Bijo Jose Chirayath
Thrissur
Summary
I am a hardworking, motivated and passionate individual who has wealth of experience in retail and wholesale industry. I am a good listener and a team player. Undertook many new store projects in my career and accomplished them successfully. I have effectively managed Polaris software
Overview
19
19
years of professional experience
Work History
Regional Manager
CHOPPIES SUPERMARKETS
WINDHOEK
11.2023 - 02.2025
- Maintained a high level of professionalism when interacting with customers or vendors in person or over phone and email communication.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Regional Manager
Choppies Supermarket
01.2015 - 01.2023
- Managing 15 stores operations, each store having 45 staff members including managers
- Interviewing and recruiting a new staff
- Investigating complaints, disturbances, and violations, and resolving problems following management rules and regulations
- Valuate effectiveness of new promotion and products
- Analyzing the profit and loss monthly basis for entire store including the department like fruit and veg, butchery, takeaway and bakery and also providing the guidelines to improve standard and the profitability
- Sales promotion execution includes store merchandising and pricing
- Controlling and monitoring the consistent store standard
- Making sure all the known value items are available in the store for all the time to keep the customers always happy
Branch Manager
Choppies Supermarket
01.2011 - 01.2015
Branch Manager
Choppies Supermarket
01.2008 - 01.2011
- Controlling service department like, Bakery, Butchery, Fruit and Veg and daily food departments
- Hire and train workers such as customer service associates, clerks and cashiers
- Provide staff with product knowledge
- Place order with vendors and suppliers
- Recruiting, training, supervising and appraising staff
- Managing budget
- Maintaining statistical and financial records
- Promoting and Marketing business, preparing promotional materials and displays
- Maximizing profitability and meeting sales targets
Assistant Manager
Choppies Supermarket
01.2006 - 01.2008
- Managing and motivating a team to increase sales and ensure efficiency
- Managing stock levels and making key decisions about the stock control
- Dealing with staff issues such as interviewing potential staff, conducting appraisals and performance reviews, as well as
- Ensuring for standard for quality customer service
Education
Bachelor of Commerce -
University of Calicut
01.2005
Skills
- Leadership
- Problem solving
- Project management
- Regional planning
- Business development and planning
- International relations
- Sales and marketing strategies
- Operational management
- Sales expertise
- Sales development
- Marketing leadership
- Operations
- Sales planning
Personal Information
Date of Birth: 09/25/84
Skillset
- Leadership
- Problem solving
- Project management
Timeline
Regional Manager
CHOPPIES SUPERMARKETS
11.2023 - 02.2025
Regional Manager
Choppies Supermarket
01.2015 - 01.2023
Branch Manager
Choppies Supermarket
01.2011 - 01.2015
Branch Manager
Choppies Supermarket
01.2008 - 01.2011
Assistant Manager
Choppies Supermarket
01.2006 - 01.2008
Bachelor of Commerce -
University of Calicut
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