Summary
Overview
Work History
Education
Skills
Languages
Work Preference
Timeline
Generic
Anita Mulisa
Open To Work

Anita Mulisa

Summary

Customer Service Professional skilled in schedule management, communication coordination, and office organization. Delivered exceptional customer experiences through strong interpersonal skills and adaptability in dynamic environments. Pursued part-time opportunities to further develop professional skills while maintaining a focus on time management and relationship building.

Ambitious Receptionist equipped to handle front desk operations greeting guests, routing correspondence, and solving immediate issues. Goal-oriented and meticulous professional with outstanding computer skills and telephone etiquette. Committed to contributing to company growth.

Focused on providing professional service and support to every office visitor. Diligent about scheduling appointments, managing packages and routing mail to recipients. Positive nature with excellent people skills.

Attentive receptionist with excellent work ethic and positive demeanor. Polished in attending to phone calls and updating calendars and schedules. Organized and dedicated with several years of hands-on experience in administrative roles.

Focused receptionist with several years of hands-on experience answering phone calls, scheduling appointments and directing guests. Personable and organized individual possessing strong administrative skills paired with outstanding recordkeeping and time management abilities. Committed to providing outstanding administrative support to staff and guests.

Highly competent Receptionist with experience in managing front office operations, including handling multi-line phone systems and greeting visitors. Strengths lie in strong organizational skills, ability to multitask, and maintain a professional demeanor under pressure. Previous roles have had significant impact on improving efficiency of administrative processes and enhancing customer service experiences.

Overview

15
15
years of professional experience

Work History

Receptionist

Caprivi cash and carry CC
Katima mulilo , NA
05.2003 - 08.2018
  • Managed scheduling and appointments for office staff and management.
  • Coordinated communications between departments and external stakeholders to ensure timely information flow.
  • Maintained filing system for confidential documents, enabling quick retrieval of information.
  • Assisted in preparing reports and presentations for meetings.
  • Handled incoming calls, directing inquiries to appropriate personnel.
  • Organized office supplies and managed inventory levels to support operational needs.
  • Performed data entry into computer systems; ensured accuracy of all entered information.
  • Managed calendar reminders for upcoming deadlines or events associated with the office.
  • Greeted customers warmly and directed them to appropriate departments.

Cleaner

Caprivi cash and carry CC
Katima mulilo , NA
01.2008 - 05.2009
  • Maintained cleanliness and hygiene in all store areas.
  • Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
  • Operated cleaning equipment safely and efficiently.
  • Managed waste disposal following local regulations.
  • Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.
  • Collected trash from floors within hallways, bathrooms and work areas.
  • Collaborated with team members to ensure cleanliness standards.
  • Followed safety protocols during cleaning tasks consistently.
  • Adapted to new cleaning techniques as required by employer guidelines.

Education

Certificate - Horticulture And Gardening

Horticulture And Gardening
04.2009 - 05.2009

Caprivi Senior Secondary School
Katima Mulilo , Namibia

Skills

  • Document management
  • Schedule management
  • Office software
  • File organization
  • Customer service
  • Phone reception
  • Time management
  • Inventory management
  • Digital communication
  • Communication coordination
  • Team collaboration
  • Confidentiality adherence
  • Adaptation to change
  • Interpersonal communication

Languages

English
First Language
English
Beginner (A1)
A1

Work Preference

Job Search Status

Open to work

Work Type

Full Time

Location Preference

On-Site

Salary Range

$45000/yr - $200000/yr

Timeline

Certificate - Horticulture And Gardening

Horticulture And Gardening
04.2009 - 05.2009

Cleaner

Caprivi cash and carry CC
01.2008 - 05.2009

Receptionist

Caprivi cash and carry CC
05.2003 - 08.2018

Caprivi Senior Secondary School
Anita Mulisa