CHRISSTELLE VIVIEN DRAGHOENDER
Windhoek,Khomas
Summary
Ambitious and proactive, with proven ability to lead teams and manage resources effectively. Demonstrates excellent communication and problem-solving skills, ensuring smooth operations and customer satisfaction. Ready to drive sales growth and operational excellence in any given role.
Overview
17
17
years of professional experience
1
1
year of post-secondary education
Work history
Store manager
Legit Wernhill
Windhoek, Namibia
2016.01 - Current
- Boosted store's reputation for excellence through meticulous upkeep, product presentation and customer service.
- Coached underperforming employees improving their job performance significantly.
- Monitored inventory levels consistently to avoid stock shortages or overages.
- Streamlined operations to maximise efficiency and minimise waste.
Manager
Edgars/ Mango
Windhoek, Namibia
2011.11 - 2013.03
- Delegated tasks efficiently to maximise productivity.
- Delivered high-quality products to increase customer satisfaction.
- Developed accurate sales forecasts for improved strategic planning.
- Liaised with suppliers to ensure timely deliveries.
Floor supervisor
Ackermans
Windhoek, Namibia
2011.03 - 2013.03
- Handled customer complaints, leading to higher satisfaction levels.
- Maintained high standard of customer service whilst handling multiple responsibilities simultaneously.
- Collaborated with management on strategic planning for seasonal sales events.
- Maintained inventory levels, reducing instances of out-of-stock items significantly.
Secretary
Zambezi Private School
Katima Mulilo, Zambezi Region
2009.01 - 2009.12
- Improved client relationships through professional telephone etiquette.
- Maintained confidential records, safeguarding sensitive corporate information.
- Performed data entry tasks; ensured accurate record keeping within the company database.
- Managed stock of office supplies, eliminating unnecessary expenditure.
Education
Grade 11 - Junior Certificate
Khomas High School
Windhoek, Khomas 2004.01 - 2004.11
Skills
I am highly skilled with Managerial duties, daily banking, administrative duties, receiving stock, customer care responsibilities
My leadership are of excellent quality, I thrive in any task delegated to me, hardworking and I can work well under pressure
Languages
English
Fluent
Timeline
Store manager
Legit Wernhill
2016.01 - Current
Manager
Edgars/ Mango
2011.11 - 2013.03
Floor supervisor
Ackermans
2011.03 - 2013.03
Secretary
Zambezi Private School
2009.01 - 2009.12
Grade 11 - Junior Certificate
Khomas High School
2004.01 - 2004.11