Didalelwa Festus Kashala
Tsumeb
Overview
15
15
years of professional experience
1
1
Certification
Work History
Acting Warehouse Supervisor
DundeepreciousMetal Tsumeb
04.2011 - Current
- Supervised warehouse operations by managing employees during shifts.
- Supervised shipping and handling operations.
- Maintained high levels of accuracy in daily operations.
- Completed daily operations on time and maintained high standards of accuracy.
- Oversaw daily operations and shipping and handling processes.
- Operated warehouse material handling equipment correctly to move loads.
- Monitored employee performance and offered mentoring and leadership to improve any deficiencies.
- Oversaw inventory control levels and verified compliance with storage and organization processes.
- Recorded information, shortages, and discrepancies to keep records current and accurate.
- Monitored adherence to safety protocols and company policies by staying attentive to details.
- Used warehouse management software to reconcile daily inventory.
- Performed troubleshooting to resolve issues with equipment, devices and products.
- Promoted diligence and culture of safety for drivers and warehouse operations.
- Supported production workers in meeting goals without compromising safety and compliance.
- Kept detailed records of inventories and merchandise inventory transactions.
- Managed merchandise inventory transactions.
- Started up and shut down processing equipment.
- Revised and developed procedures to reduce risk and achieve compliance.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
- Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
- Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
- Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
- Coordinated with vendors to verify timely delivery of materials and supplies, avoiding delays.
- Developed and implemented policy and procedure updates to improve workflow and productivity.
- Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Improved delivery plans with strong scheduling knowledge, organizational skills, and route development expertise.
- Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
- Boosted warehouse operations performance by overseeing dispatching and setting optimal employee schedules.
- Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
- Developed safety programs to protect workers and reduce injuries.
- Developed comprehensive staff training program to improve employee performance and morale.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Inspected work areas to keep free of hazards and maintain proper function of safety equipment.
- Trained new team members on proper and safe use of tools and equipment.
- Assigned tasks to team members to complete within designated time frames.
- Supervised team of helpers, laborers and material movers to efficiently complete tasks.
- Met or exceeded production goals and objectives by following strict procedures.
- Enforced team adherence to safety regulations and protocols.
- Monitored progress of tasks to provide feedback for improvement.
- Developed and implemented strategies to improve team productivity and efficiency.
- Handled day-to-day shipping and receiving overseeing more than Number packages per day.
- Evaluated team performance and provided feedback on areas requiring improvement.
- Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
- Determined staffing needs, developing schedules to staff all shifts.
- Led improvement initiatives to advance operational efficiencies and increase revenue.
- Scheduled shifts and shift changes to accommodate workload and customer needs.
- Divided and categorized cargo received and redirected shipments in response to customer requests.
- Maintained accurate records of team attendance and documented disciplinary actions.
- Monitored production levels and implemented measures to increase output.
- Developed standard operating procedures for team to follow and maintained records of activities.
- Resolved conflicts between team members and addressed complaints or grievances.
Computer Technician
DundeepreciousMetalTsumeb
04.2009 - 05.2011
- Performed troubleshooting to correct computer hardware and software malfunctions.
- Performed installation, maintenance and repair for complex internal computer hardware and various software applications.
- Recommended new and replacement hardware and software purchases.
- Refurbished PC systems and peripherals such as monitors, networking equipment, printers, and more.
- Linked computers to network and peripheral equipment.
- Tested and installed motherboards, processors, and graphics cards on desktops and laptops for corporate staff.
- Used diagnostic tools to identify hardware failures and replace non-functional components.
- Explained technical information in clear terms to non-technical individuals to promote better understanding.
- Recovered critical information from data back ups to restore functionality.
- Set up and maintained user accounts and client access.
- Completed routine and complex software installations, assisting users of various levels of computer sophistication in operation of new and existing software.
- Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Explained technical information in clear terms to promote better understanding for non-technical users.
- Served as backup for staff members, responding to system failure and maintenance emergencies.
- Followed detailed operational process and procedures to appropriately analyze, escalate and assist in remediation of information security incidents.
- Executed technology implementation projects with minimal downtimes and business disruptions.
- Implemented internal quality standards to secure electronic records integrity.
- Updated and replaced outdated drivers and software for computers and office machines.
- Replaced defective components and parts on malfunctioning computers and office machines.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Assisted customers with technical support inquiries.
- Restored data on computers and office machines.
- Diagnosed and resolved malfunctions in computers, office machines and automated teller machines.
