Amanda Du Plessis
Swakopmund
Summary
Self-driven professional with 20+ years of experience across operations, executive support, logistics, and content creation. Passionate about Namibia’s tourism sector with firsthand travel insights across the country from luxury stays to rugged adventures. Equipped with a strong service ethic, a communication-first mindset, and a track record of process improvements, team leadership, and stakeholder engagement. Experienced in content creation, social media marketing and using digital tools to engage audience and promote brand awareness. Well-versed in Microsoft Office, SAP, Pastel, and digital tools for remote productivity.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Operations & Business Manager
Coastal Feeds cc
Swakopmund
02.2017 - 02.2025
- Directed and managed all core operations of a regional agricultural supply business, overseeing procurement, supply chain, inventory control, customer relations, HR, and finance
- Handled supplier negotiations, budget planning, and daily cash flow monitoring to ensure profitability and financial stability
- Developed and implemented strategic sales initiatives, driving consistent revenue growth and expanding market presence despite economic downturns and high competition
- Built strong customer loyalty and proactively identified and pursued new client relationships
- Managed recruitment, onboarding, training, and performance management for a multi-skilled team, enhancing staff cohesion and output
- Oversaw customer service and problem resolution, maintaining a high customer retention rate
- Conducted risk assessments and coordinated compliance with health, safety, and regulatory standards
Business Support Administrator
Langer Heinrich Uranium (Pty) Ltd
Swakopmund
07.2015 - 12.2016
- Oversaw uranium export logistics, ensuring all documentation met international standards and legal compliance
- Acted as liaison between the company and government/customs authorities, negotiating permits, clarifying export regulations, and ensuring timely clearance of goods
- Streamlined logistics operations and optimized inventory reporting, reducing discrepancies and improving turnaround time
- Managed export tracking and collaborated with freight companies and port authorities to ensure efficient cargo movement
Executive Personal Assistant
Langer Heinrich Uranium (Pty) Ltd
Swakopmund
03.2010 - 12.2016
- Provided high-level support to the Mine Manager and executive team, including calendar management, meeting coordination, and complex travel logistics
- Drafted confidential correspondence, prepared detailed reports, agendas, and presentations, and facilitated internal and external communications across time zones
- Coordinated special projects, managed executive-level hospitality for VIP guests, and ensured seamless operations during audits and high-level meetings
- Implemented document control systems, improving the flow of critical information and ensuring traceability
Assistant Store Controller
Sodexho Food Management
Oranjemund
08.2008 - 12.2009
- Managed procurement and inventory distribution for seven operational units, maintaining stock levels and supplier compliance
- Supervised order processing, invoice matching, delivery tracking, and stock rotation to minimize waste and maintain food safety
- Collaborated with suppliers for timely procurement, conducted price and quality comparisons, and ensured best value
- Oversaw logistics, including loading, dispatching, and fleet readiness, ensuring all transport and goods met company and industry regulations
Acting Administration Clerk
Sodexho Food Management
Oranjemund
02.2009 - 04.2009
- Handled payroll administration, HR documentation, and leave processing across operational units
- Managed procurement of office supplies and supported finance through invoice processing and record reconciliation
- Provided frontline support for employee and client queries, policy updates, and performance data tracking
- Assisted in the preparation of profit/loss forecasts and operational reports
Long Distance Commuting Logistic Clerk
Namdeb Diamond Corporation (Pty) Ltd
Oranjemund
01.2006 - 08.2008
- Designed and led a commuting and accommodation program for 600+ rotational shift workers without pre-existing systems
- Scheduled and coordinated long-distance transport (bus and air), accommodation, and permits to ensure uninterrupted site access
- Managed transport service providers, processed payments, conducted quality audits, and coordinated emergency responses
- Developed administrative frameworks and reporting systems that became the benchmark for future commuting logistics
Management Secretary
Namdeb Diamond Corporation (Pty) Ltd
Oranjemund
03.2002 - 01.2006
- Supported multiple department heads with calendar management, correspondence, travel booking, and event coordination
