Maria Shiikwa
Summary
A hardworking and reliable individual, skilled in working under pressure to achieve company goals and visions. Recognized for being friendly, respectful, and service-oriented. Proficient at resolving challenges through innovative solutions, system enhancements, and process improvements that drive efficiency, and enhance customer satisfaction. Eager to seize entry-level opportunities to further develop skills and contribute to company growth. Adapt at building strong relationships and collaborating effectively across various personality styles. Possesses advanced computer skills in Ms Office Suite, system administration, system auditing, and other applications/systems.
Overview
3
3
years of professional experience
3
3
Certifications
Work History
ICT Intern: Information Security Analyst
Roads Authority
10.2022 - 01.2024
- Monitored network security devices, with a focus on FortiGate systems
- Managed the Release of quarantined emails using FortiMail
- Supported network connections, configured wireless setups, LAN, and VOIP telephones
- Established and managed security awareness campaigns, while supervising antivirus and patch management systems
- Provided remote IT helpdesk support, effectively resolving complex issues via phone and helpdesk support software
- Vendor Liaison: Acted as a point of contact for vendors, assisting with procurement and ensuring timely delivery of IT equipment and supplies
- Meeting Coordination: Orchestrated virtual and in-person meetings, including preparing meeting materials, agendas, and minutes.
Information Systems Intern
NamWater
03.2022 - 05.2022
- Proficiently identify and resolve computer system errors while offering technical support
- Troubleshoot challenges encompassing software, hardware, and network to ensure seamless operations
- Empower end-users through comprehensive training sessions, enabling them to proficiently set up and harness the full potential of cutting-edge technologies
- Safeguard organizational data integrity through meticulous data file backup and seamless restoration processes
- Exemplary provision of Help Desk Support, offering timely and expert assistance to meet user needs effectively.
Data Capturer
Ministry Of Health And Social Services
05.2021 - 10.2021
- Entered client information into databases
- Data Accuracy and Integrity: capturing and recording essential health and social services information, ensuring the reliability of the data
- Timely Reporting: ensured that data was captured and reported promptly
- Team Collaboration-helping to streamline data collection processes and improve overall efficiency
- Managed documents by organizing forms, making photocopies, filing records, preparing correspondence, and creating reports.
Education
Bachelor Degree Computer Science - Cyber Security
Namibian University of Science And Technology
Windhoek, Nmaibia 04.2023 - 05.2023
Skills
Cybersecurity Fundamentals
undefinedReferences
- Mr. Henok Festus, System Administrator, NamWater, +264814065239/+26461712149, HenokF@namwater.com.na
- Mr. Wilbard Sakeus, Senior Network Administrator, Roads Authority, +264811603224, wilbards@ra.org.na
- Ms. Berdine Visagie, Application Analyst : Business Application, Roads Authority, +264612847406, visagieb@ra.org.na
Certification
ITIL 4 Fundamentals - Essentials of IT Service Management - Alison
Refrencing
- Mr. Henok Festus, System Administrator,
NamWater, +264814065239/+26461712149
HenokF@namwater.com.na
- Mr. Wilbard Sakeus, Senior Network Administrator,
Roads Authority, +264811603224
wilbards@ra.org.na
- Ms. Berdine Visagie, Application Analyst : Business Application,
Roads Authority, +264612847406
visagieb@ra.org.na
Timeline
ITIL 4 Fundamentals - Essentials of IT Service Management - Alison
03-2024
The Evolution of CyberSecurity - Fortinet
09-2023
NSE 1 Network Security Associate - Fortinet
07-2023
Bachelor Degree Computer Science - Cyber Security
Namibian University of Science And Technology
04.2023 - 05.2023
ICT Intern: Information Security Analyst
Roads Authority
10.2022 - 01.2024
Information Systems Intern
NamWater
03.2022 - 05.2022
Data Capturer
Ministry Of Health And Social Services
05.2021 - 10.2021
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