Benjamin N N Amadhila
Eenhana,Ohangwena
Summary
Dedicated professional with a strong foundation in customer service excellence, known for effective communication and problem-solving abilities. Demonstrates exceptional multitasking skills, patience, and composure in high-pressure environments. Committed to building customer rapport and enhancing client satisfaction through strategic solutions.
Overview
5
5
years of professional experience
3
3
years of post-secondary education
Work history
Customer consultant
Access Eletronics
Windhoek, Khomas
02.2023 - 12.2025
- Managed multiple tasks simultaneously to improve efficiency in a demanding environment.
- Utilized product knowledge effectively, resulting in informed customers.
- Developed rapport with clientele quickly, leading to improved customer retention rates.
- Identified potential opportunities for upselling, thus increasing revenue generation.
Customer service consultant
Luana Printing CC
Windhoek, Namibia
01.2021 - 11.2023
- Improved overall efficiency with time management and multitasking abilities.
- Developed excellent rapport with customers to encourage repeat business.
- Served as primary point of contact for clients, ensuring their concerns were addressed efficiently.
- Handled returns or exchanges smoothly, contributing towards maintaining positive client relationships.
Education
Shituwa Senior Secondary School
Endola, Ohangwena 01.2017 - 01.2018
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Haimbili Haufiku Senior Secondary School
Eenhana, Ohangwena 01.2014 - 01.2016
Skills
- Customer service excellence
- Multitasking Abilities
- Patience and composure
- Problem-solving abilities
- Effective communication
- Building customer rapport
LANGUAGES
English
Fluent
Oshikwanyama
Native
REFERENCE
- Mr Martin Morocy , 0812776812
- Mr Johnson Hatutale, 0856948073
Timeline
Customer consultant
Access Eletronics
02.2023 - 12.2025
Customer service consultant
Luana Printing CC
01.2021 - 11.2023
Shituwa Senior Secondary School
01.2017 - 01.2018
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Haimbili Haufiku Senior Secondary School
01.2014 - 01.2016