Arona Eita
Opuwo
Summary
I am a 35 year old man currently who is a holder of a Diploma in Media Studies from the University of namibia. I addition to that I also hold a Certificate in in Web Design from University of Cape Town and a Certificate in Banking and Finance from the Academy of Bankers Namibia and currently studied toward a Diploma.
I am a dynamic Multi-skilled Consultant with extensive experience at FNB, excelling in account opening and procurement. With a
proven track record in enhancing operational efficiency and customer satisfaction. Adept at managing ATM services and loan
applications, demonstrating strong administrative skills and a commitment to excellence in banking services.
An effective advisor who communicates well with people of all ages and backgrounds. Excellent eye for detail enabling quick
identification of areas for improvement and suggesting strategies to help businesses reach goals. Focused on introducing efficient
systems and processes.
Overview
9
9
years of professional experience
Work History
Multi-Skilled Consultant
First National Bank of Namibia
Opuwo
07.2019 - Current
> Various credit facilities application
> Opening bank accounts
> ATMs Custodianship
> Branch Procurement
> Teller Supervision (Relieving)
> Developed and maintained strong client relationships, ensuring high levels of satisfaction and repeat business.
> Mentored junior staff, fostering professional growth and knowledge sharing.
Bank Teller
First National Bank of Namibia
Opuwo
07.2016 - 07.2019
> Processed customer transactions (Deposits, Cheques, Transfers and Withdrawals) with accuracy and efficiency, ensuring compliance with banking regulations.
> Assisted customers in account inquiries, providing tailored solutions to enhance satisfaction and retention.
> Maintained cash drawer integrity through diligent auditing and balancing at the end of each business day.
> Trained new tellers on operational procedures, fostering a collaborative team environment for optimal performance.
> Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
Education
Diploma - Media Studies
University of Namibia
Oshakati, Oshana, Namibia10-2025
A Certificate - Banking And Finance
Academy of Bankers of Namibia
Windhoek, Khomas, Namibia07-2025
Certificate (short Court Online Course) - Web Design
University of Cape Town
Cape Town, South Africa09-2020
High School Diploma -
Namibia Senior Secondary School Education
Oshikuku, Omusati, Namibia11-2009
Skills
> Integrity and honesty
> Analytical thinking
> Strategic planning
> Customer relationship management
> Client engagement
> Continuous improvement
> Multitasking and organization
> Risk assessment
Affiliations
Miss Ervilla Shipahu
First National Bank of Namibia, Opuwo
0813779380, eshipahu@fnbnamibia.com.na
Miss Yulanda Beukes
First National Bank of Namibia, Oshakati
0813612631, yulanda.beukes@fnbnamibia.com.na
Timeline
Multi-Skilled Consultant
First National Bank of Namibia
07.2019 - Current
Bank Teller
First National Bank of Namibia
07.2016 - 07.2019
Diploma - Media Studies
University of Namibia
A Certificate - Banking And Finance
Academy of Bankers of Namibia
Certificate (short Court Online Course) - Web Design
University of Cape Town
High School Diploma -
Namibia Senior Secondary School Education