Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
Brian Cowie

Brian Cowie

Windhoek

Summary

Dynamic FMCG leader with a proven track record at Tiger Brands, Pioneer Foods, A.V.I, PepsiCo, and Frito Lay, in Sales strategic planning and P&L management. Demonstrated success in staff management and mentoring and cultivating diverse corporate partnerships, leading to regular double-digit growth. Highly skilled in negotiation and CRM, consistently surpassing targets to drive organizational success. Exposure to International Blue Chip Brands and participated in learning programs in India and the USA.

Overview

45
45
years of professional experience

Work History

Country Operations Manager

Tiger Brands
Windhoek, Namibia
03.2020 - Current

General Management of the Tiger Brands Commercial activities within the borders of Namibia.

Lead, engage, measure, and grow the role of the in-country Business Partner through a fixed and variable Service Level Agreement with Key Performance Indicators.

Responsible for the budgeted sales, profitability, and forecasting for 13 Tiger Brands categories across all Namibian Market, Shopper and Consumer segments.

Deliver Strategic Growth Plans by category.

Ensure mutual adherence to agreed Trading Terms to extract the highest return on investment.

Business Unit Account Plans implementation, measurement, and correction through regular Performance Reviews, Trade Visits and scorecarding.

Conduct regular top-to-top Customer Reviews with all Namibian stakeholders.

Lead quarterly planning meetings with both external and internal customers.

Head of Sales

Bokomo Foods
Windhoek, Namibia
08.2018 - 02.2020

Lead and mentor a direct reporting team consisting of 2 Regional Sales Managers, 1 Sales Operations Manager, and 1 Head of Key Accounts.

Responsible for the budgeted sales and profitability of the entire Namibian market for both Bokomo and Pioneer ranges.

Develop and Deliver strategic growth plans.

Customer Trading Terms negotiation.

Develop and Manage Annual Customer Account Plans.

Conduct regular top-to-top Customer Performance Reviews.

Lead quarterly planning meetings with both external and internal customers.

Reporting to the CEO.

Key Accounts Exec for Botswana, Zambia, Zimbabwe a

Brands Africa - BCG
Johannesburg, South Africa
05.2017 - 04.2018

Reported to the owner, who was based in Harare, Zimbabwe.

Penetrate new geographical markets.

Sign off turnkey implementation plans for all listings, logistics, pricing, order cycles, and demand planning out of a bonded warehouse in City Deep, Johannesburg.
In existing markets, evaluate current efficiencies and drive change management at the operational and key account levels in the country. Advise the business on recommendations and a path for growth.
Build and maintain commercial relationships with senior export buyers in South Africa.

Sales Director South Africa and Sub Eq. Africa

Ferrero Rocher
Johannesburg, South Africa
07.2015 - 06.2016

Reports: 4 Regional Sales Managers, 1 Export Manager.

Commercially responsible for South Africa, Namibia, Angola, Zambia, Zimbabwe, Mozambique, Tanzania, Malawi, Lesotho, and Swaziland.

Manage activities of 3rd Party Sales and Merchandising Agencies.

Generate and deliver the South African and Sub-Saharan Country sales budgets.

Generate and manage cost budgets and monthly Profit and Loss Statements.

Deliver Strategic Growth Plans.

Customer Trading Terms negotiation and implementation.

Customer Account plans.

Export Channel Manager, Sub Equatorial Africa

Kellogg Company of South Africa
Johannesburg, South Africa
05.2014 - 06.2015

Manage and develop the Kellogg business to a sustained double-digit growth level in five core Sub-Equatorial African countries, two Indian Ocean countries, and South African-based export customers.

Manage and deliver the monthly, quarterly, and annual sales budget and/or forecast in conjunction with the in-country distributors.

Monthly, quarterly, and annual measurement and presentation of the financial health scorecard performance.
Consistently participate in weekly Leadership (Director Level) forums and Project Teams to bring insights and feedback on tactical and strategic initiatives.
As part of the Sales Leadership Team, ensure that constructive dialogue and reporting on all objectives are accurately and consistently delivered to the Sales Director.

Plan and conduct regular country trade visits, and lead these when hosting leadership from Kellogg International.
Review of the Distributor Service Level Agreements to ensure compliance and implementation.

National Sales Manager

Kellogg Company of South Africa
Johannesburg, South Africa
01.2014 - 05.2014

Achievement of the Annual Commercial Plan by the management of the agreed activities of two outsourced National Field Sales Vendors.
Plan, manage, and deliver the monthly, quarterly, and annual Sales Budget in conjunction with the Customer Business Managers.
Initiate distribution and placement targets by account, and measure performance of all New Product developments.

