Christian KIKUMBI MUMBILE
Kolwezi
Summary
Results-oriented IT professional with a proven ability to excel in fast-paced environments, delivering high-quality solutions that meet business objectives. Expertise in diagnosing complex issues across a diverse technological landscape, complemented by strong skills in strategic planning and data-driven decision making. A seasoned digital leader experienced in launching cross-channel strategies and leading high-performing teams to drive growth and enhance user experience. Committed to leveraging technology to deliver measurable business results and elevate organizational performance.
Overview
7
7
years of professional experience
1
1
Certification
Work History
HEAD OF DIGITAL TRANSFORMATION
ALFRED H KNIGHT
Kolwezi
06.2024 - Current
- I am dedicated to effectively managing and optimizing digital tools, platforms, and processes to ensure a seamless workflow
- My approach is analytical and data-driven, focusing on evaluating the performance of our digital assets to identify and implement improvements
- Key Responsibilities:
- Strategic Analysis & Implementation: Leveraging my expertise to analyze digital tool performance and identify areas for enhancement
- Quality Assurance & Reporting: I maintain a rigorous quality assurance protocol, reporting all errors, bugs, and potential improvements to the Group Inspection Operation Solutions (GIOS) team in the UK to ensure the robustness and reliability of our digital landscape
- Leadership & Team Management: As the head of the Digital Transformation Team (DRC), I lead a dynamic team of digital transformation agents, including data analysts, and project management, fostering an environment of innovation and growth
- Database & Communication Management: I actively support our digital team by managing the database, ensuring it is up to date and facilitating the transparent sharing of daily reports with the operations management team and our customers, to ensure transparency and an up-to-date flow of information
- I am passionate about driving digital excellence and transforming business operations to meet the challenges of the digital age
- "I contribute to tool development by leveraging my expertise to understand needs and identify optimal solutions, even though I don't personally engage in the building process."
KAMOA DIGITAL OPS INSPECTOR
ALFRED H KNIGHT
Kolwezi
06.2022 - 01.2024
- - Trainer for FielTrack software (tool used to collect information relating to sampling, weighing, weighbridge, sample preparation…)
- - Manager of various reporting systems (Pimms and automated packing list)
- - Responsible for IT support, problem solving, software and hardware troubleshooting for all In-track phones
- - Responsible for reconciliation between Kamoa Mine and Ahk
- - Correct errors in all data not matching pimms and generate daily report
- - Direct contact with the GIOS team in the UK for the implementation and deployment of new tools or improvements to existing tools
- - I build Google Sheet tools
- - Responsible for the Kamoa Truck allocation system and for sharing daily loading information with Clients
- - Follow up trucks after dispatch in collaboration with the Ahk team in Zambia, South Africa and Namibia
IT ASSISTANT
ALFRED H KNIGHT
Lubumbashi
08.2021 - 06.2022
- Conduct daily backup operations
- Assist and communicate with the large UK IT Teams
- Responsible for the management of IT suppliers as well as IT Stock
- Provide support to users and be the first point of contact for error reporting
- Installation and configuration of hardware and software components to ensure usability
- Troubleshooting hardware and software issues
- Maintenance and upgrade of computers and printers
VOLUNTEER IT SUPPORT TECHNICIAN and cisco lab assistant
CINOLU
06.2022 - Current
- Set up new user accounts and profiles and deal with password issues
- Add the new members in the system and configure fingerprint and Rfid card for building access control
- Troubleshoot system and network issues, diagnose and resolve hardware and software failures
- Coordinate classroom instruction and oversee practical tasks.
- Build and maintain laboratory computers and networking equipment.
IT SUPPORT TECHNICIAN
EPSILON PROS
01.2019 - 01.2021
- Company Overview: ENABEL/PROJET EDUKAT
- Provide support to users and be the first point of contact for error reporting
- Installation and configuration of hardware and software components to ensure usability
- Troubleshooting hardware and software problems
- Repair or replace damaged equipment
- Installing and upgrading anti-virus software to ensure user-level security
- Building good relationships with all departments and colleagues
- Conduct daily backup operations
- Configuration of network services (DHCP, file sharing, printers)
- Implementation of application solutions for companies (virtualization, messaging, security, VoIP, etc.)
