2006 - 02.2011
General Practitioner /telemedicine
Private Practice /On Call
2019 - Current
Career Pause -
Dedicated Period Supporting Family Responsibilities
2000 - 03.2006
Medical Officer
Mekelle Hospital , MOH
1984 - 1999
Quality in Health Care
Certificate-Certified Professional In Health Care Quality
Diploma - General Paediatrics
Diploma in Child Health (DCH)
Master of Science - Paediatrics
Emergency Medicine
M.D. - General Medicine
Doctor of Medicine