Desmond Celliers
Swakopmund
Summary
Dynamic Senior Pest Control Officer with extensive experience at Rentokil, recognized for exceptional customer service and problem-solving skills. Expert in pest identification and pesticide application, consistently exceeding customer satisfaction through effective treatment planning and regulatory compliance. Proven ability to enhance team productivity while delivering tailored pest control solutions.
Overview
34
34
years of professional experience
Work History
Senior Pest Control Officer
Bidvest/Steiner
Walvis Bay, Namibia
10.2024 - 03.2025
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Maintained accurate records of treatments applied, pests encountered, and customer interactions for regulatory compliance.
- Provided advice on ways to prevent pest problems in homes and businesses.
- Inspected buildings and facilities to determine appropriate pest control measures.
- Worked closely with homeowners, business owners and property managers to provide effective solutions for their needs.
- Worked independently to manage daily schedules and route planning efficiently.
- Followed local, state, and federal regulations regarding the safe handling and application of pesticides.
Senior Pest Control Officer
Rentokil
Windhoek, Namibia
04.2018 - 05.2022
- Applied a range of insecticides, pesticides, baits, dusts and other treatments as required to eliminate pests.
- Recognized by management for providing exceptional customer service.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Worked effectively in team environments to make the workplace more productive.
Cargo Manager
Bay Air Aviation
Windhoek, Namibia
01.2012 - 04.2018
- Computed aircraft's gravity to determine allowed quantity and orientation of cargo allowed.
- Implemented security measures designed to prevent theft or loss of goods during transit or storage periods.
- Coordinated returns between origin and interim transportation departments.
- Maintained safe takeoffs, landings and aircraft operations by directing accurate cargo loading, including placement in relation to aircraft capacity.
- Inspected cargo for accuracy of documentation and weight requirements.
- Staged aircraft cargo to direct ground crew to unload and load baggage.
- Analyzed current operational processes and identified areas for improvement in order to optimize efficiency.
Warehouse Manager
Cargo Warehouse
Windhoek, Namibia
01.2007 - 12.2011
- Managed day-to-day logistics operations, monitoring incoming deliveries and overseeing personnel tasks.
- Analyzed various aspects of corporate logistics to determine most cost-effective or efficient means of transporting products.
- Communicated regularly with other departments regarding supply chain activities.
- Ensured that all orders were accurately fulfilled in a timely manner.
- Coordinated and monitored the receipt, storage, and dispatch of goods within the warehouse.
- Operated forklifts to fill or empty overhead spaces.
- Maintained up-to-date knowledge of safety regulations and ensured compliance with them at all times.
Clearing Agent
Transworld Cargo
Windhoek, Namibia
01.2000 - 12.2006
- Advised clients on packaging and labeling requirements for international shipments.
- Ensured compliance with all federal, state, local laws pertaining to customs regulations.
- Developed and maintained strong relationships with government officials and business partners.
- Prepared and submitted all necessary documentation for cargo clearance.
- Determined shipping methods and prepared bills of lading, invoices and other shipping documents.
- Coordinated customs clearance processes for import and export shipments.
- Calculated and processed duties and taxes on behalf of clients.
- Estimated freight and postal rates to track shipment costs and weights.
- Checked import and export documentation to determine cargo contents.
- Provided consultancy services on customs regulations and import and export procedures.
- Prepared, reviewed, and submitted documentation to ensure compliance with all applicable laws and regulations.
Clearing Agent
Cross Country Airfreight
Windhoek, Namibia
01.1991 - 12.1999
- Ensured compliance with all federal, state, local laws pertaining to customs regulations.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Maintained updated knowledge through continuing education and advanced training.
- Worked effectively in team environments to make the workplace more productive.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
Education
High School Diploma -
Academia High School
Windhoek11-1990
Skills
- Pest identification
- Pesticide application
- Regulatory compliance
- Record keeping
- Customer service
- Route planning
- Problem solving
- Inspection techniques
- Treatment planning
- Technical communication
- Inventory management
- Cargo handling
- Supply chain management
- Operational efficiency
- Communication skills
- Customer relationship management
- Attention to detail
- Warehouse management
- Logistics coordination
- Shipping coordination
- Logistics functions
- Documentation management
- Transportation planning
- Distribution management
- Materials handling
Timeline
Senior Pest Control Officer
Bidvest/Steiner
10.2024 - 03.2025
Senior Pest Control Officer
Rentokil
04.2018 - 05.2022
Cargo Manager
Bay Air Aviation
01.2012 - 04.2018
Warehouse Manager
Cargo Warehouse
01.2007 - 12.2011
Clearing Agent
Transworld Cargo
01.2000 - 12.2006
Clearing Agent
Cross Country Airfreight
01.1991 - 12.1999
High School Diploma -
Academia High School
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