- Testing network applications, configuring storage and setting up regular backup plans
- Diagnosing desktop, application, networking and infrastructure issues
- Troubleshooting PCs, laptops and mobile devices
- Administration of IT policies and procedures
- ENABEL/PROJET EDUKAT
IT SUPPORT AND CCTV TECHNICIAN
MCSC
01.2019 - 12.2019
- Company Overview: Mining Contracting services Congo/AFRINESS
- Design, specify, configure and install analog and digital video surveillance systems
- User and user role management
- Maintain and upgrade existing analog and digital CCTV systems as required
- Support CCTV system users
- Troubleshooting cameras, DVRs, NVRs, computers, peripherals and other hardware
- Partner with the IT team to ensure that security software is properly installed on employee computers
- Assist in configuration, deployment and support of network assets including POS systems, sound, SFTV etc
- Inspect cable lines to ensure they are intact and functioning optimally
- Mining Contracting services Congo/AFRINESS
TRAINEE (IT Support)
MMG
Lubumbashi
06.2017 - 09.2017
- Company Overview: MMG KINSEVERE
- Maintenance and upgrade of computers and printers
- Preventive maintenance of equipment
- Installation and configuration of client computers before final deployment to the end user
- Update apps
- Backup (daily and weekly) of data
- Weekly activity report and incident handling
- KINSEVERE
Education
CCNA - Cisco networking Academy
KATANGA METGODHISTE UNIVERSITY (KANACAD)
Lubumbashi/CongoIT ESSENTIALS - PC Hardware and Software
KATANGA METGODHISTE UNIVERSITY (KANACAD)
BIG DATA AND ANALYTIC -
CENTRE D'INNOVATION DE LUBUMBASHI
IOT FUNDAMENTAL -
CENTRE D'INNOVATION DE LUBUMBASHI
CCNAv7 BRIGING SRWE -
CENTRE D'INNOVATION DE LUBUMBASHI
COMPUTER NETWORKS -
UNISA
Skills
- Network Administration
- Cisco Routers and Switches
- Network Security
- Troubleshooting
- Microsoft Office Suite
- Microsoft Exchange
- Windows Server
- Google Suites
- Server Hardware
- Good Analytical Skills
- Outstanding problem-Solving skills
- Conscientious and focus on timely results
- Project Management
- User experience optimization
- Cross-functional team leadership
- Data-driven decision-making
- Digital marketing expertise
- Professionalism
- Problem-solving aptitude
- Adaptability
- Team building
- Competitive Analysis
- Multitasking Abilities
- Negotiation
- Google Analytics understanding
- Creative Thinking
Certification
- Cisco Certified Network Associate, 10/02/16
- 7th place in the Cisco Networking Academy NetRiders 2016 CCENT skills competition for Sub-Saharan Africa
- 02/2024
Languages
- French
- English
- Swahili
References
- Berry Numbi, Coordonateur Général du CIl, berryn@lunnovel.org, +243 82 24 57 328
- Adonis Mutombo, Gérant EPSILON PROS, adonim@epsilonpros.com, +243 97 05 19 974
- Nathalie Selemani, Admin Chief Executor, Nathalie.selemanie@enabel.be, +243 97 50 81 544
- Nadine Sangamay, Hr Manager, nadine.sangamay@ahkgroup.com, +243 81 149 6124
Hobbies and Interests
- Internet surfing
- Video games
- Series
- Cinema
- Walks
- Reading
Personal Information
Nationality: Congolese
Certificationstatement
I certify on my honor that the information provided above is sincere, accurate and reliable.
Timeline
HEAD OF DIGITAL TRANSFORMATION
ALFRED H KNIGHT
06.2024 - Current
KAMOA DIGITAL OPS INSPECTOR
ALFRED H KNIGHT
06.2022 - 01.2024
VOLUNTEER IT SUPPORT TECHNICIAN and cisco lab assistant
CINOLU
06.2022 - Current
IT ASSISTANT
ALFRED H KNIGHT
08.2021 - 06.2022
IT SUPPORT TECHNICIAN
EPSILON PROS
01.2019 - 01.2021
IT SUPPORT AND CCTV TECHNICIAN
MCSC
01.2019 - 12.2019
TRAINEE (IT Support)
MMG
06.2017 - 09.2017
- Cisco Certified Network Associate, 10/02/16
- 7th place in the Cisco Networking Academy NetRiders 2016 CCENT skills competition for Sub-Saharan Africa
- 02/2024
CCNA - Cisco networking Academy
KATANGA METGODHISTE UNIVERSITY (KANACAD)
IT ESSENTIALS - PC Hardware and Software
KATANGA METGODHISTE UNIVERSITY (KANACAD)
BIG DATA AND ANALYTIC -
CENTRE D'INNOVATION DE LUBUMBASHI
IOT FUNDAMENTAL -
CENTRE D'INNOVATION DE LUBUMBASHI
CCNAv7 BRIGING SRWE -
CENTRE D'INNOVATION DE LUBUMBASHI
COMPUTER NETWORKS -
UNISA
Similar Profiles
Monique DraghoenderMonique Draghoender
Sr Administration at Alfred H Knight UkwandaSr Administration at Alfred H Knight Ukwanda
Daniel BwalyaDaniel Bwalya
Metallurgist at Alfred H. knightMetallurgist at Alfred H. knight
Clara LukekeClara Lukeke
Accounts Receivable Clerk at Alfred H Knight Zambia LimitedAccounts Receivable Clerk at Alfred H Knight Zambia Limited