Charels Stephen Lee
Walvis Bay, Erongo,ER
Summary
A seasoned Chief Workshop Manager with a proven track record at Scania Great Britain, I excel in fostering continuous improvement and workshop safety. My strategic planning and collaborative decision-making skills have significantly enhanced operational efficiency and client satisfaction. Expert in maintenance management and adept at securing new business while nurturing existing relationships, I consistently exceed performance targets.
Overview
23
23
years of professional experience
Work History
Chief Workshop Manager
MAD Repairs and Wheel Aligners Cc
03.2021 - Current
- Fostered a culture of continuous improvement through regular feedback sessions and performance reviews with team members.
- Improved workshop productivity by implementing efficient work processes and optimizing team performance.
- Devised strategic plans for workshop expansion while maintaining profitability targets.
- Led cross-functional teams to complete complex projects on time and within budget constraints.
- Facilitated open communication channels between management and employees, promoting transparency across all levels of the organization.
- Developed comprehensive maintenance plans to ensure equipment reliability and reduce downtime.
- Spearheaded the implementation of new technology systems that streamlined workflows and increased overall efficiency.
- Successfully managed multiple projects simultaneously, meeting deadlines while maintaining high-quality standards.
- Evaluated performance metrics regularly, identifying opportunities for improvement and executing corrective actions swiftly.
- Maintained workshop activities in line with budget requirements.
- Scheduled maintenance and repair projects to maintain optimal performance of all equipment and systems.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Collaborated with other departments to develop innovative solutions that enhanced overall company performance.
- Optimized inventory management processes, reducing stock discrepancies while maintaining sufficient levels to meet production demands.
- Reduced production costs by identifying areas of improvement and implementing cost-saving measures.
Chief Workshop Manager / Self Employed
Lee Tec Truck & Trailer Repairs Cc
01.2012 - 02.2021
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Effective and efficient management of fleet maintenance and repairs of all Company vehicles and clients, including large transport companies amongst others.
• Managing the workshop (performance management, quality control, identify training needs, discipline, etc).
• Cost control management and the compilation of annual workshop budget.
• Ensure compliance with Health and Safety and Risk policies.
• Managing the maintenance of workshop equipment.
• Co-ordinate and manage callouts and accident scenes.
• Any other duties in line with the responsibilities of a Workshop Manager.
Workshop Supervisor
Scania Great Britain
01.2005 - 12.2011
- Managed workshop schedules and resources, ensuring timely completion of projects within budget constraints.
- Maintained neat and clean work areas to maximize efficiency and safety.
- Designed custom storage solutions for the workshop that maximized space utilization while maintaining organization.
- Improved workshop efficiency by implementing streamlined processes and optimizing workflow.
Breakdown Mechanic
Breen International
12.2001 - 12.2003
- Inspected and tested equipment to locate worn and damaged parts.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
Education
NVQ Level 3 - Mechanical Engineering
Higher Education, Vocational Science & Technology
Namibia10-2002
Skills
- Workshop Safety & Supervision
- Scheduling coordination & Staff development
- Collaboration & Decision Making
- Hand and power tools - repairs, maintenance & purchases as well as staff training in correct practice
- Operations management
- Documentation and reporting
- Scheduling, planning & workshop organization
- Maintenance management, Equipment troubleshooting and Repairs proficiency
- Securing new clients & maintain good relations with old ones
Languages
Afrikaans
Native language
English
Upper intermediate
B2
Timeline
Chief Workshop Manager
MAD Repairs and Wheel Aligners Cc
03.2021 - Current
Chief Workshop Manager / Self Employed
Lee Tec Truck & Trailer Repairs Cc
01.2012 - 02.2021
Workshop Supervisor
Scania Great Britain
01.2005 - 12.2011
Breakdown Mechanic
Breen International
12.2001 - 12.2003
NVQ Level 3 - Mechanical Engineering
Higher Education, Vocational Science & Technology
Similar Profiles
Noah WilkesNoah Wilkes
Dirt Bike and 4 wheels Repairs at Dirt Bike and 4 Wheel Repairs in My GarageDirt Bike and 4 wheels Repairs at Dirt Bike and 4 Wheel Repairs in My Garage
Charles VickersCharles Vickers
Shop Owner at Dents Details and Bent Wheel RepairsShop Owner at Dents Details and Bent Wheel Repairs
Brenton KlaebeBrenton Klaebe
Manager at Self Employed - Mag Wheel Repairs AdelaideManager at Self Employed - Mag Wheel Repairs Adelaide