Donovan Roberto Beukes
Rehoboth, Namibia
Summary
Effective at keeping customer loans in line with bank and legal guidelines through systematic assessments of property values and borrower histories. Dedicated to optimizing bank portfolios by balancing risk with profitability.
Overview
18
18
years of professional experience
Work History
Senior Credit Officer
Bank Windhoek
03.2006 - Current
- Improved credit risk management by implementing effective strategies and policies to minimize financial losses.
- Conducted comprehensive credit assessments for complex loan applications, ensuring sound decision-making and adherence to regulations.
- Maximized revenue growth by identifying opportunities to increase lending while maintaining strict risk controls.
- Enhanced portfolio quality by developing robust underwriting guidelines and monitoring systems for early detection of potential risks.
Relationship Support Officer
Bank Windhoek
03.2016 - 04.2018
- Improved customer satisfaction by addressing and resolving support issues promptly and professionally.
- Streamlined workflows for enhanced efficiency by identifying and implementing process improvements.
- Reduced resolution time with thorough problem analysis and timely escalation to appropriate departments.
- Enhanced team productivity, providing guidance and assistance to junior Support Officers when needed.
Collateral Officer
Bank Windhoek
03.2014 - 03.2016
- Improved overall department efficiency by streamlining processes and implementing new policies.
- Enhanced communication between team members by organizing regular meetings and fostering open dialogue.
- Increased employee satisfaction with constructive performance evaluations and targeted feedback.
- Boosted team morale through recognition programs, resulting in higher productivity levels.
Sales Admin Support Officer
Bank Windhoek
04.2012 - 02.2014
- Improved customer satisfaction by addressing and resolving support issues promptly and professionally.
- Streamlined workflows for enhanced efficiency by identifying and implementing process improvements.
- Reduced resolution time with thorough problem analysis and timely escalation to appropriate departments.
- Enhanced team productivity, providing guidance and assistance to junior Support Officers when needed.
Teller
Bank Windhoek
03.2006 - 02.2012
- Improved customer satisfaction by providing efficient and accurate transaction processing.
- Enhanced branch security through vigilant monitoring of suspicious activities and timely reporting to supervisors.
- Streamlined teller operations by maintaining organized workspaces and adhering to policies and procedures.
- Assisted customers with account inquiries, resolving issues promptly and professionally.
Education
High School Diploma -
Dr Lemmer High
Rehoboth, NamibiaSkills
- Risk Mitigation Strategies
- Market Trend Analysis
- Cash Flow Analysis
- Portfolio Management
- Relationship Management
- Debt Restructuring
- Analytical Thinking
- Team Leadership
- Borrower Due Diligence
- Problem Loan Resolution
Timeline
Relationship Support Officer
Bank Windhoek
03.2016 - 04.2018
Collateral Officer
Bank Windhoek
03.2014 - 03.2016
Sales Admin Support Officer
Bank Windhoek
04.2012 - 02.2014
Senior Credit Officer
Bank Windhoek
03.2006 - Current
Teller
Bank Windhoek
03.2006 - 02.2012
High School Diploma -
Dr Lemmer High
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