Astrid Tjiunomuinjo Mungunda
Otjiwarongo
Summary
Enthusiastic young lady, eager to contribute to team success through hard work, attention to detail with excellent communication and organizational skills. Motivated to learn, grow and excel as an individual.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong communication skills, commercially aware, seeking position that is challenging and rewarding. Detail-oriented individual who lends creative approach to classroom preparation, policy and presentation. Promotes collaborative environment focused on curriculum and strategy development prioritizing productive, customizable learning practices. Passionate and excels at sharing unique approach to individualized instruction to keep work on pace. No task too small.
Overview
18
18
years of professional experience
Work History
Medical Secretary
Kalo Medical Services
Otjiwarongo
08.2022 - Current
- Complete administrative patient intakes with case histories, insurance information and mandated forms
- Locate, check in and pulled medical records for patient appointments and incomplete charts
- Register new patients in electronic medical records prior to appointment scheduling
- Organized paperwork such as charts and reports for office and patient needs.
Farmer Worker
Farm
Omaheke Region
11.2021 - 07.2022
- Performed general housekeeping and cleaning tasks.
- Gardening
- Evaluated staff performance and provided coaching to address inefficiencies
- Developed and updated tracking spreadsheets for process monitoring and reporting
- Gathered, organized and input information into digital database
Family Caregiver Volunteer
Family
Windhoek
12.2020 - 04.2021
- Carried out day-day-day duties accurately and efficiently.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Used critical thinking to break down problems, evaluate solutions and make decisions
COVID-19 Call Center Volunteer
City Of Windhoek
Windhoek
07.2020 - 11.2020
- Collected health information and assisted qualified patients with registration for COVID-19 vaccination.
- Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
- Answered up 50 calls per hour from people seeking public health information about COVID-19.
- Provided referrals to local clinics, urgent care centers and hospitals for patients based on query responses.
- Maintained compassionate demeanor throughout patient and customer interactions to ameliorate stressful situations.
Daycare Teacher
Eco-climate Smart Education Advancers
Windhoek- Khomas
01.2012 - 06.2020
- Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Organized activities to teach preschool children foundational learning skills such as letters and numbers.
- Consulted with parents to build and maintain positive support networks and support continuing education strategies
- Made nutritious lunches and snacks for children
- Engaged with children on individual basis to build positive relationships and promote learning
Relieve Teacher
Theo Katjimune Primary School
Windhoek
01.2017 - 01.2018
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Used coordination and planning skills to achieve results according to schedule.
- Used critical thinking to break down problems, evaluate solutions and make decisions
- Used coordination and planning skills to achieve results according to schedule
- Exceeded goals through effective task prioritization and great work ethic
Assistant Teacher
Emma-hoogenhout
Windhoek - Khomas
02.2013 - 02.2014
- Took over class of 42 students for regular classroom teacher, managing assignments, student needs and recordkeeping.
- Provided one-on-one and group-based learning support to maintain student progress and development.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- supported teacher in preparing individualized learning plans for underperforming students
Licensing Officer
Natis Valley
Windhoek
01.2003 - 07.2005
Junior Shop Manager
Stuttafords Clothing
Windhoek
03.1999 - 03.2003
Education
Certificate - Caregiver Skills - Dimentia Care
Alison
UK06.2022
Certificate - 1 - 15 Caretaker Certificates
Florence Academy
UK06.2022
Tesol Certificate - Teaching English As A Second Language
Threshold Training Association
PRAGUE 11.2016
Certificate - Grade 12
Centaurus High School
Centaurus Road Windhoek 01.1998
Skills
- Flexible and Adaptable
- Customer Service
- Self-Motivated
- Good listening skills
- Decision Making
- Responsible
- Good interpersonal skills
- Team-building
Languages
German
Intermediate
B1
Afrikaans
Advanced (C1)
A1
Otjiherero
Advanced (C1)
A1
English
Advanced (C1)
A1
Timeline
Medical Secretary
Kalo Medical Services
08.2022 - Current
Farmer Worker
Farm
11.2021 - 07.2022
Family Caregiver Volunteer
Family
12.2020 - 04.2021
COVID-19 Call Center Volunteer
City Of Windhoek
07.2020 - 11.2020
Relieve Teacher
Theo Katjimune Primary School
01.2017 - 01.2018
Assistant Teacher
Emma-hoogenhout
02.2013 - 02.2014
Daycare Teacher
Eco-climate Smart Education Advancers
01.2012 - 06.2020
Licensing Officer
Natis Valley
01.2003 - 07.2005
Junior Shop Manager
Stuttafords Clothing
03.1999 - 03.2003
Certificate - Caregiver Skills - Dimentia Care
Alison
Certificate - 1 - 15 Caretaker Certificates
Florence Academy
Tesol Certificate - Teaching English As A Second Language
Threshold Training Association
Certificate - Grade 12
Centaurus High School
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