Charels Stephen Lee
Walvis Bay, Erongo,ER
Summary
A seasoned Chief Workshop Manager with a proven track record at Scania Great Britain, I excel in fostering continuous improvement and workshop safety. My strategic planning and collaborative decision-making skills have significantly enhanced operational efficiency and client satisfaction. Expert in maintenance management and adept at securing new business while nurturing existing relationships, I consistently exceed performance targets.
Overview
23
23
years of professional experience
Work History
Chief Workshop Manager
MAD Repairs and Wheel Aligners Cc
03.2021 - Current
- Fostered a culture of continuous improvement through regular feedback sessions and performance reviews with team members.
- Improved workshop productivity by implementing efficient work processes and optimizing team performance.
- Devised strategic plans for workshop expansion while maintaining profitability targets.
- Led cross-functional teams to complete complex projects on time and within budget constraints.
- Facilitated open communication channels between management and employees, promoting transparency across all levels of the organization.
- Developed comprehensive maintenance plans to ensure equipment reliability and reduce downtime.
- Spearheaded the implementation of new technology systems that streamlined workflows and increased overall efficiency.
- Successfully managed multiple projects simultaneously, meeting deadlines while maintaining high-quality standards.
- Evaluated performance metrics regularly, identifying opportunities for improvement and executing corrective actions swiftly.
- Maintained workshop activities in line with budget requirements.
- Scheduled maintenance and repair projects to maintain optimal performance of all equipment and systems.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Collaborated with other departments to develop innovative solutions that enhanced overall company performance.
- Optimized inventory management processes, reducing stock discrepancies while maintaining sufficient levels to meet production demands.
- Reduced production costs by identifying areas of improvement and implementing cost-saving measures.
Chief Workshop Manager / Self Employed
Lee Tec Truck & Trailer Repairs Cc
01.2012 - 02.2021
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Effective and efficient management of fleet maintenance and repairs of all Company vehicles and clients, including large transport companies amongst others.
• Managing the workshop (performance management, quality control, identify training needs, discipline, etc).
• Cost control management and the compilation of annual workshop budget.
• Ensure compliance with Health and Safety and Risk policies.
• Managing the maintenance of workshop equipment.
• Co-ordinate and manage callouts and accident scenes.
• Any other duties in line with the responsibilities of a Workshop Manager.
Workshop Supervisor
Scania Great Britain
01.2005 - 12.2011
- Managed workshop schedules and resources, ensuring timely completion of projects within budget constraints.
- Maintained neat and clean work areas to maximize efficiency and safety.
- Designed custom storage solutions for the workshop that maximized space utilization while maintaining organization.
- Improved workshop efficiency by implementing streamlined processes and optimizing workflow.
Breakdown Mechanic
Breen International
12.2001 - 12.2003
- Inspected and tested equipment to locate worn and damaged parts.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
Education
NVQ Level 3 - Mechanical Engineering
Higher Education, Vocational Science & Technology
Namibia10-2002
Skills
- Workshop Safety & Supervision
- Scheduling coordination & Staff development
- Collaboration & Decision Making
- Hand and power tools - repairs, maintenance & purchases as well as staff training in correct practice
- Operations management
- Documentation and reporting
- Scheduling, planning & workshop organization
- Maintenance management, Equipment troubleshooting and Repairs proficiency
- Securing new clients & maintain good relations with old ones
Languages
Afrikaans
Native language
English
Upper intermediate
B2
Timeline
Chief Workshop Manager
MAD Repairs and Wheel Aligners Cc
03.2021 - Current
Chief Workshop Manager / Self Employed
Lee Tec Truck & Trailer Repairs Cc
01.2012 - 02.2021
Workshop Supervisor
Scania Great Britain
01.2005 - 12.2011
Breakdown Mechanic
Breen International
12.2001 - 12.2003
NVQ Level 3 - Mechanical Engineering
Higher Education, Vocational Science & Technology
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