Ally Herman
Mediclinic Hospital
Swakopmund
7
years of professional experience
Detail-oriented and highly organized Administrative Professional with proven experience in managing administrative operations within structured and high demand environments. Currently serving as an Administrator at Mediclinic, with strong exposure to documentation management, scheduling, and coordination of daily operations. Holds a Diploma in Local Government Studies and is currently pursuing Financial Management, providing a solid foundation in public sector administration, governance, and financial processes. Demonstrates a strong ability to support departmental functions, maintain accurate records, and contribute to efficient service delivery.
Work History
Administrator
1 Year 10 Months- Compile reports, memoranda, and internal correspondence
- Provide comprehensive administrative support in a fast-paced environment
- Coordinate schedules, appointments, and departmental activities
- Maintain filing systems and ensure proper document control
- Facilitate communication between departments
- Handle administrative queries while maintaining confidentiality
Pharmacist Assistant/Medical Receptionist
2 Years 2 Months- Assisted pharmacists in preparing and dispensing medications to patients
- Maintained inventory of medications and medical supplies for efficient operations
- Communicated with patients regarding prescription instructions and medication usage
- Supported the pharmacist in managing patient records and medication histories
Receptionist
1 Year 4 Months- Greeted patients and visitors warmly upon arrival at the medical center
- Managed appointment scheduling and coordinated with medical staff effectively
- Handled incoming calls and directed inquiries to appropriate departments promptly
Reservations Clerk
3 Months- Managed guest reservations using property management software
- Provided exceptional customer service to enhance guest experiences
- Coordinated with housekeeping for room availability and preparation
Sales Representative
7 Months- Developed strong relationships with clients to drive sales growth
- Conducted product demonstrations to showcase features and benefits
- Collaborated with team members to strategize on sales approaches
- Maintained accurate records of customer interactions and transactions
- Developed key customer relationships to increase sales
Education
Diploma - Financial Management (Final Year)
- Compile reports, memoranda, and internal correspondence
- Provide comprehensive administrative support in a fast-paced environment
- Coordinate schedules, appointments, and departmental activities
- Maintain filing systems and ensure proper document control
- Facilitate communication between departments
- Handle administrative queries while maintaining confidentiality
Bachelor - Financial Management (Final Year)
- Compile reports, memoranda, and internal correspondence
- Provide comprehensive administrative support in a fast-paced environment
- Coordinate schedules, appointments, and departmental activities
- Maintain filing systems and ensure proper document control
- Facilitate communication between departments
- Handle administrative queries while maintaining confidentiality
Skills
Office Administration & Departmental Coordination
Report Writing
Memoranda & Correspondence
Records Management & Document Control
Scheduling & Meeting Coordination
Communication & Stakeholder Engagement
Time Management & Multitasking
Confidentiality
Accuracy & Compliance
Microsoft Office (Word
Excel
Outlook)
Languages
English, Afrikaans: First
Otjiherero: C2
Proficient (C2)
Oshiwambo: C2
Proficient (C2)
Timeline
Administrator
Mediclinic Hospital
08.2024 - CurrentRead More
Pharmacist Assistant/Medical Receptionist
Arandis Family Practice
06.2022 - 08.2024Read More
Receptionist
Khomas Medical Centre
02.2021 - 06.2022Read More
Reservations Clerk
Ethithiya Boutique Guesthouse
10.2020 - 01.2021Read More
Sales Representative
Benguela Petroleum Supplies
05.2019 - 12.2019Read More
Westside High School
Read More
International University Of Namibia
Diploma from Financial Management (Final Year)
Read More
International University Of Namibia
Bachelor from Financial Management (Final Year)
Read More