Anna Magano Ndahafa Nangombe
Rundu
Summary
Dynamic professional with extensive experience at the Namibian Correctional Service, excelling in providing a full range of programs and services at the institutional level that support the rehabilitation, personal growth, social, psychological, and mental health well-being of offenders. Proven ability to enhance inmate rehabilitation through effective program facilitation and behavioral analysis. Skilled in community engagement, consistently delivering tailored support, and fostering positive outcomes for individuals in need.
Overview
9
9
years of professional experience
Work History
Psychosocial Rehabilitation Programmes Delivery
Namibian Correctional Service
Elizabeth Nepemba Correctional Facility, Rundu
12.2024 - Current
- Delivered rehabilitation programmes to promote behavioral change and reduce recidivism.
- Conducted crisis interventions and tailored support for individual inmate needs.
- Facilitated group sessions to boost engagement and peer support.
- Evaluated programme effectiveness and adjusted strategies for improved outcomes.
Case Management Officer
Namibian Correctional Service
Divundu Correctional Facility, Divundu
10.2020 - 11.2024
- Managed offender cases through risk assessments, treatment planning, and profiling.
- Prepared Reintegration Action Plans and coordinated referrals to rehabilitation programmes.
- Produced progress reports and assessed sentence remission for parole support.
- Liaised with external stakeholders to ensure effective reintegration and community supervision.
Assistant Life Skills Coach
Star For Life Namibia
Ondangwa
07.2020 - 09.2020
- Facilitated engaging life skills sessions using multimedia learning tools.
- Coordinated after-school tutoring support with teachers for at-risk students.
- Provided outreach and crisis intervention for learners with behavioral or emotional challenges.
- Responded promptly to severe mental health and behavioral incidents.
Clientcare Consultant
King Price Insurance Namibia
Windhoek
01.2018 - 07.2020
- Delivered exceptional customer service while identifying client needs and upselling insurance products.
- Completed insurance applications and secured underwriting approvals.
- Reviewed coverage plans to align offerings with client and business goals.
- Built lasting client relationships through professional support and service delivery.
Volunteer Counselor
Lifeline/Childline Namibia
Windhoek
05.2016 - 07.2020
- Provided counseling support using advanced techniques to address individual and family issues.
- Coordinated community and school-based projects promoting mental health and the protection of women and children.
DREAMS AGYW Caregroup Facilitator
Project Hope Namibia
Windhoek
09.2019 - 09.2019
- Delivered community education on hygiene and illness prevention as part of the DREAMS initiative.
- Maintained strong knowledge of project policies and procedures.
- Built partnerships with referral agencies to connect families with essential support services.
DREAMS AGYW Peer Mentor
I-TECH Namibia
Windhoek
01.2018 - 07.2018
- Assisted adolescent girls and young women (AGYW) with DREAMS program enrollment, logistics, and documentation.
- Facilitated weekly group sessions on sexual health and HIV/AIDS for over 20 participants.
- Identified and promoted safe spaces to protect girls from abuse and harm.
Education
Bachelor of Arts - Clinical Psychology (Single Major)
University of Namibia
Windhoek01.2017
High School Diploma -
Mweshipandeka Senior Secondary School
Ongwediva01.2013
Skills
- Policy and program implementation
- Advocacy and outreach
- Counseling and psychosocial support
- Stakeholder engagement
- Education and facilitation
- Administrative organization
- Emotional intelligence
- Leadership and teamwork
- Cultural sensitivity
- Strategic problem-solving
Professional Trainings
2022 Basic Orientation Training
2021 Sex Offender Risk Assessment Tools Training – Van der Hoeven Kliniek (Netherlands)
Static-99R; Stable-2007; Acute-2007
2020 Case Management and Risk Assessment Training
Presentation and Facilitation Skills
2018 Child Protection and Online Safety
Referral Systems: Child Abuse, Child Maintenance & Gender-Based Violence (GBV)
2017 Crisis Management & Suicide Prevention
2016 Personal Growth & Basic Counselling
Trauma Counselling
Activities
Affirmative Action Board Member at King Price Insurance Namibia, Windhoek in Namibia from 03 Jan 2018 to 03 Jan 2020. Promoted equal opportunities among the designated groups in the workplace in conjunction with the Employment Equity Commission of Namibia as well as the Employment Act.
References
D/COMM Abraham Aukongo A/COMM Charmaine N. Likoro
Case Management Services Head: Psychosocial Rehabilitation Programmes
NCS National Headquarters Elizabeth Nepemba Correctional Facility
Work: +264 819546051; Cell:+264 811458653 Work: +264 819547729 Cell: +264 812885022
Timeline
Psychosocial Rehabilitation Programmes Delivery
Namibian Correctional Service
12.2024 - Current
Case Management Officer
Namibian Correctional Service
10.2020 - 11.2024
Assistant Life Skills Coach
Star For Life Namibia
07.2020 - 09.2020
DREAMS AGYW Caregroup Facilitator
Project Hope Namibia
09.2019 - 09.2019
Clientcare Consultant
King Price Insurance Namibia
01.2018 - 07.2020
DREAMS AGYW Peer Mentor
I-TECH Namibia
01.2018 - 07.2018
Volunteer Counselor
Lifeline/Childline Namibia
05.2016 - 07.2020
Bachelor of Arts - Clinical Psychology (Single Major)
University of Namibia
High School Diploma -
Mweshipandeka Senior Secondary School
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