Summary
Overview
Work History
Education
Skills
Languages
Leadership skills
Timeline
Barista
Arrieb Xhao

Arrieb Xhao

gobabis,Omaheke

Summary

Dynamic hospitality professional with a proven track record at Naankuse Wildlife Experience, excelling in customer service and sales operations. Adept at enhancing guest experiences through exceptional food and beverage service, while demonstrating teamwork and adaptability. Skilled in cash handling and POS systems, ensuring efficient operations and guest satisfaction.

Dedicated and customer-focused hospitality professional with experience in front-of-house operations, sales, and guest services. Skilled at checking in guests, managing reservations, and delivering high-quality service as both waiter and bartender. Flexible and adaptable across multiple departments, ensuring seamless guest experiences.

Overview

3
3
years of professional experience
2022
2022
years of post-secondary education

Work History

Waiter/Bartender

Naankuse wild life experience and sanctuary
Windhoek
02.2024 - Current
  • Provided excellent customer service in a wildlife sanctuary dining environment.
  • Assisted guests with menu selections and dietary preferences.
  • Maintained cleanliness and organization of dining areas and utensils.
  • Operate sales and manage guest check-ins efficiently.
  • Provide excellent food and beverage service as waiter and bartender.
  • Handle guest inquiries and resolve issues promptly.
  • Support various departments as needed, demonstrating flexibility.
  • Maintain a clean and welcoming environment for guests.

Front of House Employee

Naankuse wild life experience sanctuary
Windhoek
04.2022 - 08.2024
  • Greeted and assisted guests upon arrival at the wildlife sanctuary.
  • Provided information about animals and exhibits to enhance visitor experience.
  • Maintained cleanliness and organization of public areas within the sanctuary.

Dedicated and customer-focused hospitality professional with experience in front-of-house operations, sales, and guest services. Skilled at checking in guests, managing reservations, and delivering high-quality service as both waiter and bartender. Flexible and adaptable across multiple departments, ensuring seamless guest experiences.

Education

Combretum Trust School
Windhoek , Namibia

Skills

  • Customer service
  • Menu knowledge
  • Sales operations
  • Food safety standards
  • Guest check-in and reservations
  • Front-of-house operations
  • Waiter and bartender service
  • Sales and upselling techniques
  • Excellent customer service
  • Teamwork and adaptability
  • Cash handling & POS systems

Languages

Damara/nama & San
First Language
German
Beginner (A1)
A1

Leadership skills

• volunteer coordinator

• can run operations in absence of management and work very good in a team giving everyone a fair chance to contribute to the team love working in groups.

•regarded as a leader by my colleagues and HR department.

Timeline

Waiter/Bartender

Naankuse wild life experience and sanctuary
02.2024 - Current

Front of House Employee

Naankuse wild life experience sanctuary
04.2022 - 08.2024

Combretum Trust School
Arrieb Xhao