- Managed document control processes, confidential records, meeting minutes, and communication flow across teams
- Coordinated VIP visits, logistical arrangements, staff duty rosters, and compliance reporting for various mining functions
Additional Acting Roles
Namdeb Diamond Corporation (Pty) Ltd
Oranjemund
01.1998 - 01.2002
- Secretary / Aviation Logistics Clerk / Data Capturer / Health Secretary
- Scheduled executive travel, arranged flight clearances, managed SAP requisitions, captured employee HR data, and processed timesheets
- Supported occupational health unit with patient file management, medical recordkeeping, and workshop coordination
- Maintained aviation fuel records and verified logistics documentation in high-security environments
Secretary
Tsumeb Corporation Limited
Kombat
07.1997 - 04.1998
- Served as secretary to mine management, handled switchboard operations, document processing, and appointment scheduling
- Coordinated internal communications, staff travel, and meeting arrangements while maintaining accurate and secure filing systems
Education
Public Relations -
The Univeristy of Cape Town
NQF Level 510-2016
Grade 12 -
Etosha Secondary School
Tsumeb12-1996
Skills
Operations & Business Management
Executive Office Support
Public Relations & Content Creation
Tourism & Hospitality Insight
Logistics & Procurement Coordination
Sales & Marketing Strategy
Relationship Management
Digital Marketing & Social Media
Event & Travel Coordination
Remote Work & Self-Management
Content Development & Copywriting
Online Client Engagement
Customer Acquisition Strategy
Certification
· Protocol & Etiquette – Avihe Consultancy / Peakford Training
· Emotional Intelligence & Leadership – Envision International
· SAPRO / INVOCOMS – OIM International
· ICDL (Word, Excel, Access, PowerPoint) – Namdeb Training
· Speedwriting & Minute Taking – Papillon Training
· Culture Transformation – Stef du Plessis
· Public Relations Skills – Provox Centre
Affiliations
· Proud wife and mother of three daughters, living by the motto "work hard, play hard."
· Enjoy beach outings, coastal drives, and supporting family in sports (inline hockey).
· Active member of the Lions Club with a strong commitment to community upliftment.
· Value strong traditional Afrikaans values of hard work, trust, and Christian faith, balanced by open-mindedness, adaptability, and empathy.
Accomplishments
· Safety Innovation at Namdeb: Identified the need for improved head protection after a fatal fall incident. Proposed the use of mountaineering helmets with chin straps, which was approved and adopted into company safety policy. Awarded N$50,000 for this life-saving contribution.
· Cold Chain Issue Resolution: Resolved a long-standing N$500,000 annual loss at Sodexho due to brine loss in frozen chicken deliveries. Identified temperature fluctuations as the cause, adjusted procurement procedures, and recovered the year's losses. Rewarded with an all-expenses-paid family holiday.
· Tourist Assistance: Helped a lost, dehydrated Dutch tourist in Swakopmund by using a translation app to communicate and reunite him with his group, demonstrating empathy, problem-solving, and community responsibility.
Drivers Licence
- Code 8 BE
- Gravel Road Defensive Driving 4x4
- Comfortable with off-road travel logistics, including changing tires, using a winch, adjusting tire pressure and assisting vehicles in thick sand or recovery situations. Confident in handling basic vehicle maintenance such as checking oil, water and overall road readiness, especially in remote or rugged environments.
Languages
Afrikaans
Excellent (Read, Write, Speak)
English
Excellent (Read, Write, Speak)
Comfortable using translation tools like Google Translate to support multilingual communication.
References
Leonhard Hinterholzer
081 129 5357
L.Hinterholzer@dundeeprecious.com
Sarel Malan
081 129 4536
malan.sarel@gmail.com
Charlton Kurz
081 122 9507
charlton.kurz@gmail.com
Jane Jordaan
081 853 5385
marketing@moolabetting.com
Timeline
Operations & Business Manager
Coastal Feeds cc
02.2017 - 02.2025
Business Support Administrator
Langer Heinrich Uranium (Pty) Ltd
07.2015 - 12.2016
Executive Personal Assistant
Langer Heinrich Uranium (Pty) Ltd
03.2010 - 12.2016
Acting Administration Clerk
Sodexho Food Management
02.2009 - 04.2009
Assistant Store Controller
Sodexho Food Management
08.2008 - 12.2009
Long Distance Commuting Logistic Clerk
Namdeb Diamond Corporation (Pty) Ltd
01.2006 - 08.2008
Management Secretary
Namdeb Diamond Corporation (Pty) Ltd
03.2002 - 01.2006
Additional Acting Roles
Namdeb Diamond Corporation (Pty) Ltd
01.1998 - 01.2002
Secretary
Tsumeb Corporation Limited
07.1997 - 04.1998
Public Relations -
The Univeristy of Cape Town
Grade 12 -
Etosha Secondary School
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