Detail-oriented administrative and research professional with over a decade of experience in data collection, administrative support, time and attendance control, and team communication. Expertise in Microsoft Office, database management, timekeeping systems, and recruitment support, consistently driving efficiency and accuracy across all tasks. Proven track record of enhancing processes, maintaining precise records, safeguarding confidential information, and thriving in dynamic environments. Adept at leveraging skills to foster seamless operations and contribute to organizational success.
Work History
Administrative Assistant
4 Years 11 Months
Baywash Cleaning Services CC | 10.2021 - 09.2026
Executed administrative tasks including ATP swabs, Smartsheet queries, and system setup to maintain operational efficiency.
Delivered general IT support to ensure seamless office operations.
Provided general IT support for smooth office operations.
Supported payroll processing by organizing attendance, leave, and timesheet documentation.
Improved office workflows by standardizing records, correspondence, and scheduling procedures.
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
October 2021 - September 2026 (4 years 11 months)
Time and Attendance
6 Years
Baywash Cleaning Services CC | 10.2020 - Current
Manage employee attendance using Jarrison Time System.
Captured and verified clock-ins, clock-outs, overtime, and shift schedules to maintain accurate attendance records.
Investigate discrepancies and resolve missed punches or system errors.
Maintain accurate leave, absenteeism, and overtime records.
Generated weekly and monthly reports for HR and payroll, facilitating timely processing and decision-making.
Support payroll processing and employee queries.
Trained staff on timekeeping procedures, ensuring compliance with policies and enhancing overall accuracy.
Assisted with daily operational tasks to ensure smooth workflow. as well as Fleet Control
5 years 11 months
Researcher
3 Years
Tracks4Africa | 10.2023 - Current
Conduct outbound research interviews with businesses and service providers across Africa.
Collect and verify location-based data (GPS coordinates, contact info, services offered, pricing).
Update and maintain internal databases with high accuracy.
Identified and resolved data discrepancies through investigative communication, ensuring data integrity for research projects.
Ensure adherence to research protocols and data confidentiality.
Collaborated with research teams to streamline processes and enhance data collection methodologies.
2 years 7 months
Assistant
13 Years 9 Months
Toni Mould Paracycling | 01.2013 - Current
Delivered comprehensive daily living support at national and international para-cycling competitions, ensuring athletes' well-being and performance readiness.
Facilitated bathing, dressing, feeding, and tricycle assembly/disassembly to optimize athletes' comfort and focus during competitions.
Coordinated travel logistics, schedules, and competition requirements to streamline participation and enhance athletes' competition experience.
13 years 4 months
Data Researcher
10 Years 8 Months
Tracks4Africa | 02.2010 - 10.2020
Documented Cascot code 2434/99 for reference
Conduct qualitative and quantitative research through outbound interviews with businesses and accommodation providers.
Validate geospatial and location-based data, ensuring 100% accuracy in internal databases.
Delivered strategic recommendations that improved data integrity by 15%.
Collaborate with cross-functional teams to improve data collection processes.
10 years 9 months
Payroll Specialist
11 Months
Bay Cleaning services | 01.2006 - 12.2006
Processed payroll and maintained employee records to ensure timely and accurate employee payments.
Supported collection and verification of timesheets and attendance data for HR administration.
1 year
Education
International TEFL And TESOL - Teaching English As A Second Or Foreign Language/ESL Language Instructor
International TEFL And TESOL | Online | 05-2017
Certificate of Undergraduate Studies - Early Childhood Education and Teaching
Boland College | Stellenbosch, South Africa | 12-2009
Diploma of Education - Tourism and Travel Services Management
Boland College | Stellenbosch, South Africa | 12-2009
Certificate of Undergraduate Studies - PC Engineering
Damelin | Windhoek | 12-2002
High School Diploma
Walvis Bay Private High School | Walvis Bay | 12-2001
Skills
Attendance management
Attendance management
Detail-oriented
Documentation reporting
MS office
Payroll processing
Attention to Detail
Critical thinking
Problem Solving
Strong work ethic
Attention to detail
Certification
TEFL Certificate
Languages
English (Professional Working)
Afrikaans (Native or Bilingual)
Timeline
Researcher
Tracks4Africa
10.2023 - CurrentRead More
Administrative Assistant
Baywash Cleaning Services CC
10.2021 - 09.2026Read More
Time and Attendance
Baywash Cleaning Services CC
10.2020 - CurrentRead More
Assistant
Toni Mould Paracycling
01.2013 - CurrentRead More
Data Researcher
Tracks4Africa
02.2010 - 10.2020Read More
Payroll Specialist
Bay Cleaning services
01.2006 - 12.2006Read More
Walvis Bay Private High School
High School Diploma
Read More
Damelin
Certificate of Undergraduate Studies from PC Engineering
Read More
Boland College
Diploma of Education from Tourism and Travel Services Management
Read More
Boland College
Certificate of Undergraduate Studies from Early Childhood Education and Teaching
Read More
International TEFL And TESOL
International TEFL And TESOL from Teaching English As A Second Or Foreign Language/ESL Language Instructor