• Collaborate with the Customer Business Managers, Category Manager, and Brand Managers to integrate the various strategic Customer and Marketing plans into a tangible and measurable Field Sales Plan, utilizing databases such as Nielsen’s, new product performance, and Promotions ROI. • Consistently participate in weekly Leadership (Director Level) forums and Project Teams to bring insights and feedback on tactical and strategic initiatives.
As part of the Sales Leadership Team, ensure that constructive dialogue and reporting on all objectives are accurately and consistently delivered to the Sales Director.
Plan and conduct regular trade visits, and lead these when hosting leadership from Kellogg International.
Annual review of the two Agent Service Level Agreements to ensure compliance and relevance.
Lead all tender processes by drawing up SLA documents and awarding such tenders in conjunction with the Procurement Manager.
Direct reports: 4 Agent Regional Sales Managers, 3 Agent Sales Support Admin Assistants.

Customer Business Manager

Kellogg Company of South Africa
Johannesburg, South Africa
07.2011 - 12.2013

Manage, lead, and develop National Key Account Managers in Corporate and Independent Wholesale, Away From Home, and Convenience Channels.

Negotiating Annual Trading Terms and Promotional Grids by Customer.
Plan, manage and deliver the monthly, quarterly and annual Sales Budgets in the relevant Accounts
Manage and Report on monthly Customer Profit and Loss Statements to the Business through monthly Financial Health Check feedback forums.
On New Product Development; initiate distribution and placement targets by account and measure performance.
Collaborate with the National Field Sales Manager, Category Manager and Brand Managers to integrate the various strategic Customer and Marketing plans into a tangible and measurable Annual Customer Plan, utilizing databases such as Nielsen’s, New product performance, Promotions ROI
Consistently participate at weekly Leadership (Director Level) forums, and Project Teams to bring Channel insights and feedback on tactical and strategic initiatives.
As part of the Sales Leadership Team, ensure constructive dialogue and reporting on all objectives is accurately and consistently delivered to the Sales Director.
Develop and Manage both short and long term objectives of a Customer Account Plan that is continuously aligned to the overall Business and Customer objectives, such as the Walmart Joint Business Planning process.
Plan and conduct regular trade visits and lead these when hosting Leadership from Kellogg International.
Direct reports; Three National Key Account Managers and two Account Assistants.

National Sales Manager and Customer Services Man

Kellogg Company of South Africa
Johannesburg, South Africa
01.2010 - 06.2011

Manage, lead, and develop National Key Account Managers in Corporate and Independent Wholesale, Away From Home, and Convenience Channels.
Negotiating Annual Trading Terms and Promotional Grids by Customer.
Plan, manage and deliver the monthly, quarterly and annual Sales Budgets in the relevant Accounts
Manage and Report on monthly Customer Profit and Loss Statements to the Business through monthly Financial Health Check feedback forums.
On New Product Development; initiate distribution and placement targets by account and measure performance.
Collaborate with the National Field Sales Manager, Category Manager and Brand Managers to integrate the various strategic Customer and Marketing plans into a tangible and measurable Annual Customer Plan, utilizing databases such as Nielsen’s, New product performance, Promotions ROI
Consistently participate at weekly Leadership (Director Level) forums, and Project Teams to bring Channel insights and feedback on tactical and strategic initiatives.
As part of the Sales Leadership Team, ensure constructive dialogue and reporting on all objectives is accurately and consistently delivered to the Sales Director.
Develop and Manage both short and long term objectives of a Customer Account Plan that is continuously aligned to the overall Business and Customer objectives, such as the Walmart Joint Business Planning process.
Plan and conduct regular trade visits and lead these when hosting Leadership from Kellogg International.
Direct reports: Customer Services Manager, Agent Field Sales Manager, Agent Sales Support Admin Assistant.

National Key Account Manager, SPAR Group

Kellogg Company of South Africa
Johannesburg, South Africa
06.2008 - 12.2009

National Key Account Management to the Spar Group. Commercial interaction with SPAR National and Regional Buyers.
Achieve and exceed the annual Sales budget.
Manage costs within agreed budgets to deliver profitability targets.
Deliver, implement, and evaluate the annual customer plans. Implement price increases in line with mandates, and realize the agreed value growth as per the commercial plan.
Achieve listings of new products, product line extensions in the customer channel, in line with distribution and merchandising targets, agreed upon with marketing and brand teams.
Deliver Weekly, Monthly and 6-Monthly National sales forecasts and measure daily sales performance against Customer and Company budgets.
Negotiate Promotional Activity Grid, conduct Promotion Evaluations and ensure Point Of Purchase compliance.
Implement all SAP inputs including base price lists, cycle and promotional deals and maintenance of Customer hierarchy lists.
Manage third party Sales and Merchandising agent and present Quarterly Performance Reviews at Agent Regional Cycle meetings.
Conduct Customer Regional Performance Reviews with SPAR on a 6 week cycle and monthly Customer P&L’s with Marketing and Finance.

