Audrey Wendy GAROSAS
WINDHOEK
Summary
Dynamic professional focused on developing strategies to enhance stakeholder engagement. Fully committed to driving results through effective communication and keen analysis of business trends. Expert in resource management, eager to contribute to your team.
Overview
8
8
years of professional experience
Work History
Client Retention Officer
Medscheme Namibia/ NHP
09.2024 - Current
- Schedule regular and monthly meetings with pay points to build and maintain relations through creating brand awareness.
- Schedule one-on-one sessions with pay points in order to assist members with benefit queries and medical aid-related questions.
- Schedule information and education sessions with pay points to keep them up to date with industry changes and benefit-related option changes.
- Promote all products and initiatives presented by Medscheme/ NHP according to the SLA.
- Confirm benefits and deliver membership cards to pay points and members.
Client Executive - Public Sector
SYNERGI MARKETING PTY, LTD.
05.2024 - 08.2024
- Consistently achieve monthly sales targets through strategic selling of advertising space across key publications, including Republikein, Namibian Sun, and Allgemeine.
- Diligently complete and update tender supplier documents, ensuring compliance and timely submissions.
- Foster robust relationships with advertisers by leveraging networking opportunities and promoting product and service partnerships.
- Drive revenue growth by crafting and delivering compelling proposals and innovative marketing campaigns.
- Demonstrate leadership in print production by managing digital content for Focus magazines, including Careers, Exams, and Independence editions.
- Award-winning public sector sales executive for 2020 by exceeding sales and project targets by 120%.
Receptionist
NAMIBIA DAIRIES
04.2023 - 07.2023
- Expertly greet and welcome visitors, ensuring a professional first impression and efficient direction to appropriate departments.
- Manage all aspects of incoming and outgoing deliveries, maintaining seamless courier operations.
- Maintain an organized and inviting reception area, upholding company standards for cleanliness and order.
- Skillfully handle company telephone communications, including screening and accurately directing calls.
- Assist in sorting and distributing postal mail to employees, enhancing internal communication efficiency.
- Provide essential support to new employees by supplying necessary dial-out codes.
Marketing Assistant Temp
NAMIBIA DAIRIES
11.2022 - 03.2023
- Streamlined procurement by sourcing quotes for purchases and services, ensuring meticulous recording on SAP.
- Facilitated product identification by managing barcode confirmations and availability for ND products.
- Conducted competitive market analysis through regular price survey comparisons, enhancing product pricing strategies.
- Supported digital marketing initiatives by contributing to online campaign execution.
- Analyzed sales data for ND products, providing insights for reporting and strategic decision-making.
- Maintained product integrity by regularly updating marketing materials.
Client Executive: Public Sector
NAMIBIA MEDIA HOLDINGS
12.2017 - 02.2022
- Consistently achieved monthly sales targets through proposals and innovative marketing campaigns across key publications including Republikein, Namibian Sun, and Allgemeine.
- Diligently completed and updated tender supplier documents, ensuring compliance and timely submissions and deliver insightful feedback reports to both managers and clients.
- Fostered robust relationships with advertisers by leveraging networking opportunities and promoting product and service partnerships.
- Orchestrated digital marketing initiatives and online events such as CareersVX and NMH@1 Africa Good Morning, expanding digital presence.
- Led the coordination and hosting of pre-recorded virtual interviews and shows, showcasing versatility and digital proficiency.
- Demonstrated leadership in print production by managing digital content for Focus magazines, including Careers, Exams, and Independence editions.
Education
Bachelors Degree - Business Administration
Namibia University of Science and Technology
01.2017
Skills
- Interpersonal Skills
- Sales and Marketing
- Leadership Skills
- Problem Solving
- Customer Care and Customer Relations
- Critical thinking
- Active Listening
LANGUAGES
English
German
Afrikaans
Timeline
Client Retention Officer
Medscheme Namibia/ NHP
09.2024 - Current
Client Executive - Public Sector
SYNERGI MARKETING PTY, LTD.
05.2024 - 08.2024
Receptionist
NAMIBIA DAIRIES
04.2023 - 07.2023
Marketing Assistant Temp
NAMIBIA DAIRIES
11.2022 - 03.2023
Client Executive: Public Sector
NAMIBIA MEDIA HOLDINGS
12.2017 - 02.2022
Bachelors Degree - Business Administration
Namibia University of Science and Technology
LINKS
LinkedIn: https://www.linkedin.com/in/audrey-garosas-2900aa5b?utm_source=share&utm_...
References
HR Officer – Namibia Media Holdings / Synergi Marketing 📞 +264 61 297 2066 | 📧 madri@nmh.com.na
Marketing Manager – Namibia Dairies 📞 +264 81 421 5100 | 📧 dalinka.alberto@ol.na
Retention Team leader – Medscheme Namibia 📞 +264 81 263 2883 | 📧 shipangad@medscheme.com.na
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