Christoffel Moolman

• Assisted in training new employees on product knowledge, customer service and cash handling procedures.
• Supervised daily operations of the store including opening and closing routines, inventory management and stocking shelves.
• Ensured compliance with all safety regulations, policies and procedures.
• Maintained a clean and organized work environment to ensure an enjoyable shopping experience for customers.
• Organized photo shoots of accessories to be featured in print publications and online campaigns.
• Analyzed sales data to identify best selling items and areas of potential growth within the accessories category.
• Provided feedback on marketability of proposed new accessories and camping/lifestyle products according to customer preferences and trends.
• Managed and inspired team members to perform to full potential, driving branch profitability.
• Disciplined employees to encourage compliance with company policies and procedures.
• Conducted market research into competitor's product lines and pricing structures.
• Attended trade shows and vendor events in order to stay abreast of latest industry developments.
• Campaigned & Supervised social media postings.
• Provided training to new employees on company policies and procedures.
• Provided leadership and direction to staff members in order to ensure efficient operations of the branch.
• Conducted performance reviews, monitored employee goals, and provided feedback and coaching as necessary.
• Coordinated marketing activities such as promotional campaigns, advertising.
• Analyzed financial data and prepared reports on the branch's performance for the sales team.
• Maintained a positive relationship with customers by responding promptly to inquiries or complaints.
• Monitored daily operations and supported Branch Manager in necessary duties.
• Supervised branch personnel and operations in absence of branch manager, keeping operations and workflows running smoothly.
• Built client rapport through frequent individualized visits.
• Developed strategy to achieve target sales goals.
• Networked within communities to identify and capitalize on business opportunities.
• Monitored warehouse operations to ensure compliance with established safety regulations.
• Conducted regular cycle counts to verify accuracy of physical inventories.
• Developed systems and procedures to improve workflow processes in the warehouse.
• Supervised a team of personnel responsible for stocking shelves, loading trucks, and other related tasks.
• Resolved customer complaints regarding availability of products in a timely manner.
• Supervised day-to-day stockroom operations to maintain organized flow of merchandise to sales floor.
• Assisted with planning and executing stock management activities to boost sales.
• Coordinated warranty claims between customers and vendors to ensure timely resolution of issues.
• Reviewed product documentation to verify compliance with manufacturer's warranties.
• Provided technical support to internal staff regarding warranty related inquiries from customers.

· Responsible for the marketing and selling of all 4WD equipment as Sales Executive.

· Responsible for all after sales procedures.

· Responsible for the acquisition of all 4WD equipment and controlling stock flow within the company.

· Responsible for negotiating prices with suppliers.

· Ensuring correct pricing of stock.

· Responsible for handling all claim procedures with customers & suppliers (warranty administrator).

· In charge of all procurement procedures local & international.

· Responsible for stock located to vehicles between sales & workshop.

· Responsible for all logistical matters within the company.

· Overseeing implementation of new procedures within the stores & motorcycle departments.

· Assigning/Managing duties and responsibilities to staff in the stores, motorcycle & logistical departments.

· Responsible for registration and licensing off all company vehicles whether personal or those to be sold.

· Responsible for all supplier feedback on stock items.

· Controlling all occupational health & safety matters within the company. Responsible for risk management in the workshop, stores & showroom. Ensuring safe work procedures and doing safety meetings & audits.

· In charge of the whole Motorcycle division. Overseeing procurement, pricing, stock flow, marketing, fitment, sales, warranties of all motorcycle related stock.

· Managed a staff compliment of 22 workers (temporaries excluded).

· Managed all water, feed and grazing of all animals (1200 cattle, 10 horses).

· Responsible for all branding, weaning and dehorning of all animals.

· Managed all repairing and replacing of all farm implements, fencing, solar panels & pumps, dams, etc.

· Responsible for doctoring any sick animals and handling all preventative methods.

· Responsible for all procurement procedures involving the farms.

· Preparing and transporting animals to & from auctions.

· Writing daily & monthly reports of all activities and emailing it to the owner.

· Responsible for planning, rotating & moving of animals to prevent over grazing.

· Keeping records of all animals.

· Oversee the implementation of new procedures of farm activities.

· Managed the payroll and hearings of all farm staff.

· Responsible for all day to day farm activities and the managing thereof.