National Key Account Manager, Wholesale

Kellogg Company of South Africa
Johannesburg, South Africa
11.2007 - 05.2008

National Key Account Management for all Massmart customers. (MAKRO, SHIELD, GAME, JUMBO, CBW Buying Group)

Achieve and exceed the National Commercial Budgets.

Manage costs within budget to deliver profitability targets.

Deliver, Implement and Evaluate Annual Customer Plans.

Implement price increases in line with the mandate, and ensure RSP compliance on and off promotion.

Negotiate National and Regional Promotional Activity Grid, conduct Promotion Evaluations and ensure Point Of Purchase compliance.

Manage agreed activities of a third party Sales and Merchandising agent and present at Agent Performance Reviews at Agent Regional Cycle meetings

Conduct Customer Performance Reviews with both External and Internal Customers.

Owner - Manager

ESP Electrical Contractors
Johannesburg, South Africa
04.2006 - 10.2007

Domestic, industrial, and commercial electrical maintenance and installations.

Complete management of staff, cash flows, inventories, contract bids, costs, and installation projects.

National Customer Business Manager, Wholesale

National Brands. (currently A.V.I.)
Johannesburg, South Africa
03.2003 - 03.2006

National Key Account Management to all Wholesale Customers.

Achieve and exceed the National Customer Sales budget.

Manage costs within budget to deliver profitability targets.

Deliver Strategic Customer Plans.

Manage, develop and lead a 4 Regional Key Account Managers

Conduct Performance Reviews with Customers both External and Internal.

Immersed and effective relationship with Field Sales, Marketing, Brand Teams and Finance.

Regional Sales Manager

National Brands. (currently A.V.I)
Johannesburg, South Africa
03.2003 - 09.2005

Achieve and exceed Annual Sales Budgets. (Region contributes 43% of National Turnover)

Responsible for 3 Sales Operations Managers (direct), 25 Field staff (indirect); 5 Admin (direct).

Manage costs within budget to deliver profitability targets.

Set and Review objectives to consistently meet the National and Regional Marketing, Brand and Key Account plans

Conduct Performance Reviews with Customers both External and Internal.

Daily integration with Marketing, Finance and Logistics to ensure seamless achievement of Commercial objectives.

National Key Accounts Manager

Martin and Martin
Johannesburg, South Africa
07.2002 - 02.2005

National Key Accounts activities for all Martin and Martin Customers accros South Africa.

Trade Marketing and Operations Manager

Smollan Sales and Marketing
Johannesburg, South Africa
08.2000 - 06.2002

Provide service excellence on agreed and measurable Third-Party Sales and Merchandising services to existing Customer Principals through daily management of a Field Sales structure of Regional Managers, Field Managers, Representatives, Trade Marketers and Merchandisers.

Manage Exception Reporting and take corrective steps to ensure compliance to the Service Level Agreement.

Lead regular Performance Reviews with the respective Principals and the Business.

Participation in developing plans for Onboarding of New Principals.

Various Regional and National Positions

SIMBA PTY LTD. (Later fully acquired by PepsiCo)
Johannesburg, Port Shepstone, Durban., South Africa
09.1991 - 07.2000

Roles from last to first;

  • National Trade Marketing Manager. Isando Head Office, Gauteng
  • Regional Sales Manager. Kwa-Zulu Natal
  • Branch Manager. Port Shepstone Branch, Kwa-Zulu Natal Area
  • Sales Manager. Durban, Kwa-Zulu Natal

Various Positions Held

Nampak Corrugated
Pietermaritzburg, South Africa
09.1987 - 08.1991

Positions held from last to first;

  • Sales Rep
  • Electrical Superintendent
  • Electrician

Apprentice and Qualified Electrician

South African Railways
Piertermaritzburg, South Africa
01.1980 - 07.1987

Positions held from last to first;

  • Trade Tested Electrician from 1984 to 1987.
  • Apprentice Electrician from 1980 to 1984.

