Danielle Brand
Cape Town,South Africa
Summary
Energetic Event Host and Marketing Specialist with a track record of hosting exciting events and boosting brand engagement. Strong in communication, multitasking, and cross-team collaboration, with a focus on delivering exceptional guest experiences.
Overview
2
2
Languages
1
1
year of post-secondary education
10
10
years of professional experience
Work History
Entertainment Host
MSC
MIAMI, USA
08.2025 - 09.2026
- Coordinated entertainment events for cruise ship guests, enhancing their onboard experience
- Presented activities using a microphone and stage equipment
- Engaged passengers through interactive games, trivia, and themed nights, fostering a lively atmosphere
Excursion Manager / Activity Host
Norotshama River Resort
Aussenkehr Farms, Namibia
05.2023 - 08.2025
- Coordinated and hosted diverse events for adults and kids, including river rafting, canyon excursions, game nights, and performances, which fostered engagement and enjoyment.
- Delivered guided tours, presenting information and addressing guest inquiries to enhance understanding and satisfaction.
- Implemented interactive elements into tours to enhance visitor participation and enjoyment.
- Hosted Trivia and Bingo events to create interactive experiences, boosting guest engagement and enjoyment.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
Marketing Manager
Norotshama River Resort
02.2023 - 04.2023
- Managed multi-platform marketing initiatives to increase brand visibility.
- Organized events and promoted tours and products to build business awareness and attract customers.
- Curated social media content for Norotshama River Resort hospitality promotions to engage target audiences.
- Created and scheduled engaging social media posts for Norotshama River Resort’s hospitality promotions.
- Organized events, promoted tours and products, built awareness of the business and products, promoted available packages, and operated the telephone system.
Photographer
Norwegian Cruise Line
09.2019 - 01.2023
- Created memorable guest experiences by capturing moments in artfully composed images, providing lasting memories.
- Set up backdrops and lighting for photo sessions.
- Scheduled client appointments at Perspective Private Studio.
Hostess / Ticket seller
Gaylord Texan Hotel
11.2018 - 02.2019
- Sold and promoted tickets for hotel events, assisting guests with inquiries and directions
- Assisted guests with inquiries about equipment and guided them into the right directions
- Maintained seating charts for the restaurant and ensured guest satisfaction through attentive service.
- Assisted guests with inquiries regarding equipment and guided them into the right directions
Hotel Receptionist
Norotshama River Resort
12.2017 - 09.2018
- Provided professional first impressions and informed guests about on-site entertainment, services, and available amenities to improve their overall experience.
- Coordinated and managed events for guests, ensuring a seamless experience.
- Made room reservations, processed room amenity charges, and refunded deposits.
Waiter/ Bartender
Norotshama River Resort
06.2016 - 11.2017
- Prepared a variety of beverages for customers at the bar. and collaborated with kitchen staff and management.
- Answered questions regarding food and drink recommendations, resolving complaints to enhance customer satisfaction.
- Engaged with customers, managed seating arrangements, and took orders to ensure a positive dining experience.
Education
Digital Marketing
UNISA DURBANVILL COLLEGE
Cape Town 03.2018 - 03.2019
Skills
- Event coordination
- Public speaking
- Customer service
- Effective communication
- Event promotion
- Project planning
- Time management
- Organizational skills
- Ability to work under pressure
- Confidence
- Energetic and friendly
Qualifications And Certificates
- C1-D VISA & B1/B2 VISA
- ENG 1
- Food and Safety Level 2
- Digital Marketing (Durbanville College)
- Cocktail Master Class
- Stewardess Super Yacht training
- Basic, Digital and Cruise ship Photography & Design (Stellenbosch Academy of photo & design)
Languages
English, Afrikaans
First Language
Dutch
Beginner
A1
References
- Jhonny, Entertainment Managemer, Msc, +1 (754) 465-3951
- Zail Singh, Photo Manager, Norwegian Cruise Line, +27 72 621 9182, zailsinghphoto@gmail.com
- Renaldo Brand, Hotel Manager, Norotshama River Resort, +27 72 118 4554, renaldo@norotshamaresort.com
Timeline
Entertainment Host
MSC
08.2025 - 09.2026
Excursion Manager / Activity Host
Norotshama River Resort
05.2023 - 08.2025
Marketing Manager
Norotshama River Resort
02.2023 - 04.2023
Photographer
Norwegian Cruise Line
09.2019 - 01.2023
Hostess / Ticket seller
Gaylord Texan Hotel
11.2018 - 02.2019
Digital Marketing
UNISA DURBANVILL COLLEGE
03.2018 - 03.2019
Hotel Receptionist
Norotshama River Resort
12.2017 - 09.2018
Waiter/ Bartender
Norotshama River Resort
06.2016 - 11.2017