David Angula
Rocky Crest,Namibia
Summary
A highly dedicated and goal-focused Technical Enthusiast with extensive expertise in telecommunications and ICT infrastructure. Proven ability to lead multidisciplinary teams and manage complex projects successfully. Committed to fostering innovation and driving digital transformation for enhanced operational efficiency. Brings a disciplined, hands-on approach to managing complex projects and technical teams.
Overview
16
16
years of professional experience
1
1
Certification
Work history
Technical Director
UNIFY Communications
Windhoek, Namibia
2021.01 - 2026.02
- Influence technology strategies and decisions with a high-level of expertise and knowledge
- Develop strategic plans to drive business growth.
- Ensure compliance with industry best practices in all tech operations.
- Champion implementation of new systems to optimize productivity.
- Orchestrate partnership with vendors and contractors to ensure project success.
- Influence organizational change through strategic tech leadership.
- Execute technical troubleshooting protocols during critical system errors, restoring normal functions swiftly.
- Facilitate seamless transition to digital platforms for improved scalability.
- Conduct risk assessment activities, mitigating potential technical issues.
- Secure operational efficiency by implementing robust processes.
- Advocate for digital transformation, leading to increased adaptability.
- Foster a culture of technological excellence for competitive advantage.
- Spearhead innovation initiatives, accelerating technological advancements.
- Deliver high-quality solutions by leveraging cutting-edge technologies.
- Direct IT infrastructure upgrades, enhancing performance capabilities.
- Streamline operations with effective use of technology resources.
- Solution design and team management, monitoring work to maintain continued progress towards targets and deadlines.
- Guide technical teams to execute to highest standards and deliver on time.
- Develop technical documentation and resources to support learning and development.
- Participate in implementation of organizational goals and strategic planning.
- Collaborate with multidisciplinary teams to develop creative, customer-focused solutions.
IT Admin, Network & Telecommunication Technician
OmniTel Namibia
Windhoek, Namibia
2012.01 - 2021.01
- Installation, Service, Repair of Fujitsu Siemens IT equipment (servers & computers)
- Setup and maintain Microsoft Windows Servers.
- Liaise with vendors and other IT personnel for problem resolution
- VMware ESXi installation & service
- Provide technical support to fellow technicians/team members
- Diagnose/Troubleshoot computer hardware & software problems
- Installing, Administering and troubleshooting network switches
- Install & Troubleshoot CAT 5 & CAT 6 network cabling
- Diagnose/Troubleshoot Network hardware (ADSL, 4G etc.)
- Advanced Voice over IP (VoIP) configurations
- Installing and troubleshooting routers and WiFi Access Points
- Commissioning Trunk lines (Analog, ISDN BRI, ISDN PRI, VoIP/SIP Trunks) onto PABX systems and troubleshooting
- PABX installations and Maintenance
Telecommunication Technician (on-the-job Training)
OmniTel Namibia
Windhoek, Namibia
2010.01 - 2012.01
- Installing, configuring, testing, and maintaining operating systems, application software.
- Participate in the planning/design of IT infrastructure.
- Helpdesk duties (assisting clients telephonically, logging trouble tickets in database and allocating to technicians)
- Remote Maintenance
- Telephone Management System (TMS) installations and fault troubleshooting
- PABX floor cabling design for new installations
- Cabling and Reticulation
- HiPath 3000 PABX Programming, Installations, Fault Finding and troubleshooting.