Education

Some College (No Degree) - Customer Product Data Management

AC Nielsen's, Johannesburg
02-2014

Retail Immersion And Strategic Customer Plans - Retail Customer Management

Glendinning Management Consultants, Johannesburg
03-2004

Global Business Development And High Performance Leadership - Sales And Leadership

PepsiCo, Johannesburg
07-1997

Executive Leadership Program - Sales Management

Gordan Institute of Management, Johannesburg
07-1996

Diploma in Production Movement - Production Management

Damelin School of Management, Pietermaritzburg
11-1989

National Technical Certificate 4 And 5 - Electrical Engineering

Pietermaritzburg Technical College, Pietermartizburg
08-1984

Electrician - Electrical

South African Trade Test Centre, Olifantsfontein, Johannesburg.
07-1984

Skills

  • Staff management
  • Data management
  • Project management
  • Multidisciplinary collaboration
  • Team leadership
  • KPI tracking
  • Sales background
  • New product introductions strategies
  • Decision-making
  • Budget development and management
  • Revenue generation
  • Contract review and recommendations
  • Negotiation
  • Strategic planning
  • P&L management
  • Risk management
  • Goal setting
  • Troubleshooting and problem solving
  • Cross-functional coordination
  • Contract administration
  • Business administration
  • Financial management
  • Document control
  • Business development understanding
  • Maintaining compliance
  • Staff training
  • Delegation
  • Corporate partnerships
  • Interpersonal communication
  • Customer relationship management (CRM)
  • Microsoft office suite expert

Affiliations

  • Walking, Jogging.
  • Fiction and Non-Fiction reading.
  • Fly Fishing.
  • DIY and Home Improvements.

Accomplishments

  • Tiger Brands Sales Team of the year, 2022 and 2024.
  • Tiger Brands 1st Runner Up Category Regional Sales Team of the year, 2023.
  • Secured entry and distribution of Premium Confectionary Brand Ferrero Rocher into Botswana within two months of starting my tenure as Key Accounts Exec at Brands Africa.
  • I was selected as the project lead on a strategic initiative to drive penetration and distribution in the South African Emerging Market defined by LSM 1 to 6 Consumers. In October 2011, I had a 2-week business immersion in the Kellogg India business to look at best practices for possible integration into a South Africa Emerging Market development plan.
  • Recipient of the inaugural Sales Manager of the Year awards at National Brands (2005)
  • Achieved Distinction award in my Production Management Diploma due to my thesis work on "South Africa and the World in the 1990's

Timeline

Country Operations Manager - Tiger Brands
03.2020 - Current
Head of Sales - Bokomo Foods
08.2018 - 02.2020
Key Accounts Exec for Botswana, Zambia, Zimbabwe a - Brands Africa - BCG
05.2017 - 04.2018
Sales Director South Africa and Sub Eq. Africa - Ferrero Rocher
07.2015 - 06.2016
Export Channel Manager, Sub Equatorial Africa - Kellogg Company of South Africa
05.2014 - 06.2015
National Sales Manager - Kellogg Company of South Africa
01.2014 - 05.2014
Customer Business Manager - Kellogg Company of South Africa
07.2011 - 12.2013
National Sales Manager and Customer Services Man - Kellogg Company of South Africa
01.2010 - 06.2011
National Key Account Manager, SPAR Group - Kellogg Company of South Africa
06.2008 - 12.2009
National Key Account Manager, Wholesale - Kellogg Company of South Africa
11.2007 - 05.2008
Owner - Manager - ESP Electrical Contractors
04.2006 - 10.2007
National Customer Business Manager, Wholesale - National Brands. (currently A.V.I.)
03.2003 - 03.2006
Regional Sales Manager - National Brands. (currently A.V.I)
03.2003 - 09.2005
National Key Accounts Manager - Martin and Martin
07.2002 - 02.2005
Trade Marketing and Operations Manager - Smollan Sales and Marketing
08.2000 - 06.2002
Various Regional and National Positions - SIMBA PTY LTD. (Later fully acquired by PepsiCo)
09.1991 - 07.2000
Various Positions Held - Nampak Corrugated
09.1987 - 08.1991
Apprentice and Qualified Electrician - South African Railways
01.1980 - 07.1987
AC Nielsen's - Some College (No Degree), Customer Product Data Management
Glendinning Management Consultants - Retail Immersion And Strategic Customer Plans, Retail Customer Management
PepsiCo - Global Business Development And High Performance Leadership, Sales And Leadership
Gordan Institute of Management - Executive Leadership Program, Sales Management
Damelin School of Management - Diploma in Production Movement, Production Management
Pietermaritzburg Technical College - National Technical Certificate 4 And 5, Electrical Engineering
South African Trade Test Centre - Electrician, Electrical
Brian Cowie