Bernice Celliers
Teacher
Windhoek
Summary
Highly organized and professional Administrative and Educational Support Specialist with extensive experience in confidential record management, parent/client communication, scheduling, reporting, and coordination within structured, high-responsibility environments. Demonstrates exceptional discretion, attention to detail, and interpersonal sensitivity—essential in specialist practice settings. Adept at supporting professionals, managing complex administrative workflows, and maintaining calm, professional engagement with clients and families in sensitive situations.
Proactive and caring worker with 20 years of experience combined with communication strengths and good observational skills. Skillfully handles day-to-day activities while looking for opportunities to make a difference.
Overview
23
23
years of professional experience
2
2
Languages
Work History
Preschool Teacher & Administrative Support
Windhoek Gymnasium Pre-Primary School
01.2016 - Current
- Manage daily administrative and organizational functions in a structured educational environment
- Maintain accurate learner records, attendance registers, assessments, and confidential documentation
- Communicate professionally with parents, caregivers, therapists, and management regarding learner progress and concerns
- Schedule assessments, meetings, and consultations, ensuring punctuality and efficient time management
- Liaise with multidisciplinary professionals including speech therapists, occupational therapists, and psychologists
- Apply strict confidentiality and ethical standards in handling sensitive family and learner information
- Prepare formal reports and correspondence using Microsoft Word and Excel
- Support institutional communication and branding via social media platforms
- Designed creative lesson plans that incorporated hands-on activities and interactive learning experiences to foster curiosity and engagement in young learners
- Evaluated student performance regularly through observation, assessment tools, and parent-teacher conferences to ensure academic growth was being achieved consistently across all areas of development.
- Maintain a calm, reassuring professional presence during emotionally sensitive interactions
Department Manager
Theo’s SUPERSPAR
01.2011 - 01.2013
- Managed department administration, inventory control, ordering, pricing, and reporting
- Coordinated staff supervision, training, and performance standards
- Ensured compliance with operational procedures and quality standards
- Maintained accuracy in stock control, documentation, and financial performance
- Delivered consistent customer service excellence
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
- Provided ongoing staff development opportunities through training programs, workshops, and regular feedback sessions.
Nursery School Secretary
Ten Tiny Toes Nursery School
01.2005 - 01.2007
- Managed principal’s diary, correspondence, and administrative scheduling
- Prepared briefs, meeting documentation, and formal written communication
- Maintained parent, staff, and medical records
- Compiled weekly electronic communications to parents
- Acted as primary administrative contact for parents and staff
- Performed clerical and administrative support duties to optimize workflow procedures.
- Answered multi-line telephones and greeted visitors and parents to facilitate office operations.
- Processed student registrations and withdrawals.
Private Tutor (Home Schooling)
Stellenbosch Hydro
01.2003 - 01.2005
- Planned and delivered structured educational programmes
- Compiled assessments and detailed progress reports
- Coordinated educational exhibitions and evaluations
Education
National Certificate - N4 – N6
Advanced Certificate - Educare
College for Pre-Primary Certificate - undefined
Music Certificate - undefined
ER Certificate - Level 1
SA National Epilepsy League Certificate - undefined
BJS Risk Assessment & Training Certificate - undefined
Boland, Stellenbosch
Stellenbosch, South AfricaDiploma - Early Childhood Care and Education (Level 6)
01.2021
Diploma - Life Coaching
01.2020
Matric Certificate - undefined
Otjiwarongo Secondary School
Otjiwarongo, Namibia01.1999
Skills
Administration & confidential record management
References
Available on request
PROFESSIONAL ATTRIBUTES
- Impeccable professional presentation and workplace etiquette
- High level of discretion, integrity, and confidentiality
- Excellent verbal and written communication skills
- Calm, empathetic, and professional interpersonal manner
- Highly organised with strong time-management skills
- Reliable, detail-oriented, and adaptable
- Confident representative of organisational values
Timeline
Preschool Teacher & Administrative Support
Windhoek Gymnasium Pre-Primary School
01.2016 - Current
Department Manager
Theo’s SUPERSPAR
01.2011 - 01.2013
Nursery School Secretary
Ten Tiny Toes Nursery School
01.2005 - 01.2007
Private Tutor (Home Schooling)
Stellenbosch Hydro
01.2003 - 01.2005
National Certificate - N4 – N6
College for Pre-Primary Certificate - undefined
Music Certificate - undefined
ER Certificate - Level 1
SA National Epilepsy League Certificate - undefined
BJS Risk Assessment & Training Certificate - undefined
Boland, Stellenbosch
Diploma - Early Childhood Care and Education (Level 6)
Diploma - Life Coaching
Matric Certificate - undefined
Otjiwarongo Secondary School