Benjamin Wynand Gabrielsen
Walvis Bay
Summary
Friendly and adaptable professional with remarkable leadership and program management skills. Successful in leading every facet of new and ongoing business operations. Strategic thinker and tactical decision-maker with passion for serving customers and exceeding expectations. Creative problem solver skilled at de-escalating situations and driving positive change.
Overview
10
10
years of professional experience
Work History
Branch Manager
Outdoor Centre Swakopmund
07.2022 - Current
- Maintained friendly and professional customer interactions.
- Assessed employee performance and developed improvement plans.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Engaged employees in business processes with positive motivational techniques.
- Implemented service improvements to enhance sales cycle.
- Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
- Consulted customers to boost product sales and services.
Sales Representative Team Leader
Outdoor Centre Windhoek
10.2019 - 06.2022
- Fostered vital customer relationships to generate sales.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Generated new leads through networking and attending industry events.
- Used customer insights to develop innovative sales strategies to increase sales.
- Trained and mentored new sales representatives.
- Managed customer accounts to secure customer satisfaction and repeat business.
Sales Representative
Ashlee Distributors
11.2017 - 09.2019
- Managed customer accounts to secure customer satisfaction and repeat business.
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Sales Representative
Tauber & Corssen
08.2016 - 10.2017
- Managed customer accounts to secure customer satisfaction and repeat business.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
Sales Representative
Bearings International
05.2013 - 07.2016
- Managed customer accounts to secure customer satisfaction and repeat business.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Built customer loyalty and retention by delivering excellent service.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
Education
High School Diploma -
HTS
Windhoek Namibia11.2007
Skills
- Team Player
- Multitasking Abilities
- Goals and Performance
- Market Research
- Build Customer Relationships
- Excellent Work Ethic
- Sales Planning
- Staff Management
- Cost Control and Reduction
- Competitor Tracking
- Event Planning
Motorsport, Fishing And Practical Shooting
Motorsport runs in my veins as rally was n big part of my life growing up. I also follow Formula 1 closely and enjoy Sundays when there is n race. I am also keen fisherman and enjoy days with n rod in my hand and n fish pulling hard on it. I am also n member at Swakopmund practical shooting club and compete at various shooting events.
Additional Information
I am a punctual and motivated individual who is able to work in a stressful environment and produce high standards of work. I am an excellent team player and am able to take instructions from all levels. I am friendly, helpful and have a good sense of humor to build up good working relationships with all colleagues. I am flexible, reliable and possess excellent time keeping skills and am keen and very willing to learn and develop new skills .
Languages
Afrikaans
Native language
English
Advanced
C1
Timeline
Branch Manager
Outdoor Centre Swakopmund
07.2022 - Current
Sales Representative Team Leader
Outdoor Centre Windhoek
10.2019 - 06.2022
Sales Representative
Ashlee Distributors
11.2017 - 09.2019
Sales Representative
Tauber & Corssen
08.2016 - 10.2017
Sales Representative
Bearings International
05.2013 - 07.2016
High School Diploma -
HTS
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