- Cell Routers (least cost routing) Programming, Installations, and fault finding
- IP telephony & AP1120 on HiPath 3000 Communication Servers
Education
Bachelor of Science - Business Information Systems
International University of Management
Namibia 2018.01 -
Microsoft Certified Solutions Associate (MCSA) Server 2012 -
Namibia University of Science and Technology (NUST) CED
Namibia 2016.01 - 2016.01
Microsoft Certified Professional (MCP) -
Namibia University of Science and Technology (NUST) CED
2016.01 - 2016.01
Cisco Routing and Switching -
University of Namibia (Cisco Academy)
Namibia 2014.01 - 2014.01
MCITP - Diploma - IT Server Administration
The Institute of Information Technology (IIT)
Namibia 2013.01 - 2013.01
Diploma - Hardware and Network Support Technician (N+)
The Institute of Information Technology (IIT)
Namibia 2012.01 - 2012.01
Certificate - Hardware and Software Technician (A+)
The Institute of Information Technology (IIT)
Namibia 2011.01 - 2011.01
Technician Diploma - Engineering (Electrical)
Monitronic Success College
2009.01 - 2009.01
Technician Certificate - Engineering (Electrical)
Monitronic Success College
2008.01 - 2008.01
Skills
- Advanced PABX Solutions (VoIP & TDM)
- Call Centre design and implementation
- Network Infrastructure Design and implementation
- Advanced Structured Cabling Solutions
- System Virtualization
- Technical spearheading
- Project management
- Technical Team leadership
- Risk assessment
Others:
- Innovative
- Critical thinking
- Good communication skills
REFERENCES
- Richard, Eichab, Systems Engineer, +264 274 4912, Candor Technologies
- Bushy, Mangate, Managing Director, +26481 242 5031, Bushy Telecommunication
- Elia, Elago, NOC Engineer, +26485 560 1863, Telecom Namibia
HOBBIES & INTERESTS
Listening to music and playing keyboard, Cycling, Computing and surfing the internet for new technological developments/innovation, Gaining new skills by interacting with new people
Languages
English
Fluent
Afrikaans
Elementary
German
Beginner
Affiliations
- Graphic design, Video composition & editing
- Cycling
- Playing various music instruments
Certification
Molex Certified
MEGANet Certified
Yeastar Certified Technician
Yeastar Certified Routing Specialist
Yeastar Certified Integration Specialist
Yeastar Certified Security Specialist
Certified Samsung OfficeServ Technical Expert
Unify Openscape Business (OsBiz X Series) Certified
Certified Siemens HiPath Expert
SPECIALIZED TRAINING
- 2013 Technical Information Systems (TIS) - Man3000 Systems: Telephone Management System (Installation & Maintenance) Certification
- 2012 MIA Telecoms - Samsung OfficeServ Technical Expert: T1 – T5 courses
- 2011 Siemens Namibia - HG1500 VoIP module: Basic and Advance (including IP Trunking, IP Phones and AP1120)
- 2011 Nashua Communications Training Academy - HiPath 1100 Telecommunication Server: Certification
- 2011 Siemens Namibia - HiPath 1220 Telecommunication Server: Installation and Maintenance Certification
- 2010 Siemens Namibia - HiPath 3000 Telecommunication Server: Basic and Advance Certification
Timeline
Technical Director
UNIFY Communications
2021.01 - 2026.02
Bachelor of Science - Business Information Systems
International University of Management
2018.01 -
Microsoft Certified Solutions Associate (MCSA) Server 2012 -
Namibia University of Science and Technology (NUST) CED
2016.01 - 2016.01
Microsoft Certified Professional (MCP) -
Namibia University of Science and Technology (NUST) CED
2016.01 - 2016.01
Cisco Routing and Switching -
University of Namibia (Cisco Academy)
2014.01 - 2014.01
MCITP - Diploma - IT Server Administration
The Institute of Information Technology (IIT)
2013.01 - 2013.01
IT Admin, Network & Telecommunication Technician
OmniTel Namibia
2012.01 - 2021.01
Diploma - Hardware and Network Support Technician (N+)
The Institute of Information Technology (IIT)
2012.01 - 2012.01
Certificate - Hardware and Software Technician (A+)
The Institute of Information Technology (IIT)
2011.01 - 2011.01
Telecommunication Technician (on-the-job Training)
OmniTel Namibia
2010.01 - 2012.01
Technician Diploma - Engineering (Electrical)
Monitronic Success College
2009.01 - 2009.01
Technician Certificate - Engineering (Electrical)
Monitronic Success College
2008.01 - 2008.01