- Explained diagnostic findings to customers and outlined repair or service options.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Generated reports for customer service issues and repair records.
- Trained customer employees and managers on machine use and maintenance.
- Efficiently troubleshot and repaired Type equipment to cut company costs and maximize productivity.
- Documented changes and actions in computer-based tracking system.
- Inspected and tested faulty circuit boards and microprocessors.
- Evaluated systems according to predetermined checklist and noted issues.
- Demonstrated increased knowledge of company products and equipment.
- Serviced Type equipment for expedient repair and minimal downtime.
- Performed maintenance duties and safely handled chemicals and solutions.
- Streamlined Type repair processes to minimize day-to-day downtime and increase overall productivity.
- Facilitated maintenance team training procedures to align with company standards.
- Installed and maintained automated teller machines in retail stores.
- Developed detailed maintenance schedules for Type equipment to maximize equipment lifetimes.
Education
Diploma - Warehouse Management
Alison
Online08.2023
Diploma - Supply Chain Management
Alison
Online08.2023
Certificate - Supply Chain Management
IBM
RSA01.2019
Certificate - Forecasting & Planning Skill
Bizzco
RSA08.2017
Skills
- Materials Movement
- Staff Management
- Order Pulling
- Employee Motivation
- Loading and Unloading
- Product Availability
- System Updates
- Material Handling
- Shipping and Receiving
- Order Picking and Processing
- Loss Prevention Strategies
- OSHA Regulations
- Quality Control
- Stock Audits
- Inventory Replenishment
- Corrective Actions
- Assembly and Production
- Disciplinary Action
- Team Meetings
- Workplace Monitoring
- Productivity Benchmarks
- Stock Counts
- Workforce Efficiency
- Forklift Operation
- Hydraulic Jacks
- Current Good Manufacturing Practices (CGMP)
- Distribution Troubleshooting
- Order Facilitation
- Project Requirements
- Spreadsheet Tracking
- Continuous Improvement Strategies
- Personnel Recruitment
- Reading Comprehension
- Reporting Requirements
- Microsoft Access
- Employee Morale Building
- Key Performance Indicators (KPIs)
- Performance Improvement
- Pick Planning
- Order Picking Supervision
- Job Assignments
- Report Preparation
- Client Relationships
- Warehouse Organization
- Quality Assurance
- Staff Training
- Warehouse Safety
- Quality Improvement Leadership
- Detailed Instruction
- Policy Enforcement
- Operational Reporting
- Equipment Efficiency
- Equipment Functionality
- Word Processing
- Focus Group
- Community Organization
- Predictive and Preventive Maintenance
- Communications Management
- Product Placement
- Forensic Science
- Effective Prioritization
- Phone and Email Communication
- Expense Reduction
- Continuous Quality Improvement (CQI)
- Design Specifications
- Tire Dismounting
- Unit Forecasting
- Processing Overstock
- Visual Displays
- Database Management System Software
- General Housekeeping
- Compliance Requirements
- Distributed Computing
- Basic Mathematical Calculations
- Material Handling and Moving
- Records Accuracy
- Freight Inspection
- Claim Submission
- Production Coordination
- ERP and SAP
- Chemical Coatings
- Office Supplies and Inventory
- Recording Violations
- Business Planning and Control System (BPCS)
- Logistics
Websites
Accomplishments
- Collaborated with team of Number in the development of Project name.
- Resolved product issue through consumer testing.
- Achieved Result by introducing Software for Type tasks.
- Achieved Result by completing Task with accuracy and efficiency.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Documented and resolved Issue which led to Results.
- Supervised team of Number staff members.
- Achieved Result through effectively helping with Task.
Affiliations
- National Association of Social Workers
Certification
- Certified Job Title, Company Name - Timeframe
- Area of certification, Company Name - Timeframe
- Area of expertise License - Timeframe
- Area of certification Training - Timeframe
- Licensed Job Title - Timeframe
Languages
Afrikaans
Bilingual or Proficient (C2)
English
Upper intermediate (B2)
Oshiwambo
Bilingual or Proficient (C2)
Herero
Upper intermediate (B2)
Timeline
Acting Warehouse Supervisor
DundeepreciousMetal Tsumeb
04.2011 - Current
Computer Technician
DundeepreciousMetalTsumeb
04.2009 - 05.2011
Diploma - Warehouse Management
Alison
Diploma - Supply Chain Management
Alison
Certificate - Supply Chain Management
IBM
Certificate - Forecasting & Planning Skill
Bizzco
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