Jakula FG Shongolo
Windhoek
Summary
Experienced IT professional with a strong background in cybersecurity, network administration, and technical support. Skilled in identifying and mitigating security threats, managing network infrastructure, and troubleshooting complex technical issues. Demonstrated ability to safeguard digital assets, enhance system efficiency, and provide exceptional support to users. Proficient in implementing security protocols, configuring network equipment, and ensuring seamless connectivity across diverse environments. Committed to continuous learning and staying current with industry best practices to deliver reliable, secure, and optimized IT solutions
Overview
6
6
years of professional experience
1
1
Certification
Work History
IT Technician
Electoral Commission of Namibia(ECN)
Windhoek, Namibia
06.2024 - Current
- Installed and configured hardware, software, systems, networks, printers, and scanners.
- Troubleshot system issues related to network connectivity, software installation, configuration, printing, and hardware.
- Performed daily backups using Symantec Backup Exec and other backup solutions.
Information Security Officer
DATACOM TECHNOLOGIES
Windhoek, Namibia
01.2023 - 05.2024
- Risk Mitigation: Identified security threats and implemented risk mitigation strategies.
- Network Security Assessment: Assessed network infrastructure and audited systems for vulnerabilities.
- Access Control: Ensured user access compliance with security policies.
- Incident Response: Performed incident response and continuous threat monitoring.
- Policy Development: Created and enforced security protocols.
- Training and Awareness: Mentored team and promoted security awareness.
Network Administration Trainee
Namibia University Of Science and Technology (NUST)
Windhoek, Namibia
03.2019 - 08.2019
- Network Support and Troubleshhoing: Assisted in network operations, maintenance, and troubleshooting.
- LAN and Cable Management: Troubleshot LAN connections and installed network cables.
- Equipment Installation: Installed and configured network equipment and IP phones.
Education
B.Sc. - Cyber Security
Namibia University of Science and Technology
Windhoek, Namibia12.2024
Skills
- Technical Proficiency: Threat Intelligence, SIEM Platforms, Vulnerability Management, System Hardening, Malware Analysis, Network Security
- Network & Hardware: Cisco Switches/Routers, Endpoint Detection, Firewall & IDS/IPS Management, Network Wiring, Hardware Installation, Troubleshooting
- Operations & Support: Help Desk Operations, Security Patching, Network Maintenance, Information Security
- Soft Skills: Communication, Teamwork, Analytical & Problem-Solving
Certification
- CCENT
- NSE3
- NSE 1
- NDG Linux Essentials
- NSE2
- Python Essentials 1
References
- Mr. Kandali Haimbondi, CEO at DATACOM TECHNOLOGIES, +264818139238
- Mr. Tobias Panduleni, Information Security Officer at Bank Of Namibia, +26481 0433320
- Mr. Sackaria Indombo, Network Engineer at Debmarine, +264818221417
Timeline
IT Technician
Electoral Commission of Namibia(ECN)
06.2024 - Current
Information Security Officer
DATACOM TECHNOLOGIES
01.2023 - 05.2024
Network Administration Trainee
Namibia University Of Science and Technology (NUST)
03.2019 - 08.2019
- CCENT
- NSE3
- NSE 1
- NDG Linux Essentials
- NSE2
- Python Essentials 1
B.Sc. - Cyber Security
Namibia University of Science and Technology
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