Internship Student
Ministry Of Information Communication Technology
Windhoek, Namibia
02.2016 - 07.2016
- Installed and configured hardware, software, systems, networks, printers, and scanners.
- Maintained user accounts in Active Directory and Exchange Server environments.
- Troubleshot system issues related to network connectivity, software installation and configuration, printing.
- Provided technical support to users via telephone or remote access.
- Set up user profiles on local machines according to established standards.
- Performed troubleshooting on networking and connectivity issues to restore connections and network access.
