Bianca Özcan
Windhoek
Summary
Dynamic leader and innovative thinker with a proven track record in operations management and fundraising, notably at Multiple Sclerosis Namibia. Excelled in partnership building and effective communication, driving healthcare interventions and advocacy. Skilled in business administration, demonstrated through strategic planning and team engagement. Achievements include enhancing organizational efficiency and expanding donor networks.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Founder & Project Manager
Multiple Sclerosis Namibia
Windhoek
05.2012 - Current
- Company Overview: www.msnamibia.org
- Maintains country office-wide planning and coordination
- Corresponding and providing feedback to sponsors, donors, the Ministry of Health and Social Services of Namibia, patients, and the International MS Federation, Rare Diseases International, and corresponding organizations worldwide.
- Ensure compliance with relevant donors and reporting to the auditor
- Arrange,host all local conferences, seminars, and meetings
- Managed divisional marketing, advertising, and new product development
- Provide training and advocacy to corporate companies and other organizations on rare diseases
- Establish and foster a link between patients and medical professionals
Audit Administrator
FNB Holdings Namibia
05.2007 - 01.2012
- Follow up on all routine and credit audits for the FNB Namibia Group, and preparation of quarterly/monthly risk reports.
- Writing new risk control measures, implementation
- Monitoring of all audit exceptions and audit findings
- Monitoring the current and previous audit exceptions system, disciplinarians.
- Identifying root causes,provide solutions
Executive Assistant
FNB Namibia
01.2004 - 01.2007
- Assistant to Head of Home Loans with drawing up yearly budgets of Unit, Preparing the monthly CEO report, Preparing the monthly financial statistics, trends, and market share
- Produced accurate office files, updated spreadsheets, and crafted presentations to support executives and boost team productivity
- Trained junior office staff in correct procedures and reporting requirements
- Responded to emails and other correspondence to facilitate communication and enhance business processes
- Updated executives on changing business needs by thoroughly documenting internal and client meetings
Credit Official
FNB Namibia
Windhoek
03.2002 - 03.2003
- Updated client accounts with new information and verified data for informed credit approvals
- Verified application and account details to accurately assess credit and financial risks of potential clients
Education
Master of Business Administration -
MANCOSA
11.2024
Master Communication -
Health Education Institute - PAA2024
10-2024
Social Media Marketing Foundations -
LinkedIn Training
CA01.2021
SAP Online Course -
Udemy
01.2017
Talent Management -
FNB Namibia
01.2009
Financial Services Certificate -
Institute of Bankers (IOB)
01.2009
Credit Diploma - Banking Credit
Unisa
South Africa01.2008
Diploma - Information Administration
Polytechnic of Namibia
01.2004
Certificate - Information Administration
Polytechnic of Namibia
01-2002
Skills
- Innovative Thinker
- Fundraising
- Healthcare intervention & data collection
- Effective Communicator
- Capacity building and advocacy
- Team engagement
- Business administration
- Partnership building
- Operations management
Affiliations
- Multiple Sclerosis International Federation - Member
- Founding Member of Namibia Association of Rare Diseases
- IPOPI (International Patient Organization for Primary Immunodeficiency)
Accomplishments
- Only Multiple Sclerosis Organization in Namibia & one of the 4 most active in Africa
- Elected Panel Member for Essential Medicine List (EML) with MSIF & WHO
- Speaker at Namibia Health Exhibition August 2023 and Panelist 2024
Certification
- International Guideline Development Credentiality & Certification (INGUIDE) Feb 2022 Credential ID 2022-L1-V2-00622
Languages
English
First Language
Afrikaans
Intermediate (B1)
B1
References
- Rodney Forbes, Chief Operating Officer, FirstRand Namibia, 061 - 2992111
- Andre Izaaks, Manager Procurement, Multiple Sclerosis Namibia, 0811414877
Timeline
Founder & Project Manager
Multiple Sclerosis Namibia
05.2012 - Current
Audit Administrator
FNB Holdings Namibia
05.2007 - 01.2012
Executive Assistant
FNB Namibia
01.2004 - 01.2007
Credit Official
FNB Namibia
03.2002 - 03.2003
Master of Business Administration -
MANCOSA
Master Communication -
Health Education Institute - PAA2024
Social Media Marketing Foundations -
LinkedIn Training
SAP Online Course -
Udemy
Talent Management -
FNB Namibia
Financial Services Certificate -
Institute of Bankers (IOB)
Credit Diploma - Banking Credit
Unisa
Diploma - Information Administration
Polytechnic of Namibia
Certificate - Information Administration
Polytechnic of Namibia
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